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from $0.50 / 1,000 reviews

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Trustpilot Scraper: Reviews, Companies, Categories, Contacts

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Scrape Trustpilot reviews with ratings, replies and reviewer details, then go further: find companies by keyword, list a whole category, pull company metadata, or read a transparency report. 50+ fields per review including AI summaries and B2B contacts (email, phone, address).

Pricing

from $0.50 / 1,000 reviews

Rating

5.0

(1)

Developer

Sourabh Kumar

Actor stats

Bookmarked

Total users

Monthly active users

5 days ago

Last modified

Categories

Lead generation

Agents

MCP servers

Scraping Mode

mode

Optional

Choose what to scrape. Each mode is billed separately (review_result $0.0005, company_result $0.001, search_result $0.0002, transparency_report $0.005).

Type:string

Default:reviews

Options:

reviewssearchCompaniescategoryBrowsercompanyInfotransparency

Company URLs or Domains

urls

Optional

List of Trustpilot company URLs or domain names. Used by reviews, companyInfo, transparency modes. Examples: 'amazon.com', 'https://www.trustpilot.com/review/booking.com', 'www.netflix.com'.

Type:array

Company URLs (alias)

companyUrls

Optional

Alias for urls — kept for backward compatibility with existing v1 saved configs.

Type:array

Brand Names (auto-resolved)

searchTerms

Optional

Brand names to look up on Trustpilot. Each term is resolved to the best-matching company slug via the Trustpilot directory and then scraped. Use instead of urls when you only know the brand name.

Type:array

Max Reviews per Company

maxReviews

Optional

Maximum reviews per company. 0 = 1,000 (back-compat). Up to 200 uses a single request. Above 200 the scraper slices by star rating to get past Trustpilot's 200-per-filter cap, which reaches roughly 1,000 per company. To go beyond that, turn on Sweep all languages.

Type:integer

Minimum:0

Maximum:10000

Default:200

Star Ratings

stars

Optional

Filter to specific star ratings (e.g. [1, 5] for one- and five-star reviews only). Empty = all ratings.

Type:integer[]

Default:

[]

Star Filter (single, alias)

starFilter

Optional

Backward-compat alias for stars accepting a single value: 'all' / '1' / '2' / '3' / '4' / '5'.

Type:string

Default:all

Options:

all12345

Review Languages

languages

Optional

ISO codes (e.g. ['en', 'de', 'fr']). Empty = all languages. Languages are fetched in order until maxReviews is reached — set maxReviews high enough to cover all languages (e.g. 200 per language).

Type:array

Default:

[]

Language (single, alias)

language

Optional

Backward-compat alias for languages accepting a single ISO code (or 'all').

Type:string

Default:all

Published Within

dateRange

Optional

Server-side date filter. Limited to Trustpilot's predefined buckets.

Type:string

Default:all

Options:

alllast30dayslast3monthslast6monthslast12months

Start Date Cutoff (YYYY-MM-DD)

startDate

Optional

Skip reviews published before this date. Use for chronological cutoff (e.g., '2025-01-01').

Type:string

Verified Only

verifiedOnly

Optional

Only return reviews marked as verified by Trustpilot.

Type:boolean

Default:false

Has Company Reply

repliesOnly

Optional

Only return reviews that have a reply from the company.

Type:boolean

Default:false

Review Topics

topics

Optional

Trustpilot topic filter (e.g. ['delivery_service', 'customer_service', 'refund', 'product']). Empty = all topics.

Type:array

Default:

[]

Keyword in Review Body

keyword

Optional

Full-text search within review body. Server-side filter.

Type:string

Sort Order

sort

Optional

Sort reviews by recency or relevance.

Type:string

Default:recency

Options:

recencyrelevance

Sort (deprecated alias)

sortBy

Optional

Backward-compat alias for sort. New configs should use sort instead.

Type:string

Default:recency

Options:

recencyrelevance

Aggressive Slicing (>200 reviews)

aggressiveSlicing

Optional

Slice by star rating to get past Trustpilot's 200-review per-filter cap. Auto-on when Max reviews is above 200, or when multiple star ratings are selected.

Type:boolean

Include Company Info

includeCompanyInfo

Optional

Add company metadata (trust score, distribution, categories) to each review record.

Type:boolean

Default:true

Include Contact (email/phone/address)

includeContact

Optional

Add company contact info (email, phone, address, city, country, zip) to each review record. Real values for many brands. Unique to this scraper.

Type:boolean

Default:true

Include Per-Star Stats

includeStats

Optional

Add full per-star count breakdown (one/two/three/four/five) to each review record.

Type:boolean

Default:false

Include Similar Competitors

includeSimilarCompetitors

Optional

Add up to 8 similar businesses (with trustScore + review count) — Trustpilot's own competitor map. Unique to this scraper.

Type:boolean

Default:false

Include AI Summary

includeAiSummary

Optional

Add Trustpilot's AI-generated review summary + topic summaries (delivery, product, customer service, etc.) on the first review per company. Unique to this scraper.

Type:boolean

Default:true

Compact Output (for AI/MCP)

compact

Optional

Return only core fields (id, text, rating, reviewer, company, AI summary). Smaller payloads for LLM contexts.

Type:boolean

Default:false

Incremental Mode

incremental

Optional

Track which review IDs have been seen across runs. Each output record gets changeType (NEW / UPDATED / REAPPEARED) plus firstSeenAt / lastSeenAt timestamps. Requires stateKey. Unique to this scraper.

Type:boolean

Default:false

Incremental State Key

stateKey

Optional

Identifier for the persistent state store (e.g. 'monitor-amazon-2026'). Reuse the same key across runs to detect changes.

Type:string

Lookback Window (days)

lookbackDays

Optional

Only emit reviews published within the last N days. Shortcut for setting startDate. Convenient for monitoring use cases.

Type:integer

Minimum:1

Maximum:3650

Search Query (searchCompanies mode)

searchQuery

Optional

Keyword to search the Trustpilot company directory. E.g., 'car insurance', 'web hosting', 'crypto exchange'.

Type:string

Country (searchCompanies / categoryBrowser)

searchCountry

Optional

ISO Alpha-2 country code (e.g. 'US', 'GB', 'DE'). Default: US.

Type:string

Default:US

Category ID (categoryBrowser mode)

categoryId

Optional

Trustpilot category id, e.g. 'electronics_technology', 'insurance_agency', 'web_hosting'. See trustpilot.com/categories for the full list.

Type:string

Min Trust Score

minTrustScore

Optional

Minimum TrustScore. Trustpilot supports only three thresholds and rounds to the nearest one: 3 keeps 3.0 and above, 4 keeps 4.0 and above, 5 keeps 4.5 and above. Values of 1 or 2 apply no filter.

Type:integer

Minimum:1

Maximum:5

Max Trust Score

maxTrustScore

Optional

Not supported by Trustpilot: its category filter is a minimum only, so this value is ignored. Kept for backward compatibility. Use Min TrustScore instead.

Type:integer

Minimum:1

Maximum:5

Claimed Companies Only

onlyClaimed

Optional

Filter to companies that have claimed their Trustpilot profile.

Type:boolean

Default:false

Max Businesses Returned

maxBusinesses

Optional

Maximum businesses to return for searchCompanies / categoryBrowser modes.

Type:integer

Minimum:1

Maximum:100000

Default:200

Proxy Configuration

proxyConfiguration

Optional

Proxy used for outbound requests. Trustpilot is generally not blocked, so proxy is optional.

Type:object

Default:

{
  "useApifyProxy": true
}

Sweep all languages

sweepAllLanguages

Optional

Off by default. Trustpilot serves English only unless asked otherwise, so a normal run returns English reviews and tops out near 1,000 per company. Turn this on to also collect the other languages a company has. How much it adds depends entirely on the company: a global brand can go from 1,000 to several thousand, while a single-market company may add almost nothing. Results will then contain non-English reviews.

Type:boolean

Default:false

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