$echo '{
< "mode": "items",
< "items": [
< {
< "title": "Best tool for managing support handoffs in a SaaS startup?",
< "selftext": "We are a 12 person SaaS team outgrowing shared Gmail. Any recommendations for customer support software with Slack workflow automation?",
< "subreddit": "SaaS",
< "author": "founder_anne",
< "permalink": "/r/SaaS/comments/abc123/best_tool_for_support_handoffs/",
< "score": 42,
< "numComments": 18,
< "createdUtc": 1783497600
< },
< {
< "postUrl": "https://www.reddit.com/r/CustomerSuccess/comments/switch1/zendesk_pricing/",
< "title": "Zendesk pricing is getting brutal for our small support team",
< "body": "We are frustrated with Zendesk and looking for an alternative to handle approvals and customer handoff workflows before this quarter.",
< "community": "CustomerSuccess",
< "username": "opslead",
< "upvotes": 15,
< "commentsCount": 9
< },
< {
< "title": "Intercom billboard spotted downtown",
< "text": "Saw an Intercom billboard today. Interesting marketing campaign.",
< "subreddit": "marketing",
< "author": "observer"
< }
< ],
< "targetProfile": {
< "productName": "Acme SupportDesk",
< "productCategory": "customer support software",
< "targetCustomers": [
< "saas",
< "startup",
< "support team",
< "agency"
< ],
< "targetSubreddits": [
< "SaaS",
< "Entrepreneur",
< "CustomerSuccess"
< ],
< "competitors": [
< "Zendesk",
< "Intercom",
< "Freshdesk"
< ],
< "painKeywords": [
< "too expensive",
< "handoff",
< "approval workflow",
< "slow support",
< "migration"
< ],
< "solutionKeywords": [
< "helpdesk",
< "support",
< "crm",
< "workflow",
< "automation"
< ],
< "negativeKeywords": [
< "homework"
< ],
< "disallowedSubreddits": [
< "jobs"
< ]
< },
< "processedAt": "2026-07-08T00:00:00.000Z"
<}' |
<apify call rotvuvo/reddit-buyer-intent-lead-priority-scorer --silent --output-dataset