Introduction

This actor extracts Reviews in a Store from Tokopedia. It collects detailed feedback left for sellers, including numerical ratings, text content, reviewer profiles, and specific product variant information. The data helps analyze seller reputation and customer satisfaction.

Data Fields

Field Name	Description	Example
Product ID	Unique identifier for the product	123456789
Product Name	Name of the reviewed product	Smartphone X Pro
Product Image URL	Link to the product thumbnail	https://images.tokopedia.net/img/p1.jpg
Product Page URL	Direct link to the product	https://www.tokopedia.com/store/product-x
Product Status	Current availability status	active
Product Variant ID	ID of the specific variant purchased	98765
Product Variant Name	Name of the variant (color, size)	Black, 128GB
Rating	Star rating from 1 to 5	5
Review Time	Timestamp of the review	2023-10-15T08:30:00Z
Review Text	The written content of the review	Great service and fast shipping.
Reviewer ID	Unique identifier for the user	554433
Reviewer Name	Name of the customer	John Doe
Avatar	Link to reviewer profile image	https://images.tokopedia.net/user/a.jpg
Reply Text	Seller response to the review	Thank you for shopping with us!
Reply Time	Timestamp of the seller response	2023-10-15T10:00:00Z
Image Attachments	Array of images uploaded by reviewer	["https://images.tokopedia.net/rev/1.jpg"]
Video Attachments	Array of videos uploaded by reviewer	[]
Total Likes	Number of users who found review helpful	12
Bad Rating Reason	Categorized reason for low scores	Shipping delay

Input

• urls: Array of Tokopedia seller review page URLs.
• maxItems: Maximum number of review items to extract per URL. Default is 100.

Example Input

{
  "urls": ["https://www.tokopedia.com/officialstore/review"],
  "maxItems": 50
}

Example Output

[
  {
    "productId": "112233",
    "productName": "Wireless Earbuds",
    "productImageUrl": "https://images.tokopedia.net/img/earbuds.jpg",
    "productPageUrl": "https://www.tokopedia.com/store/earbuds",
    "productStatus": "active",
    "productVariantId": "4455",
    "productVariantName": "White",
    "rating": 5,
    "reviewTime": "2023-11-01T12:00:00Z",
    "reviewText": "Excellent sound quality.",
    "reviewerId": "778899",
    "reviewerName": "Alice Smith",
    "avatar": "https://images.tokopedia.net/user/alice.jpg",
    "replyText": "Glad you liked it!",
    "replyTime": "2023-11-01T14:00:00Z",
    "imageAttachments": [],
    "videoAttachments": [],
    "totalLikes": 5,
    "badRatingReason": null
  },
  {
    "productId": "998877",
    "productName": "Mechanical Keyboard",
    "productImageUrl": "https://images.tokopedia.net/img/kb.jpg",
    "productPageUrl": "https://www.tokopedia.com/store/keyboard",
    "productStatus": "active",
    "productVariantId": "2211",
    "productVariantName": "Blue Switch",
    "rating": 4,
    "reviewTime": "2023-11-02T09:15:00Z",
    "reviewText": "Good but a bit loud.",
    "reviewerId": "665544",
    "reviewerName": "Bob Wilson",
    "avatar": "https://images.tokopedia.net/user/bob.jpg",
    "replyText": null,
    "replyTime": null,
    "imageAttachments": ["https://images.tokopedia.net/rev/kb1.jpg"],
    "videoAttachments": [],
    "totalLikes": 2,
    "badRatingReason": null
  }
]

Want more from Tokopedia?

This actor only covers Reviews in a Store. The full Tokopedia Scraper browser extension also includes Products in a List, Product Details, Variant Details, Seller Details, Products in a Store, Product Reviews with unlimited personal use, real-time scraping with your logged-in sessions, CSV/Excel/JSON export, field customization, and scheduled monitoring.

Get the Tokopedia Scraper extension

Disclaimer: This tool extracts publicly available data. Users are responsible for compliance with applicable terms of service.