App Store & Google Play Reviews Scraper

Scrape App Store reviews and Google Play reviews in one run, for iOS and Android apps. Paste in app links, store IDs or just app names, and get every review as a row: stars, title, text, date, version, helpful votes and the developer's reply. Each app also gets a one-line summary with its store rating, how the collected reviews split by stars, and the words that come up most in 1- and 2-star reviews.

Run it once to research an app, or put it on a schedule and it'll only send you reviews you haven't seen yet. You don't need a developer account, an API key or a login.

What you get

Both stores at once	Type "Duolingo" and get its App Store and Google Play reviews side by side
Any country	Each country's store has its own reviews. Ask for us, gb, de, or as many as you like
Filters	Only 1-2 star reviews, only reviews since a date, or only ones mentioning words like "crash" or "refund"
Watch mode	Each run returns only new reviews, so a daily schedule becomes a review feed
App summaries	Store rating and its star split, % negative, developer reply rate, top complaint words
Trends	Average rating and share of 1-2 star reviews by week and by app version, so you can see whether an update made things better or worse
Excel report	Apps, Trends and Reviews sheets, colour-coded by stars, ready to filter
Complaint topics	Each review tagged with what it's about (crashes and bugs, ads, price and subscription, login, support, after an update and more), and each app's share of 1-2 star reviews per topic: crashes & bugs 17%, price & subscription 17%
Summaries only	Switch it on to get one line per app instead of every review: the quick answer to "what do users think of this app?" for dashboards and automated tools

Example inputs

What users think of an app, one line per store:

{ "apps": ["Spotify"], "maxReviewsPerApp": 300, "summaryOnly": true }

Recent complaints about a specific app, in the US and UK:

{ "apps": ["https://apps.apple.com/us/app/notion-notes-tasks-ai/id1232780281"], "ratings": ["1", "2"], "countries": ["us", "gb"], "maxReviewsPerApp": 200 }

1- and 2-star reviews from the last 30 days, with what they complain about:

{ "apps": ["com.duolingo"], "ratings": ["1", "2"], "sinceDate": "30 days", "maxReviewsPerApp": 500 }

Reviews that mention crashes or refunds, Google Play only:

{ "apps": ["com.duolingo"], "keywords": ["crash", "refund"], "maxReviewsPerApp": 500 }

New reviews since the last run (put it on a daily schedule):

{ "mode": "watch", "apps": ["Spotify", "com.spotify.music"], "watchName": "spotify" }

Each app summary includes an explanation, one plain sentence like Duolingo: Learn Languages on Google Play (US): rated 4.75 from 51,197,568 ratings. Of 200 reviews read, averaging 1.32 stars, 100% are 1-2 stars, mostly mentioning language, learning, streak, lessons; the most common complaints are crashes & bugs (17%), price & subscription (17%), after an update (7%).

Calls written for other review Actors also work: appIds, appUrls, startUrls and urls are read as well as apps.

Ready-made examples

Open one, type your app's name, and click Start:

• App Store & Google Play complaints (1–2 stars): the latest negative reviews and what they're about
• App rating summary and trends: one line per store, with the rating split and top complaints
• Monitor new app reviews: put it on a schedule and get only reviews you haven't seen

Who uses it

• App developers and product teams reading what users complain about after each release.
• App-marketing (ASO) agencies tracking ratings and reviews for clients and their competitors.
• Support teams finding reviews that need a reply.
• Researchers and investors comparing how users feel about competing apps.

How to use it

Read the complaints about an app

1. On the Input tab, add the app under Apps. A name like Spotify works, or paste its App Store or Google Play link.
2. Under Only these star ratings, pick 1 star and 2 stars.
3. Set Reviews per app to how many you want, for example 500.
4. Click Start.
5. Open the Output tab. Reviews has every review. App summaries shows the top complaint words for each store, which is the quickest way to see what's going wrong. Excel report downloads both as a spreadsheet.

Get new reviews every day

1. Add your apps, set the mode to Watch for new reviews, and give it a Watch name like my-app.
2. Click Save as a new task (top right).
3. Go to Schedules in the left menu, create a daily schedule, and add your task.
4. Open the task's Integrations tab and add an email, Slack or webhook notification.

The first run looks back seven days. After that, each run only returns reviews the last one didn't see, and a run with nothing new costs nothing.

Tip: set Only these star ratings to 1 and 2 stars as well, and the daily alert becomes a list of new complaints only.

See whether an update helped

Collect a few hundred recent reviews, then open the Trends sheet in the Excel report. It shows the average rating and the share of 1-2 star reviews week by week, and for each Google Play app version. A drop right after a release usually shows up there before it moves the store rating.

Getting your results into Excel, Google Sheets or Word

• Excel report: every run saves reviews-report.xlsx, linked as Excel report on the Output tab, with Apps, Trends and Reviews sheets. It opens in Excel, Google Sheets, LibreOffice and Numbers. Runs of more than 20,000 reviews put the first 20,000 in the file; the full set is always in the dataset.
• Other formats: the Export button on the Output tab downloads the reviews as CSV, JSON, XML or HTML.
• Google Sheets automatically: add Apify's Google Sheets integration to a saved task and every run lands in a sheet.
• Word or Google Docs: open the Excel report, copy the Apps sheet and paste it in. It keeps the table.

Using it from your own code

import { ApifyClient } from 'apify-client';

const client = new ApifyClient({ token: process.env.APIFY_TOKEN });
const run = await client.actor('quillstone-labs/app-store-google-play-reviews-scraper').call({
    apps: ['com.spotify.music', 'https://apps.apple.com/us/app/spotify-music-and-podcasts/id324684580'],
    ratings: ['1', '2'],
    maxReviewsPerApp: 500,
});
const { items } = await client.dataset(run.defaultDatasetId).listItems();
const summaries = await client.keyValueStore(run.defaultKeyValueStoreId).getRecord('app-summaries');

Use it from an AI assistant

Claude, Cursor, VS Code and other assistants that support MCP can run this Actor for you. Add this server to your assistant's MCP settings:

https://mcp.apify.com?tools=quillstone-labs/app-store-google-play-reviews-scraper

The first time it connects, a browser window opens so you can sign in to Apify. Then just ask, for example "What are people complaining about in Duolingo's recent reviews?" Each app summary includes a plain-English explanation the assistant can pass straight on, and Summaries only keeps the answer short, and every output field is described, so it knows what each one means. To set up several Actors at once, use Apify's MCP configurator.

What a result looks like

Each review is one row:

{
    "input": "Spotify",
    "store": "Google Play",
    "appId": "com.spotify.music",
    "appName": "Spotify: Music and Podcasts",
    "country": "us",
    "reviewId": "0cb487e6-9323-47bb-927f-175977278824",
    "rating": 1,
    "title": null,
    "text": "I got 4 minutes of ads in a row...",
    "userName": "OLC",
    "date": "2026-10-20T05:45:51.000Z",
    "appVersion": "9.1.92.3058",
    "thumbsUp": 0,
    "developerReply": "Hi. Thanks for reporting this to us...",
    "developerReplyDate": "2026-10-20T09:12:03.000Z",
    "reviewUrl": "https://play.google.com/store/apps/details?id=com.spotify.music&reviewId=0cb487e6-...",
    "topics": ["ads"]
}

And each app, store and country gets a summary, saved as app-summaries and shown on the Output tab:

{
    "appName": "Spotify: Music and Podcasts",
    "store": "Google Play",
    "country": "us",
    "storeRating": 4.35,
    "storeRatingCount": 36515514,
    "reviewsCollected": 150,
    "averageRating": 1.23,
    "stars": { "5": 0, "4": 0, "3": 0, "2": 35, "1": 115 },
    "negativePercent": 100,
    "replyPercent": 31,
    "topComplaints": "premium (38), music (33), songs (32), ads (22), play (22), listen (16), free (15), fix (14)",
    "complaintTopics": [
        { "topic": "ads", "label": "Ads", "negativeReviews": 41, "percentOfNegative": 27, "percentOfAll": 27 },
        { "topic": "price", "label": "Price & subscription", "negativeReviews": 38, "percentOfNegative": 25, "percentOfAll": 25 }
    ],
    "mostReviewedVersion": "9.1.92.3058",
    "byWeek": [{ "period": "2026-10-19", "reviews": 150, "averageRating": 1.23, "negativePercent": 100 }],
    "byVersion": [{ "period": "9.1.92.3058", "reviews": 97, "averageRating": 1.2, "negativePercent": 100 }]
}

How much does it cost?

You pay per review returned, not for run time, and Apify's platform costs are included. App summaries and the Excel report are free. Exact prices are on the Pricing tab, and they're lower on Apify's paid plans. To cap what a run can cost, set Max total charge in the run options before you start.

FAQ

How many reviews can I get? Up to 50,000 per app, store and country in one run, as far back as the store goes. Google Play and the App Store both go back years for popular apps. Set Reviews per app to what you need; the run stops there.

Why is there no developer reply or version on App Store reviews? Apple doesn't include them in the review data it serves outside its own apps. Google Play reviews have both.

Why did a name come back as not found? Store search always returns something, even for a typo. If the top result doesn't share a word with what you typed, the Actor skips it rather than give you reviews for the wrong app. Paste the store link to be exact.

Which countries work? Over a hundred. Use two-letter codes like us, gb, de, jp or br. Each country is a separate store with its own reviews and rating.

What language are Google Play reviews in? Google Play returns reviews written in the language you set under Google Play language (English by default). The App Store returns all reviews posted in that country's store.

What are the top complaint words? The words used most often across the 1- and 2-star reviews you collected, counted once per review, with common words and the app's own name left out. It's a quick way to spot "crash", "login" or "ads" before reading everything.

What are complaint topics? Each review is tagged with what it talks about, from its words: crashes and bugs, slow or laggy, ads, price and subscription, login and account, customer support, after an update, hard to use, notifications and spam, lost data, privacy. The app summary gives the share of 1-2 star reviews mentioning each, so "what are users angry about?" has a one-line answer. Tagging works on English reviews.

Can I ask for the last 30 days instead of a date? Yes. Only reviews since takes a date like 2026-10-01 or a span like 30 days, 2 weeks or 3 months.

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Support

Found a bug, or need a field that isn't there? Open an issue on the Issues tab and include the input you used. For anything else, like a custom version or a bulk data job, email QuillStoneLabs@yahoo.com.

Data and fair use

Reviews are public posts from the App Store and Google Play. They include the reviewer's display name, so treat the output as personal data where your local law does, and don't use it to contact reviewers with marketing. This Actor is an independent tool and isn't affiliated with, endorsed by or sponsored by Apple or Google. App Store is a trademark of Apple Inc. and Google Play is a trademark of Google LLC.