Pricing

from $5.00 / 1,000 ticket translations

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Zendesk Multilingual Ticket Exporter

Try for free

Incrementally export and translate Zendesk support tickets into any language using Lingo.dev. Perfect for cross-border support analysis, AI training, and creating unified multilingual datasets.

Pricing

from $5.00 / 1,000 ticket translations

Rating

5.0

(1)

Developer

Muhammet Akkurt

Actor stats

Bookmarked

Total users

Monthly active users

9 months ago

Last modified

Categories

Automation

Integrations

SEO tools

Zendesk subdomain

zendeskSubdomain

Required

Your Zendesk subdomain, which is the first part of your Zendesk URL (e.g., enter 'mycompany' if your URL is https://mycompany.zendesk.com).

Type:string

Min. length:2

Max. length:60

Zendesk email

zendeskEmail

Required

The email address of the agent or admin account associated with the API token. Ensure this account has permissions to access the API.

Type:string

Zendesk API token

zendeskApiToken

Required

Your Zendesk API token. Generate this in Zendesk Admin Center > Apps and integrations > APIs > Zendesk API. Ensure 'Token Access' is enabled in settings.

Type:string

Lingo.dev API key

lingoApiKey

Required

Your API key from Lingo.dev. This key is used to authenticate translation requests.

Type:string

Target locale

targetLocale

Required

The language you want to translate your tickets into (e.g., 'en', 'es', 'fr', 'de'). You can type any valid ISO 639-1 code supported by Lingo.dev.

Type:string

Min. length:2

Max. length:32

Default:en

Include subject & description

includeSubjectAndDescription

Optional

If enabled, the ticket's subject and description will be translated.

Type:boolean

Default:true

Include public comments

includePublicComments

Optional

If enabled, public comments on the ticket will be fetched and translated.

Type:boolean

Default:true

Start date

since

Optional

The starting point for fetching tickets. This is only used for the FIRST run or if 'Resume from saved cursor' is disabled. Can be a relative time (e.g., '7 days', '1 month') or an absolute date (YYYY-MM-DD).

Type:string

Max tickets per run

maxTickets

Optional

The maximum number of tickets to process in a single Actor run. Useful for controlling consumption and testing.

Type:integer

Minimum:1

Default:50

Include deleted tickets

includeDeletedTickets

Optional

If enabled, tickets marked as 'deleted' in Zendesk will also be processed. Usually, you want this disabled.

Type:boolean

Default:false

Detection mode

localeDetection

Optional

Controls how the source language of the ticket is detected.

• Off: No detection is performed (saves API calls). • Primary (Recommended): Detects language from the main content (description or first comment) using 1 API call per ticket. • Fields: Detects language for subject, description, and comments individually. More precise for mixed-language tickets but uses more API calls.

Type:string

Default:primary

Options:

offprimaryfields

Max comments to analyze (N)

detectionCommentLimit

Optional

Only used when Detection Mode is set to 'Fields'. Limits the number of public comments to analyze for language detection to control costs.

Type:integer

Minimum:0

Default:10

Resume from saved cursor

resumeFromState

Optional

If enabled, the Actor will pick up exactly where it left off in the previous run using the saved cursor. If disabled, it will start fresh from the 'Start date'. Keep this enabled for scheduled runs.

Type:boolean

Default:true

Debug logs

debug

Optional

If enabled, detailed debug information will be written to the log. Useful for troubleshooting issues.

Type:boolean

Default:false

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