Google Play Review Alert API

Monitor public Google Play app reviews by package name, country, and language, then turn fresh customer feedback into review-intelligence alerts for support, product, ASO, growth, and competitor research teams.

This actor uses public Google Play review data through a lightweight scraper library. It does not need a Google developer account, login, or browser automation.

Why Use This Actor

Google Play reviews are useful, but raw reviews are not ready for operations. This actor adds sentiment, urgency, alert classification, CRM-ready notes, action notes, timestamps, and dedupe keys.

Best For

Workflow	How teams use the output
Android support triage	Detect low-star reviews mentioning crashes, login, refunds, charges, or subscriptions.
Product monitoring	Watch post-release feedback by app version, country, and language.
ASO review intelligence	Turn public reviews into scored feedback for app-store optimization.
Competitor research	Track repeated complaints and praised features across competing Android apps.
Automation	Trigger Slack, ticketing, CRM, Airtable, Sheets, or AI-agent workflows.

Input Example

{
  "packageNames": ["com.facebook.katana"],
  "countries": ["us"],
  "language": "en",
  "maxReviewsPerApp": 100,
  "maxRating": 2,
  "alertOnly": true,
  "keywords": ["crash", "refund", "subscription", "login"]
}

Output Example

{
  "platform": "google_play",
  "packageName": "com.facebook.katana",
  "country": "us",
  "language": "en",
  "rating": 1,
  "title": "Google Play review",
  "review": "The app crashes after login.",
  "author": "Google Play user",
  "updatedAt": "2026-05-20T12:00:00+00:00",
  "version": "500.0",
  "thumbsUpCount": 4,
  "sentimentScore": -0.82,
  "urgencyScore": 91,
  "alertType": "bug_or_crash",
  "crmNote": "com.facebook.katana US review: 1/5...",
  "actionNote": "Send to product/QA...",
  "sourceUrl": "https://play.google.com/store/apps/details?id=com.facebook.katana",
  "dedupeKey": "f2b1...",
  "scrapedAt": "2026-05-20T12:05:00+00:00"
}

Pricing

Recommended pricing: $1.50 / 1,000 review alerts.

Primary event name: Review alert.

Recommended Apify Store categories: Automation, AI, Lead generation.

Notes And Limitations

• Google controls public review availability, freshness, country coverage, and returned fields.
• Use dedupeKey when sending records into CRMs, support queues, or scheduled monitoring.
• Sentiment and urgency are heuristic prioritization signals, not legal or support advice.