📱 App Review Insights — Google Play & App Store

Turn your app's reviews into a product-intelligence report in about a minute. Point it at a Google Play package id and/or an App Store app id — get back what users praise, what drives bad ratings, and what to fix first.

No API keys. No setup. Live data, every run.

What you get

Every run produces three outputs:

1. report.md — a shareable report: rating stats, sentiment split, per-store breakdown, praised themes, complaint drivers, and verbatim complaint quotes
2. Structured JSON (dataset) — the same analysis as machine-readable data for your own dashboards or pipelines
3. reviews.json — the underlying reviews themselves (store, rating, text, date, author, app version)

Sample output

App Review Insights — com.example.app 340 reviews analyzed · average rating 3.1 48% positive · 41% negative google-play: 210 reviews, avg 3.3 · app-store: 130 reviews, avg 2.8

What users praise: clean interface · fast sync · responsive support What drives bad ratings: crashes on launch · battery drain · broken notifications

Why this one

• Both stores, one report — most review tools cover a single platform or hand you raw rows; this reads both and gives you the analysis, not just the data
• Per-store breakdown — see whether a problem is platform-specific (a bad Android release vs. an iOS-only bug) or universal
• Honest limits — Apple's public feed exposes ~500 recent reviews per country (documented, not hidden); Google Play goes much deeper
• Fail-soft — one store failing doesn't kill the other's results

Input

Field	Description
Google Play app	Package id (com.whatsapp) or store URL — optional
App Store app	Numeric id (310633997) or store URL — optional
Max reviews per store	Default 300
Country	2-letter code, affects both stores
Sort	Google Play: newest / rating / helpfulness (Apple feed is always most-recent)
Demo mode	Run on bundled sample data instead of live reviews

At least one of the two app fields is required.

Who uses this

• Product & engineering teams — triage complaints by store and version, spot regressions right after a release
• ASO & marketing — mine review language for store-listing copy and competitor comparisons
• Competitor research — see what users hate about the alternatives, on both platforms
• Support teams — a fast read on what's actually breaking for users this week

FAQ

Where does the data come from? Google Play's public store and Apple's official public customer-reviews feed.

Monitoring on a schedule? Attach to an Apify Schedule (e.g. weekly, after a release) for a rolling read on how a new version is landing.

Something broken? Issues tab is monitored daily; fixes usually ship within 24 hours.

Disclaimer

This Actor is not affiliated with, endorsed by, or sponsored by Google LLC or Apple Inc. It collects only publicly available app reviews from the Google Play store and Apple's official public customer-reviews feed.