Google Play Review Support Audit - unanswered complaints
Pricing
$30.00 / 1,000 app scan completeds
Google Play Review Support Audit - unanswered complaints
Audit a bounded public Google Play review sample for unanswered negative feedback and observed rating/reply changes, with persistent per-app monitor state.
Pricing
$30.00 / 1,000 app scan completeds
Rating
0.0
(0)
Developer
muazah
Maintained by CommunityActor stats
0
Bookmarked
2
Total users
1
Monthly active users
2 days ago
Last modified
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Google Play Review Support Audit - unanswered complaints and rating changes
Turn a public sample of Android app reviews into a support worklist. Enter up to five app IDs and get unanswered low-star reviews, clear priority reasons, sampled reply coverage, and repeat-run evidence of rating, text and reply changes.
Compare sampled response coverage across your app and competitors, export the worklist to CSV/JSON, and plug into Apify schedules and integrations. No Play Console login or paid AI key required.
Pricing: $0.03 per successful app scan (up to 200 source reviews, summary and changes included).
Input
appIds(required): 1-5 Android package IDs.maxReviews: bounded newest-review sample per app, 1-200 (default 100).maxRating: reviews at or below this star count count as negative (default 2).ageDays: a review's app version counts as old when its public update is at least this many days old (default 7).watchId: independent monitor state. Reuse it to detect changes between runs; use a new name for a fresh baseline.
Output
REVIEW_WORK_ITEM: sampled unanswered low-star review with explicit priority reasons.APP_SUPPORT_SUMMARY: per-app sampled coverage: negative counts, reply coverage, missing versions, rating-recovery counters.REVIEW_CHANGE: old/new fields and observation times for newly observed or changed reviews (text, rating, reply).SOURCE_HEALTH: collection status per app; errors are reported, never hidden.OUTPUTkey-value record: run status and failed-app count.
Honest limits (read before relying on results)
- This is a bounded public sample, not every review, and not a real-time incident detector. Google can delay public reviews by around 24 hours.
- A review missing from a later sample is not reported as deleted; an edit can only be detected when a review appears in two consecutive successful samples.
- Rating improvement after a previously observed reply is association, not proof the reply caused it.
- Public update timestamps cannot establish original creation time or first-response SLA; those fields stay null rather than invented.
requestedCountryselects the storefront market, not the reviewer's country.- An empty or failed collection preserves the preceding successful snapshot.
