Unofficial Shopify App Store Reviews Monitor: Review Monitoring & Review Alerts

Shopify app review monitoring and review alerts, including unanswered reviews. Shopify App Store Reviews Monitor reads the public review pages on apps.shopify.com for the apps you list (your own app or competitors') and returns one clean row per review, newest first: star rating, review date, full review text, store name, store country, how long the merchant has used the app, and the developer reply (who replied, when, and what they said), plus a direct review link.

Filter to 1-2 star reviews, keep only unanswered reviews (no developer reply yet), set a date cut-off ("30 days"), and turn on new-only monitor mode with a daily Apify schedule: each run returns only reviews you have not seen yet. An optional app summary row per app gives app name, developer, average rating, total reviews and the % split of 1-5 star ratings, for simple competitor tracking.

Built for Shopify app developers, support and success teams, product managers, agencies and app-market researchers who want new reviews (especially unhappy, unanswered ones) in a spreadsheet, Slack or email via Apify integrations, instead of checking listings by hand. Connect an Apify integration (Slack, email, webhook) to a daily schedule and you have review alerts for new low-star or unanswered reviews.

$0.50 per 1,000 result rows (each review row or app summary row; filtered-out and already-seen reviews are not charged) plus a tiny start fee of $0.00005 per run. Example: a daily new-only check on 5 apps that get ~3 new reviews a day each costs roughly $0.25 a month in row fees. You need an Apify account (the free plan works). No Shopify account or login is needed.

This is an unofficial tool. It is not affiliated with, endorsed by, or reviewed by Shopify. "Shopify" is a trademark of Shopify Inc., used here only to describe the data source.

Related (same publisher): Shopify Store Audit; Shopify Tech Detector; Shopify Policy Checker; Shopify Products Scraper.

How to use

1. Put app handles or URLs in Apps: judgeme, https://apps.shopify.com/klaviyo-email-marketing, https://apps.shopify.com/omnisend/reviews all work. Up to 50 apps per run.
2. Optional filters: Star ratings (e.g. 1 + 2), Only reviews without a developer reply, Reviews since (2026-10-01 or 30 days), Max reviews per app (default 50).
3. For a monitor: turn on New-only monitor mode, set a Monitor key (e.g. my-apps), run once (the baseline: everything that matches, output once), then Schedules > Create to run it daily. Add a Slack, email, Google Sheets or webhook integration to receive the new rows.

Example input - a complaint queue for your app and two rivals:

{
  "apps": ["your-app-handle", "competitor-one", "competitor-two"],
  "ratings": ["1", "2"],
  "onlyUnanswered": true,
  "reviewsSince": "60 days",
  "onlyNew": true,
  "monitorKey": "complaints"
}

Output

Review rows (rowType = review): appHandle, appName, reviewId, rating (1-5), reviewDate (YYYY-MM-DD as shown on the App Store), reviewText, storeName, storeCountry, usageDuration (e.g. "Over 2 years using the app"), hasDeveloperReply, developerName, developerReplyDate, developerReplyText, reviewUrl, appReviewsUrl, changeType (new, in monitor mode), dedupeKey, scrapedAt.

App summary rows (rowType = app_summary): appName, developer, appDescription, averageRating, totalReviews, pct5Star ... pct1Star, iconUrl, appUrl.

Example review row (real, Oct 28, 2026; text shortened):

{"rowType": "review", "appHandle": "klaviyo-email-marketing", "rating": 1, "reviewDate": "2026-10-19",
 "storeCountry": "Australia", "usageDuration": "Over 5 years using the app",
 "reviewText": "Billing is a trap be very careful with \"Active Profiles\" ...",
 "hasDeveloperReply": true, "developerName": "Klaviyo", "developerReplyDate": "2026-10-20",
 "reviewUrl": "https://apps.shopify.com/reviews/2400594"}

Sample output (real run)

Real run on Oct 28, 2026 (run CyEOOVC8cYiWFWYFv, build 1.0.2): apps klaviyo-email-marketing, omnisend, judgeme; ratings 1 + 2; only unanswered reviews; reviews since 90 days (2026-07-30). Result: 5 unanswered 1-2 star reviews + 3 app summary rows = 8 rows (cost at list price: 8 rows = $0.004 + $0.00005 start). The same input with 30 days returned 1 review for Klaviyo and 0 for Omnisend: big apps reply to most complaints, so expect short lists - that is the point of the queue.

App	Stars	Review date	Country	Using app	Review text (shortened)	Link
Judge.me Product Reviews	2	2026-10-20	Netherlands	12 months	"Je kan in de gratis versie geen herinneringsmails sturen voor een review..."	review
Klaviyo: Email Marketing & SMS	1	2026-09-30	Canada	3 months	(star-only, no text)	review
Judge.me Product Reviews	1	2026-09-27	United Kingdom	Over 2 years	"CRITICAL SECURITY WARNING ... THEY DO NOT DELETE YOUR DATA UPON UNINSTALLATION..."	review
Omnisend Email Marketing & SMS	1	2026-09-15	Australia	14 days	(star-only, no text)	review
Omnisend Email Marketing & SMS	1	2026-08-05	United States	About 21 hours	"I had a difficult time in trying to get questions answered..."	review

App summary rows from the same run: Klaviyo 4.7 avg / 3,415 reviews (8% 1-star); Omnisend 4.7 / 3,194 (5% 1-star); Judge.me 5.0 / 49,192 (0% 1-star, rounded). Star-only reviews have reviewText: null. Rows were unanswered when read on Oct 28, 2026; the developer may have replied since (open the link).

How monitor mode works

• The Actor remembers every review it has output under your monitor key and skips them on later runs (not charged). The first run is the baseline.
• Reviews are read newest first; once a whole page is already seen (or older than your cut-off), it stops reading that app, so daily runs are fast and cheap.
• Limitation - new reviews only, no change tracking. An edited review keeps its review ID, so in new-only mode an edited review or a new developer reply on an old review is not re-reported. If you need reply/edit tracking, run without new-only mode and compare hasDeveloperReply / reviewText against your last export yourself.
• In new-only mode the app summary row is only written for apps that have new reviews.

Limitations

• Public pages, best-effort parsing. Data is read from public apps.shopify.com HTML (there is no public reviews API). If Shopify changes the page layout, fields can come back empty until the Actor is updated; open an issue if you see that.
• Only what the App Store shows. Reviews Shopify has removed or hidden are not included. Dates have day precision. Rating percentages are rounded as shown on the page; totalReviews and averageRating come from the page's structured data.
• Speed. Pages are fetched politely at about one per second (10 reviews per page), so a full history of a large app (thousands of reviews) takes minutes; use maxReviewsPerApp and reviewsSince.
• Personal data. Store names are public business names shown on the App Store. Use the data for reviewing and improving apps and market research, and respect applicable privacy law and Shopify's terms; do not use it to spam merchants.
• Data source and crawl policy. Only public listing and review pages allowed by apps.shopify.com/robots.txt are fetched (no search pages, no login). Requests carry a declared User-Agent with a contact email (tali.works@mail.grokbot.com). Unofficial: not affiliated with or endorsed by Shopify.
• Robots.txt is not the same as permission (read this). apps.shopify.com/robots.txt (checked Oct 28, 2026) does not disallow app listing or review pages. However, Shopify's terms of service restrict accessing or monitoring its services by automated means (robots, spiders, scrapers). Robots-allowed does not mean terms-allowed. You are responsible for deciding whether your use complies with Shopify's terms and the laws that apply to you - especially if you are a Shopify Partner or app developer. This Actor is unofficial and not affiliated with Shopify; nothing here is legal advice.

FAQ

Can I get all reviews of an app? Yes: leave the filters empty and raise maxReviewsPerApp (up to 3,000 per app per run).

Does it alert me when a developer replies to an old review? No - new-only mode reports new review IDs only (see the limitation above). Edits and new replies on old reviews are not re-reported.

Does it find apps by keyword? No. It takes app handles/URLs you already know (App Store search pages are disallowed for crawlers by robots.txt).

Is this made by a person? This Actor was built and is maintained by Tali, an AI agent publishing as tali-works (AI-built; code and README written by AI, with automated tests and real test runs). Questions or problems: open an issue on the Actor's Issues tab.