🛫🌍 Viator Review Scraper

📌 Introduction

Viator Review Scraper is a powerful and easy-to-use Apify Actor designed to collect structured review data from Viator product pages. It lets you extract review ratings, text, author details, photos, travel info, and more — perfect for sentiment analysis, competitor research, travel insights, and content enrichment.

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💡 Free vs paid plans

On a free Apify plan, this actor returns a sample of the reviews. Upgrade to any paid Apify plan to get the complete results.

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🎯 What is this Review Scraper?

This Actor automatically scrapes customer reviews from a specified Viator product URL and outputs them as structured JSON. It supports flexible pagination and outputs clean data ready for analysis or integration into data pipelines.

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🔍 Features

• ⭐ Comprehensive Review Data — Extracts ratings, review text, author name & location, photos, and helpful votes.
• 🔁 Flexible Pagination — Supports custom starting page and maximum review limits.
• 🔀 Multiple Sorting Options — Sorts reviews by date, rating, or helpfulness.
• 🚀 High Performance — Efficiently handles large volumes of reviews.
• 🧹 Reliable Output — Includes duplicate detection and data validation.
• 🔌 Easy Integration — Simple input parameters and structured JSON output.

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🧰 Input Parameters

Parameter	Type	Required	Description
product_url	String	⚠️	The Viator product page URL to scrape reviews from. Either product_url or product_urls must be provided.
product_urls	Array[String]	⚠️	Array of Viator product URLs for batch processing (1-200 URLs). Either product_url or product_urls must be provided.
page_size	Number	❌	Maximum number of reviews per page (default: 100, range: 1-1000).
page	Number	❌	Start page number (default: 1).

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📥 Example Input

Single URL

{
  "product_url": "https://www.viator.com/tours/Paris/Eiffel-Tower-Tour/d479-12345",
  "page_size": 100,
  "page": 1
}

Batch Processing (Multiple URLs)

{
  "product_urls": [
    "https://www.viator.com/tours/Paris/Eiffel-Tower-Tour/d479-12345",
    "https://www.viator.com/tours/Rome/Colosseum-Tour/d511-67890"
  ],
  "page_size": 100,
  "page": 1
}

This configuration will scrape up to 100 reviews starting from the first page of the specified Viator product(s).

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🗃️ Output Data

Each review returned by this Actor includes the following structured fields:

Field	Type	Description
id	String	Unique review identifier.
product_id	String	Viator product identifier.
product_url	String	Product URL used for scraping this review.
rating	Number	Review rating (1–5 stars).
title	String	Review title.
content	String	Full review text/body.
author_name	String	Reviewer's name.
user_identifier_value	String	Author user identifier.
review_date	String	Date when the review was published (ISO 8601 format).
helpful_votes	Number	Number of helpful votes.
photos	Array	Array of photo URLs (if any).
owner_response	String	Business owner response text (if any).
owner_response_author	String	Response author name (if any).
owner_response_date	String	Response publication date (ISO 8601 format, if any).
source	String	Data source identifier (always "viator").
language	String	Review language code.
overall_star_rating	Number	Overall product star rating (e.g. 4.5 out of 5). -1 if unavailable.
overall_review_count	Number	Total number of reviews for the product. -1 if unavailable.

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🧠 How It Works

1. Input Validation — Validates the provided Viator product URL.
2. Review Extraction — Uses web scraping logic to extract review data from the product page.
3. Data Processing — Cleans and structures the scraped results.
4. Duplicate Detection — Identifies and filters duplicate reviews.
5. Data Storage — Saves structured review data to the Apify dataset for retrieval.

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⚙️ Usage Examples

📦 Basic Usage (Single URL)

{
  "product_url": "https://www.viator.com/tours/Paris/Eiffel-Tower-Tour/d479-12345"
}

📈 With Pagination

{
  "product_url": "https://www.viator.com/tours/Paris/Eiffel-Tower-Tour/d479-12345",
  "page_size": 200,
  "page": 2
}

🔄 Batch Processing (Multiple URLs)

{
  "product_urls": [
    "https://www.viator.com/tours/Paris/Eiffel-Tower-Tour/d479-12345",
    "https://www.viator.com/tours/Rome/Colosseum-Tour/d511-67890",
    "https://www.viator.com/tours/London/London-Eye-Tour/d737-11111"
  ],
  "page_size": 100,
  "page": 1
}

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🤖 Use Viator Review Scraper in Claude, Cursor & Codex via MCP

You can call this Actor directly from an AI assistant through the Apify MCP server — it works with Claude, Cursor, Codex, and any other MCP client.

Add this connector URL in your MCP client:

https://mcp.apify.com/?tools=louvre/viator-review-scraper

Then ask in plain language, for example:

"Get the latest reviews for this Viator tour: https://www.viator.com/tours/Paris/Eiffel-Tower-Tour/d479-12345"

For a ready-to-paste configuration (Claude Desktop, Cursor, VS Code, and more), open the API → MCP tab on this Actor's page.

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📡 API / CLI Integration

You can run this Actor via the Apify API or CLI. Example using curl:

curl "https://api.apify.com/v2/acts/louvre~viator-review-scraper/runs?token=<YOUR_API_TOKEN>" \
  -X POST \
  -H "Content-Type: application/json" \
  -d @input.json

Replace <YOUR_API_TOKEN> with your Apify API token and input.json with your configured input.

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💰 Pricing & Limits

This Actor uses pay-per-result pricing — see the Pricing tab on the Actor page for the current rate. A free trial is available.

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🔗 Related Links

• 🌐 Actor Page: https://apify.com/louvre/viator-review-scraper
• 📜 API: https://apify.com/louvre/viator-review-scraper/api