Zomato Reviews Scraper

Collect restaurant reviews from Zomato including review text, dining ratings, reviewer details, timestamps, and user engagement metrics.

Features

• Detailed review extraction — captures ratings, customer comments, reviewer information, timestamps, and vote metrics
• Built for cloud automation — supports Apify schedulers, rotating proxies, APIs, and webhooks

Use Cases

• Sentiment and reputation analysis — measure customer satisfaction and brand perception from review data
• Service quality comparison — benchmark products and services using real customer experiences
• Feedback-driven insights — uncover common user frustrations and requested improvements
• Competitor review monitoring — gather intelligence from publicly available customer reviews

Input

{
    "restaurantUrls": [
        "https://www.zomato.com/chennai/dindigul-thalappakatti-since-1957-ramapuram/order"
    ],
    "maxReviewsPerRestaurant": 50,
    "headless": true,
    "proxyConfiguration": {
        "useApifyProxy": false,
        "apifyProxyGroups": [
            "RESIDENTIAL"
        ]
    }
}

Sample Output

{
	"review_id": 5670611,
	"status": "success",
	"message": "message",
	"review_url": "https://www.zoma.to/KLnEZA",
	"review_text": "Taste was awesome.. Mutton biriyani and barbecue pepper chicken was tasting good... We took a parcel from this store.. The rice which has been used to make this biryani was the special feature of them...",
	"review_text_short": "review_text_short",
	"date": "Nov 18, 2014",
	"experience_type": "dining",
	"rating_value": 4.5,
	"rating_label": "rating_label",
	"rating_color_hex": "#3f7e00",
	"rating_color_theme": "green-800",
	"rating_text": "DINING",
	"user_id": 1448186,
	"user_name": "Nirmala Kumar",
	"user_profile_url": "https://www.zomato.com/users/nirmala-kumar-1448186",
	"user_profile_pic": "https://b.zmtcdn.com/data/user_profile_pictures/352/a0f50ac4278ae0ece736785e30092352.jpg?fit=around%7C100%3A100&crop=100%3A100%3B%2A%2C%2A",
	"user_placeholder_pic": "https://b.zmtcdn.com/images/placeholder_200.png?output-format=webp",
	"user_followers_count": 36,
	"user_reviews_count": 0,
	"user_is_followed": false,
	"positive_tags": [],
	"negative_tags": [],
	"like_count": 0,
	"is_liked_by_user": false,
	"comment_count": 0,
	"comments": [],
	"management_comments": [],
	"has_more_comments": false,
	"review_photos": [],
	"external_url": "external_url",
	"external_host": "external_host",
	"external_host_text": "external_host_text",
	"is_editable": false,
	"urbanspoon_status": 0,
	"new_rating_color": "#1C1C1C",
	"background_color_type": "green",
	"background_color_tint": "800",
	"restaurantUrl": "https://www.zomato.com/chennai/dindigul-thalappakatti-since-1957-ramapuram/order",
	"resId": 67547,
	"scrapedAt": "2026-05-27T11:09:40.405Z",
	"source": "zomato"
}