Trustpilot Scraper — Reviews & Ratings

Trustpilot Scraper — Reviews & Ratings

Trustpilot Scraper extracts structured Trustpilot records, metadata, metrics, and direct links in real time. Built on a zero-browser HTTP/2 engine running in 256 MB RAM, it delivers normalized datasets with zero null fields ready for CSV, Excel, JSON, or API pipelines.

Looking for related scrapers? Check out Google Maps Scraper, Contact & Email Extractor, Yelp Scraper, Tripadvisor Scraper, or browse our full catalog of 118+ dedicated scrapers.

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What does Trustpilot Scraper do?

Ultra-fast Trustpilot review scraper without browser overhead. Extract brand TrustScore, star distributions, verified consumer ratings, c.... Compatible Make.com, Zapier, n8n, Sheets & Webhooks. 256MB RAM & sub-second speed.

Whether you need to monitor Trustpilot at scale, enrich B2B/B2C databases, or feed structured records into analytics and AI workflows, Trustpilot Scraper handles pagination, field normalization, and schema validation automatically:

• Bulk Data Extraction: Collect Trustpilot listings, items, and detailed attributes in batches using keywords, filters, or direct URLs.
• Complete Public Metadata: Capture identifiers, pricing/engagement metrics, author/vendor details, timestamps, and canonical URLs.
• Multi-Format Export: Download results in JSON, CSV, Excel (XLSX), XML, or HTML Table directly from the Apify Console.
• Ready for Automation & AI: Connect seamlessly to Apify Integrations (Make, Zapier, n8n, Google Sheets), REST API endpoints, or the Apify MCP Server.

Beyond the Official Trustpilot API

• No API Keys or Approval Delays: Start extracting public Trustpilot data immediately without registering developer apps or waiting for quota approvals.
• No Restrictive Rate Quotas: Bypass strict per-minute API limits and expensive enterprise tiers while capturing the complete public data points displayed on Trustpilot.
• 256 MB Zero-Browser Architecture: Uses native HTTP/2 and TLS session emulation instead of heavy Chromium instances, executing in seconds at a fraction of standard compute costs.

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What data can you scrape from Trustpilot?

Trustpilot Scraper extracts the following data points from Trustpilot:

📝 Search Terms (searchTerms)	🔗 Start URLs (startUrls)	📝 Filter Verified Only (filterVerifiedOnly)
📝 Filter Replies Only (filterRepliesOnly)	👤 Company (company)	👤 Company Domain (companyDomain)
⭐ Trust Score (trustScore)	⭐ Stars (stars)	👀 Total Reviews (totalReviews)
👀 Review ID (reviewId)	👤 Author (author)	👀 Reviewer (reviewer)

Data Category	Extracted Fields & Data Points
Identity & Core Identifiers	title (Title)
Metrics, Pricing & Engagement	trustScore (Trust Score), totalReviews (Total Reviews), reviewId (Review ID), reviewer (Reviewer)
Details, Attributes & Context	searchTerms (Search Terms), filterVerifiedOnly (Filter Verified Only), filterRepliesOnly (Filter Replies Only), company (Company), companyDomain (Company Domain), stars (Stars)
Direct Links, Media & Timestamps	startUrls (Start URLs), rating (Rating), date (Date), reviewDate (Review Date), url (URL)

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Why scrape Trustpilot? (Typical Use Cases & Guides)

You can use Trustpilot Scraper for a wide range of data and business workflows:

• Competitor Weakness Audits: Scrape 1-star and 2-star reviews of competitors to discover product gaps and customer complaints.
• Brand Reputation Monitoring: Track your company's Trustpilot reviews automatically and alert support teams via Slack.
• Customer Sentiment Analysis: Feed reviews into LLMs / ChatGPT for automatic feature requests categorization.
• AI Agents, RAG & LLM Knowledge Pipelines: Stream clean, structured Trustpilot JSON records into vector databases, Claude, GPT-4, or LangChain workflows.
• Automated BI Dashboards & Scheduled Alerts: Schedule daily or hourly runs and push live Trustpilot updates directly to Google Sheets, Looker Studio, Slack, or webhooks.
• Market Research & Competitor Analysis: Benchmark Trustpilot offerings, pricing strategies, and market share across regions.
• Lead Generation & CRM Enrichment: Build targeted prospect lists and sync verified records straight into HubSpot, Salesforce, or Clay.
• AI Agents & RAG Pipelines via MCP: Connect live Trustpilot data directly to Claude Desktop, Cursor, or LangChain agents.

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How to scrape Trustpilot data

Trustpilot Scraper is designed for a zero-configuration start, even if you have never scraped data before:

1. Create a free Apify account using your email (includes $5.00 in free monthly credits).
2. Open Trustpilot Scraper and click on the Input tab — all required fields are already pre-filled with a working example.
3. Enter your search terms, target URLs, or filter criteria (or keep the default pre-filled configuration for an instant 1-Click test).
4. Click the green "Start" button and wait a few seconds for the data to be extracted.
5. Download your dataset in JSON, CSV, Excel (XLSX), or HTML, or fetch it via the API tab.

For more technical details on every parameter, check out the Input Schema tab or read the Apify Platform Documentation.

🔗 How to scrape Trustpilot by Search Term or Direct URL

Scraping by Search Term / Filter 🔑	Enter keywords, categories, or filter parameters just as you would search on Trustpilot. Set the maximum number of items you want to extract and click Start.
Scraping by Direct URL 🔗	Paste one or more direct Trustpilot links (or import a list of URLs from a Google Sheet / CSV) to extract targeted item or profile details in bulk.

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⬇️ Input Configuration & Examples

To start scraping Trustpilot, fill in the visual input form in the Apify Console or pass a JSON payload via the API. Full technical specifications are available on the Input Schema tab.

Input Parameters Reference

Parameter	Type	Default / Prefill	Description
searchTerms	array	["spotify.com","revolut.com"]	Brand names or domains to search and scrape (e.g., 'spotify.com', 'nike', 'revolut').
startUrls	array	[{"glob":"https://www.trustpilot.co...	Exact Trustpilot review page URLs.
filterStars	array	[]	Limit collection to specific star ratings (1 to 5). Leave empty for all.
filterVerifiedOnly	boolean	false	Collect only verified consumer reviews.
filterRepliesOnly	boolean	false	Collect only reviews that have an official response from the business.
lastDays	integer	—	Only scrape reviews published in the last N days (e.g., 7 for weekly, 1 for daily).
maxItems	integer	50	Maximum number of reviews to extract per company profile.
proxyConfiguration	object	—	Apify proxy configuration (Residential recommended).

Example 1: Standard Extraction (1-Click Default)

{
  "searchTerms": [
    "spotify.com",
    "revolut.com"
  ],
  "startUrls": [
    {
      "glob": "https://www.trustpilot.com/review/spotify.com"
    }
  ],
  "filterVerifiedOnly": false,
  "filterRepliesOnly": false
}

Example 2: Filtered & Batch Extraction

{
  "searchTerms": [
    "spotify.com",
    "revolut.com"
  ],
  "filterStars": [],
  "filterVerifiedOnly": true,
  "filterRepliesOnly": true,
  "maxItems": 100
}

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⬆️ Output Example (Table View, JSON & Fields Reference)

The scraped results are stored in a structured Apify Dataset available in the Storage tab. Below is a preview of the dataset in both Table View (CSV/Excel format) and JSON format.

Table View (CSV / Excel Dataset Preview)

Search Terms	Start URLs	Filter Verified Only	Filter Replies Only
spotify.com	{"glob":"https://www.trustpil...	false	false
spotify.com	{"glob":"https://www.trustpil...	false	false
spotify.com	{"glob":"https://www.trustpil...	false	false

JSON Output Example

{
  "searchTerms": [
    "spotify.com",
    "revolut.com"
  ],
  "startUrls": [
    {
      "glob": "https://www.trustpilot.com/review/spotify.com"
    }
  ],
  "filterVerifiedOnly": false,
  "filterRepliesOnly": false
}

Output Fields Reference

Field Name	Type	Description
searchTerms	array	Extracted search terms value.
startUrls	array	Extracted start urls value.
filterVerifiedOnly	boolean	Extracted filter verified only value.
filterRepliesOnly	boolean	Extracted filter replies only value.
company	string	Company / Brand name
companyDomain	string	Company domain address
trustScore	number / integer / string	Trustpilot rating score (1.0 to 5.0)
stars	integer / number	Trustpilot star tier (1 to 5)
totalReviews	integer / number / string	Total reviews count for the company
reviewId	string	Unique Trustpilot review ID
author	string	Reviewer name
reviewer	object	Reviewer profile metadata
rating	integer / number / string	Star rating given in this review
title	string	Review headline
text	string	Review text body
date	string	Published review date
reviewDate	string	ISO review publication timestamp
isVerified	boolean	Whether the consumer review is verified
url	string	Trustpilot company or review page link

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🔗 Scrape any data you need with dedicated scrapers

Combine Trustpilot Scraper with our other dedicated scrapers from @RBBscrap if you want to extract specialized data across platforms:

🔹 Google Maps Scraper	🔹 Contact & Email Extractor	🔹 Yelp Scraper
🔹 Tripadvisor Scraper	🔹 Clutch.co Scraper	🔹 G2 Scraper

Scraper	Extracted Data & Primary Use Case
Google Maps Scraper	Places, Leads & Emails
Contact & Email Extractor	Phones & Socials
Yelp Scraper	Local B2B Business Leads & Directory
Tripadvisor Scraper	Hotels & Attractions
Clutch.co Scraper	B2B Agencies, Reviews & Rates
G2 Scraper	Software Reviews, Pricing & Buyer Intent

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⚠️ Error Items & Resilience Reference

Trustpilot Scraper is engineered to process multi-query and batch runs resiliently without crashing if a single query or URL fails:

Status / Code	Meaning & Automatic Handling
OK	Record successfully extracted, validated, and normalized with zero null fields.
DEFAULT_PREFILL_APPLIED	When an empty input payload {} is submitted, the Actor automatically applies its built-in default query so 1-Click runs always succeed.
RATE_LIMIT_RETRY	Transient HTTP 429 / 503 responses trigger automatic retry with exponential backoff and session rotation.
INVALID_TARGET_SKIPPED	Unreachable or malformed target items in a batch are logged with [WARN] and skipped without interrupting the run.

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❓ Frequently Asked Questions (FAQ)

How much does scraping Trustpilot cost?

Trustpilot Scraper uses transparent Pay-Per-Event (PAY_PER_EVENT) pricing set 10x cheaper than the market leader ($\div 10$):

• Event Rate: $0.00035 per Scraped Trustpilot Scraper Record ($0.35 per 1,000 items).
• 🎁 1st Run 100% FREE: Your very first execution is 100% free ($0.00 event charges are applied on your initial run).
• Apify Free Plan ($5.00/month included): Every Apify account receives $5.00 in free monthly credits, which is enough to extract up to ~14,285 items per month for free.
• View full details on the Pricing tab and the Apify Pricing page.

Can I integrate Trustpilot Scraper with Make, Zapier, n8n, or Google Sheets?

Yes. Trustpilot Scraper can be connected with almost any cloud service or web app thanks to integrations on the Apify platform, including Make, Zapier, n8n, Slack, Airbyte, Google Sheets, Google Drive, and webhooks.

Can I use Trustpilot Scraper with the Apify API (Python & Node.js)?

Yes. The Apify API gives you programmatic access to run Trustpilot Scraper, schedule jobs, and fetch datasets. Use the apify-client PyPI package for Python or the apify-client NPM package for Node.js, or check the Apify API Reference:

Python (apify-client)

from apify_client import ApifyClient

client = ApifyClient("YOUR_APIFY_API_TOKEN")

run = client.actor("rbbscrap/trustpilot-scraper").call(run_input={
    "searchTerms": ["spotify.com","revolut.com"],
    "startUrls": [{"glob":"https://www.trustpilot.com/review/spotify.com"}],
    "filterVerifiedOnly": False,
    "filterRepliesOnly": False
})

for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

Node.js (apify-client)

import { ApifyClient } from 'apify-client';

const client = new ApifyClient({ token: 'YOUR_APIFY_API_TOKEN' });

const run = await client.actor('rbbscrap/trustpilot-scraper').call({
    searchTerms: ["spotify.com","revolut.com"],
    startUrls: [{"glob":"https://www.trustpilot.com/review/spotify.com"}],
    filterVerifiedOnly: false,
    filterRepliesOnly: false
});

const { items } = await client.dataset(run.defaultDatasetId).listItems();
console.log(items);

Can I use Trustpilot Scraper through an MCP Server (Claude Desktop, Cursor, AI Agents)?

Yes. With the Apify API, you can use Trustpilot Scraper in conjunction with an MCP server to connect directly to Claude Desktop, Cursor, Windsurf, or LibreChat. Read the official guide on how to set up Apify Actors with MCP, or go to the MCP tab:

1. Start a Server-Sent Events (SSE) session to receive a sessionId.
2. Send API messages using that sessionId to trigger Trustpilot Scraper with your input parameters.
3. Receive structured Trustpilot dataset records directly inside your AI agent conversation.

Do I need residential proxies or login cookies to scrape Trustpilot?

No. Trustpilot Scraper operates on a zero-browser HTTP/2 protocol engine (256 MB RAM) and works out-of-the-box without requiring login cookies or external proxies for standard workloads. For high-volume enterprise runs, you can optionally use Apify Proxy in the input configuration.

Is it legal to scrape data from Trustpilot?

Our scrapers are ethical and do not extract any private user data behind login walls. They only extract what is shared publicly on the web. However, please keep in mind that personal data is protected by GDPR (EU Regulation 2016/679) and other regulations worldwide. You should not scrape personal data unless you have a legitimate legal basis. Read more in Apify's guide on the legality of web scraping.

Your feedback & support

We are continuously improving the performance of our Actors. If you have any technical feedback for Trustpilot Scraper, need a custom feature, or found a bug, please create an issue on the Actor's Issues tab in the Apify Console.