Route support tickets to the right team

Created by

Lofomachines

Actor

Bulk Text Classifier

Sort customer support messages into billing, technical support, cancellation or other. Customize the labels for your teams. No code or separate AI key needed. $1 per 1,000 texts; 20 texts total per Free-plan account.

Try for free

Bulk Text Classifierlofomachines/bulk-text-classifier

Text

Label

Input

Where are your texts?:texts

Texts to classify:I was charged twice this month.+2

What do you want to classify?(required):Choose the team responsible for the request. Use other when no team matches.

Your classification labels(required):billing+3

Allow multiple labels per text:false

Maximum labels per text:1

Output fields

Text

Label

How it works

Sign up on Apify or log in

The Bulk Text Classifier Actor is ready to run with the inputs already set for "Route support tickets to the right team". Sign up or log in and you'll land in Apify Console with a copy of this exact task.

Start the "Route support tickets to the right team" task

The Bulk Text Classifier Actor will start running based on the input automatically. You can also change all the input fields, like where are your texts?, texts to classify, and more, to match your specific use case.

Receive the "Route support tickets to the right team" output

Monitor the progress in real time. You will be notified as soon as your dataset is complete and ready for review. Each result includes data such as text and label.

Integrate into your workflow

The final output is delivered in JSON, CSV, or Excel format, ready to be plugged into your workflow. You can also run the "Route support tickets to the right team" task via API.