App Review Intelligence: Compare Apps on the App Store & Google Play

Compare your app and your competitors on the Apple App Store and Google Play in one run. For every app you get the store rating, what recent reviews really say, whether ratings are improving or declining, the top complaints and praise, the app versions users hate most, and how often the developer replies.

Enter app names or store links. No API key, no developer account and no login needed.

What does this do?

A 4.7 star store rating can hide a lot. Most of those ratings are years old, while this month's reviews may be full of billing complaints or crash reports after a bad release. This Actor reads the newest reviews from both stores, analyzes them, and gives you one clear report per app and store, ready to compare side by side.

flowchart LR
    A[Your app and<br/>competitors] --> B[Newest reviews from<br/>App Store and Google Play]
    B --> C[Ratings, trend, complaints,<br/>praise, versions, replies]
    C --> D[One report per app<br/>and store, side by side]

Who is it for?

You are	You use it to
Product managers	See what users complain about after each release and which version caused it
App marketers and ASO specialists	Track how your ratings compare with competitors and find messaging angles
App development agencies	Win clients with an instant review audit of their app against rivals
Customer support leads	Measure developer reply rates and the issues driving 1 star reviews
Investors and analysts	Spot apps whose user sentiment is improving or falling apart

What data do you get?

One app report per app and store:

Field	Meaning
appName, developer, store, appUrl	The app that was matched in each store
storeRating, storeRatingCount, installs	The public store rating (all time)
reviewsAnalyzed, reviewsFrom, reviewsTo	How many recent reviews were analyzed and the dates they cover
averageRatingAnalyzed, ratingBreakdownAnalyzed	Average and 1 to 5 star mix of those recent reviews
negativeSharePercent, positiveSharePercent	Share of 1-2 star and 4-5 star reviews
last30DaysAverageRating, previous30DaysAverageRating, ratingTrend	Improving, declining or stable, when reviews cover at least 60 days
complaintThemes, praiseThemes	Topics such as crashes, pricing, ads, login, refunds, ease of use, with share and a real example
topComplaintPhrases, topPraisePhrases	Most repeated two-word phrases
lowestRatedVersions	App versions with the worst average rating (10+ reviews)
developerReplyRatePercent, developerReplyMedianHours	How often and how fast the developer replies (Google Play)

Turn on Also return the individual reviews to get every analyzed review in a separate Reviews table (rating, text, version, date, helpful votes, developer reply).

Example: Duolingo vs Babbel vs Busuu

Real reports from a run in September 2026, 500 newest reviews per app and store:

App	Store	Store rating	Recent reviews avg	1-2 star share	Trend	Top complaint
Duolingo	App Store	4.72	3.80	24.2%	not enough history	Ads (11.6%)
Duolingo	Google Play	4.73	4.40	10.2%	not enough history	Ads (11.8%)
Babbel	App Store	4.72	3.09	42.8%	improving	Price and subscription (19.6%)
Babbel	Google Play	4.58	2.87	48.6%	declining	Price and subscription (24.3%)
Busuu	App Store	4.71	4.53	7.8%	stable	Price and subscription (38.5%)
Busuu	Google Play	4.65	4.37	10.8%	not enough history	Price and subscription (31.5%)

All three show about 4.7 stars in the stores. The newest reviews tell a very different story: nearly half of Babbel's recent Google Play reviews are 1 or 2 stars, version 22.9.0 averaged 1.76 stars, and the developer replies to 84% of reviews, typically within about 15 hours.

Sample output (JSON)

{
  "app": "Babbel",
  "store": "Google Play",
  "appName": "Babbel - Learn Languages",
  "storeRating": 4.58,
  "storeRatingCount": 1129458,
  "reviewsAnalyzed": 500,
  "reviewsFrom": "2026-05-12T22:03:20.553Z",
  "reviewsTo": "2026-09-14T21:07:11.799Z",
  "averageRatingAnalyzed": 2.87,
  "negativeSharePercent": 48.6,
  "last30DaysAverageRating": 2.04,
  "previous30DaysAverageRating": 2.31,
  "ratingTrend": "declining",
  "complaintThemes": [
    {
      "theme": "Price and subscription",
      "reviews": 59,
      "sharePercent": 24.3,
      "example": "You have to buy a minimum of a 3 month subscription for $50 or go with a year for $100. You cant go month to month…"
    }
  ],
  "topComplaintPhrases": [
    { "phrase": "first lesson", "reviews": 7 },
    { "phrase": "without paying", "reviews": 5 }
  ],
  "lowestRatedVersions": [
    { "version": "22.9.0", "reviews": 17, "averageRating": 1.76, "negativeSharePercent": 88.2 }
  ],
  "developerReplyRatePercent": 84,
  "developerReplyMedianHours": 15.2
}

How to use it

1. Enter your app and competitors, one per line. Any of these work:
   • an app name: Duolingo
   • an App Store link: https://apps.apple.com/us/app/duolingo-language-lessons/id570060128
   • a Google Play link or package name: com.duolingo
2. Choose the stores, country and how many recent reviews to analyze.
3. Click Start. Compare the reports in the table, or export to Excel, CSV or JSON.

Tip: schedule a monthly run for your app and your top three competitors to watch ratings and complaints over time.

Popular comparisons

Ready to run audits:

• Duolingo vs Babbel vs Busuu (language learning)
• Tinder vs Bumble vs Hinge (dating)
• Calm vs Headspace vs Insight Timer (meditation)
• DoorDash vs Uber Eats vs Grubhub (food delivery)
• MyFitnessPal vs Strava vs Fitbit (fitness)
• Netflix vs Disney+ vs Hulu (streaming)
• Cash App vs Chime vs Revolut (banking)
• Uber vs Lyft vs Grab (ride hailing)
• Temu vs SHEIN vs Amazon (shopping)
• ChatGPT vs Claude vs Gemini (AI assistants)
• Notion vs Todoist vs Asana (productivity)

Single app

• App Store review analysis for any app
• Google Play review analysis for any app

Run it with the API

curl -X POST "https://api.apify.com/v2/acts/precious_bathmat~app-review-intelligence/run-sync-get-dataset-items?token=YOUR_APIFY_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "apps": ["Duolingo", "Babbel", "Busuu"],
    "country": "us",
    "maxReviewsPerStore": 500
  }'

Pricing

• $0.03 per app report (one app on one store)
• $0.25 per 1,000 individual reviews, only when you turn that option on

Job	Cost
One app on both stores	$0.06
Your app and 3 competitors on both stores	$0.24
4 apps on both stores with 500 reviews each included	$0.24 + $1.00

Apps that cannot be found are not charged, and nothing is delivered beyond the spending limit you set for a run.

FAQ

How many reviews can it analyze? Apple shares only the 500 most recent App Store reviews per country. Google Play allows up to 5,000 per app here. Popular apps get hundreds of reviews a day, so for them the analysis covers the last few days; smaller apps can cover months. Every report shows reviewsFrom and reviewsTo.

Why is the trend sometimes empty? Improving, declining or stable is only calculated when the analyzed reviews cover at least 60 days, with at least 10 reviews in each of the last two 30 day periods. Otherwise it would be guesswork.

How are complaint and praise themes found? With English keyword lists for common topics (crashes and bugs, login, ads, pricing, refunds, speed, updates, support, connection, payments, privacy; ease of use, features, reliability, value, design). No AI service is used. Themes work best for English reviews.

How does a name search pick the app? It looks at the top store search results and only accepts an app whose name or developer contains every word you typed. If nothing matches, the app is reported as not found and not charged. Use a store link to pick an exact app.

Why is there no developer reply rate for the App Store? Apple's public review feed does not include developer responses.

Can I check other countries? Yes. Set the two letter country code, such as gb, de or in, and for Google Play the language code.