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Capterra Review Scraper

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Scrapes software reviews from Capterra by product name or URL, capturing ratings, pros and cons, reviewer details, usage history, alternatives considered, previous software, and complete review information for market research and competitive analysis.

Pricing

from $9.99 / 1,000 results

Rating

0.0

(0)

Developer

Jamshaid Arif

Actor stats

Bookmarked

Total users

Monthly active users

a day ago

Last modified

Input

Field	Default	Description
`product`	`Slack`	The product to collect reviews for: a product name to look up (e.g. `Zoho CRM`) or a full Capterra product URL.
`max_results`	`25`	Maximum review records to return (1–1000, 25 per page).
`min_rating`	`0`	Keep only reviews with an overall rating at or above this number of stars. `0` keeps every review.
`proxyConfiguration`	Optional	Enable a US-based proxy for the most reliable results.

Output

Each result is one review:

{
    "product_name": "Slack",
    "product_id": "135003",
    "product_url": "https://www.capterra.com/p/135003/Slack/",
    "review_id": "Capterra___7180015",
    "review_url": "https://www.capterra.com/p/135003/Slack/reviews/7180015/",
    "review_title": "Slack for everyday work works!",
    "written_on": "2026-07-05",
    "overall_rating": 4.0,
    "ease_of_use_rating": 5.0,
    "functionality_rating": 4.0,
    "value_for_money_rating": 3.0,
    "customer_support_rating": 3.0,
    "recommendation_rating": 8.0,
    "pros": "It keeps all our team communication in one place. Channels make it incredibly easy to organize projects, and the search function is a lifesaver.",
    "cons": "I miss a lot of messages because I cannot get the notifications to actually notify me on the computer.",
    "overall_comments": "After using it five days a week for the last three years, I can't imagine doing my job without it.",
    "advice_to_others": "",
    "reviewer_name": "Estrella A.",
    "reviewer_job_title": "Software engineer",
    "reviewer_industry": "Computer Software",
    "company_size": "51-200 employees",
    "time_used_product": "2+ years",
    "is_incentivized": false,
    "switched_from": [],
    "alternatives_considered": ["Microsoft Teams"],
    "product_overall_rating": 4.7,
    "product_total_reviews": 24183,
    "raw": { ... }
}

Notes

Runs with empty input (defaults to the latest Slack reviews).
Enable a US-based proxy for the most reliable results.
Pasting the exact product URL is the surest way to target the right listing when several products share a name.
Intended for market research and competitive analysis; please respect Capterra's terms of service.

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