Apify Professional Services

Premium, customized professional services for web scraping and automation projects.

Professional services

Let us build it for you

You'll love working with Apify

Our team will help you get data from any website, providing you with a tailor-made solution that drives your business forward. Our expertise spans customers from 100+ countries and a decade of scraping.

Migration made easy

Whether you already have code hosted externally or just want to switch to Apify from another data extraction provider, we can migrate your project and ensure that your code is fully compatible with our platform.

Enterprise-level SLA

The Service Level Agreement (SLA) is insurance for your project, with an agreement on expected deliverables, automated monitoring, response times for issues, and a customized maintenance package.

Stable, dedicated delivery team

You will be assigned a Technical Project Manager, Lead Engineer, and Account Manager. You can rely on them to be consistent and reliable, so you’ll always be dealing with the same friendly faces who know your project inside out.

Monitoring and maintenance

Our automated monitoring system checks for data quality, completion, and delivery confirmation, while the maintenance package means that our team will fix issues quickly.

Flexible integrations

Apify can be easily plugged into your existing workflows, using ready-made integrations with Zapier, Make, Google, and many other services. We can also build a custom integration for your specific data pipeline.

Closer to your time zone

Apify's HQ is in the EU, so we're perfectly placed to help both US and EU clients. This means we're here for you during your working hours, making it easier to get support and updates right when you need them.

Access to our legal experts

Apify believes in ethical web scraping and our legal team can advise you on when you should be concerned about terms of service or international regulations, especially the GDPR in the European Union.

Want to monitor, scale, and optimize? Relax, we've got you covered.

We will carry out proactive monitoring and maintenance of your web scraping and automation tasks. And your SLA will guarantee that we communicate issues and begin working on a solution within a predetermined time. We are usually able to report and fix issues very quickly.

4,000+Customers worldwide
4 B+Web pages crawled monthly
100+Team of talented Apifiers

Why Apify?

Built for mission-critical projects

No vendor lock-in

Apify is an open platform, and you own the code, so there's no vendor lock-in. We'll gladly help you to onboard your engineering team so you can retain full control of your solutions.

World-class Apify experts

Our team of experienced web scraping professionals can onboard your team and host workshops. We've been scraping for a long time and we love to share our knowledge.

Great documentation and onboarding

We'll help you understand how to get the most out of the Apify platform and provide in-depth documentation for your custom solution that your team can learn from and build on.

Maximum privacy

You will get an NDA and details of your projects and data will never be shared with third parties. You will always have complete control over your datasets and solutions.

Extremely scalable

The Apify platform can easily scale to hundreds of millions of web pages per month and terabytes of data. Our new request queue comfortably handles up to 500,000 API requests every minute.

SOC 2 compliance in progress

We are actively working towards SOC 2 certification to make sure that we meet all essential security standards by end-2024. Until then, we're more than happy to complete your security questionnaires.

How we deliver value to our clients

Actor bundles are a great example of the kind of projects we regularly complete for enterprise clients. Here's a diagram of a solution we prepared for the European Commission. The AI-powered Actor scrapes data from the product URLs of European online stores to monitor their pricing strategies. If a store is not complying with regulations, the authority is automatically notified. As of June 2024, Apify has helped the EU monitor more than 42,000 products from 740 e-retailers.

Frequently asked questions

What does the SLA mean for my project?

A service-level agreement (SLA) is essential to make sure both you and Apify are on the same page in terms of standards and service. By signing a service level agreement, we'll have a clearly documented method of working through our mutual expectations. For example, SLAs guarantee that we communicate discovered issues within a predetermined time, and we also guarantee to begin working on the solution within a set number of days or hours.

Do you support websites in different languages?

Yes, we can extract data and automate workflows on websites in any language. We can also extract data from mobile apps.

Can we migrate the solution to our own infrastructure?

You will own the intellectual property rights to the custom delivered software. The solutions are typically built using the open-source Apify SDK and other open-source libraries and tools, which can run on any computer outside the Apify platform. So it is definitely possible to migrate your solutions from the Apify platform to your own infrastructure.

How much will it cost?

The exact pricing depends on a number of factors, such as the number and complexity of target websites, amount of blocking, data volumes, SLA parameters, etc. Simply send us the details of your project and our team will provide you with an estimate.

Please note that our fully managed Enterprise solutions start at $2,000 per month. For more affordable ways to order custom solutions, please check out Apify Partners.

Can you maintain an existing web scraping project for us?

Yes. We are also able to help with the migration of existing scrapers to Apify and can manage your web scraping infrastructure.

What does the typical process look like?

After submitting your request, a member of our team will contact you to discuss your project in more detail. The next step is that we will prepare a proposal for you detailing all the deliverables, timeline and associated costs. After you approve the proposal, we will prepare an agreement to finalize the details. Once signed, development of your solution will start. The solution will be delivered in the form of one or more Actors on the Apify platform.

Web scraping is legal if you scrape data publicly available on the internet. However, some kinds of data are protected by international regulations, such as personal data, intellectual property, or confidential data. You can learn more in our blog post about the legality of web scraping.

But rest assured that our legal experts will analyze your project and will provide you with guidance. Please note that Apify is a proponent of not only legal, but also ethical scraping that doesn't overburden the target sites.

Let's start working together

Get in touch and we'll discuss your project.