Pricing

$10.00/month + usage

Trustpilot Reviews Scraper

Collect customer reviews from Trustpilot company pages, including ratings, review text, dates, verification, and company replies. Supports multi-company scraping, pagination, and proxy rotation.

Pricing

$10.00/month + usage

Rating

0.0

(0)

Developer

Jamshaid Arif

Actor stats

Bookmarked

Total users

Monthly active users

3 days ago

Last modified

Features

Multi-company – Pass a list of Trustpilot URLs and scrape them all in one run.
Full pagination – Automatically detects total pages and crawls through them.
Star filter – Only collect 1-star, 5-star, or any combination you choose.
Sort control – Scrape by most recent or most relevant.
Proxy rotation – Built-in Apify proxy support to avoid rate limits.
Retry with backoff – Configurable exponential-backoff retries on failures.
Async & fast – Uses httpx async HTTP client for efficient I/O.

Input

Field	Type	Default	Description
`companyUrls`	`string[]`	required	Trustpilot company review URLs
`maxPages`	`integer`	`5`	Max pages per company (0 = all)
`filterByStars`	`integer[]`	`[]`	Only these ratings (empty = all)
`sortBy`	`string`	`recency`	`recency` or `relevance`
`proxyConfig`	`object`	Apify proxy	Proxy settings
`maxRequestRetries`	`integer`	`3`	Retries per failed request
`delayBetweenRequests`	`integer`	`1500`	Delay in ms between page fetches

Example Input

{
    "companyUrls": [
        "https://www.trustpilot.com/review/www.amazon.com",
        "https://www.trustpilot.com/review/www.ebay.com"
    ],
    "maxPages": 10,
    "filterByStars": [1, 2],
    "sortBy": "recency"
}

Output

Each review is pushed to the default dataset with this schema:

Field	Type	Description
`company`	`string`	Company slug from URL
`reviewer`	`string`	Reviewer display name
`rating`	`integer`	1–5 star rating
`title`	`string`	Review headline
`reviewText`	`string`	Full review body
`dateIso`	`string`	ISO 8601 timestamp
`dateDisplay`	`string`	Human-readable date
`usefulCount`	`integer`	"Useful" vote count
`verified`	`boolean`	Verified user badge
`hasReply`	`boolean`	Company replied
`replyText`	`string\|null`	Company reply text
`reviewUrl`	`string\|null`	Permalink to review
`scrapedAt`	`string`	When the review was scraped

Usage

Via Apify Console

Go to the actor page and click Start.
Paste your Trustpilot URLs into the Company URLs field.
Adjust max pages, star filters, and sort as needed.
Run and export results as JSON, CSV, or Excel from the Dataset tab.

Via API

curl -X POST "https://api.apify.com/v2/acts/<YOUR_ACTOR_ID>/runs" \
  -H "Authorization: Bearer <YOUR_TOKEN>" \
  -H "Content-Type: application/json" \
  -d '{
    "companyUrls": ["https://www.trustpilot.com/review/www.amazon.com"],
    "maxPages": 5
  }'

Via Python SDK

from apify_client import ApifyClient

client = ApifyClient("<YOUR_TOKEN>")
run = client.actor("<YOUR_ACTOR_ID>").call(run_input={
    "companyUrls": ["https://www.trustpilot.com/review/www.amazon.com"],
    "maxPages": 5,
    "filterByStars": [1, 2, 3],
})

for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item["reviewer"], item["rating"], item["reviewText"][:80])

Cost Estimate

Each page request costs roughly 0.001 compute units. Scraping 100 pages (~2,000 reviews) typically uses less than $0.05 of platform credits.

Notes

Trustpilot may update their HTML structure. If parsing breaks, open an issue.
Use reasonable delayBetweenRequests values (1000+ ms) to be respectful.
Proxy is recommended for runs exceeding ~50 pages.

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