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Boston 311 Scraper | Export Service Requests CSV/JSON

Scrape Boston 311 service requests with case ID, topic, status, full address, neighborhood, council district, geocoordinates, and resolution timestamps. Covers the live feed plus historical years 2017 to 2026. Filter by year or status. CSV, JSON, Excel.

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from $19.00 / 1,000 results

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ParseForge

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🏙️ Boston 311 Complaints Scraper

🚀 Export Boston 311 service requests in seconds. Case status, addresses, neighborhoods, and timestamps — ready for CSV, Excel, or JSON.

The Boston 311 Complaints Scraper pulls service requests from Boston's open data portal (data.boston.gov). Each record covers one constituent report — potholes, street lights, missed trash pickup, graffiti — with full address, neighborhood, council district, assigned department, status, and resolution timestamps.

Live dataset plus archives back to 2017. Hundreds of thousands of records per year, geocoded.

Target Audience	Use Cases
Urban researchers	Track service equity across neighborhoods
Civic journalists	Spot trends in response times by district
Real estate analysts	Surface complaint density by ZIP code
Government affairs	Benchmark city department performance

📋 What the Boston 311 Scraper does

Pulls live and historical 311 service requests
Filters by year, case status, and free-text query
Returns case ID, topic, status, full address, geocoordinates, and timestamps
Exports CSV, Excel, JSON, XML

💡 Why it matters: 311 data is the highest-resolution civic signal a city emits. This scraper makes it one click away.

📊 Data fields

Each record includes: assignedDepartment, assignedTeam, caseId, caseStatus, caseTopic, closeDate, closureComments, closureReason, onTime, openDate, reportSource, results, serviceName, targetCloseDate, url. These field names come straight from the actor's dataset schema, so what you see here is what lands in your dataset.

⚠️ Good to Know: the live current resource updates every few minutes. Historical year files are snapshots.

🚀 How to use

Create a free account w/ $5 credit
Open the actor and fill the input
Run and download CSV/JSON

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💡 Pro Tip: browse the complete ParseForge collection for more open-data scrapers.

Disclaimer: This actor scrapes only publicly available data from data.boston.gov, an open-data portal operated by the City of Boston. Use the data in accordance with the source's terms.

🆘 Need Help?

If you hit a bug, have questions about setup, or need a scraper we haven't built yet, open our contact form or write to parseforge@protonmail.com. We also take on paid custom data projects.

For faster answers, join our Discord. It's the best place to get support and suggest new actors.

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