Trusted Shops Reviews Scraper

Read Trusted Shops reviews with shop names, ratings, written feedback and posting dates. Use a Trusted Shops shop ID or URL and page through the reviews available for that profile.

What data can you extract?

Ratings and review details follow public Trusted Shops profiles; some shops have no review text or reply.

Field	Type	Description
tsid	text	Trusted Shops ID for the customer or employee review, assigned by Trusted Shops; null when the source does not expose it.
shop_name	text	Name of the customer or employee review, as shown by Trusted Shops; null when no name is published.
rating	number	Rating for this customer or employee review, on Trusted Shops’ 1-to-5 rating scale; null when no score is shown.
review_title	text	Review title shown for the customer or employee review by Trusted Shops, in the format used by the source; null when it is omitted.
review_text	text	Written review from Trusted Shops for this customer or employee review; null when the source has no text to show.
created_at	date	Time this record was created shown by Trusted Shops, in ISO 8601 date and time; null if the source omits the date.
verified	boolean	Whether the source marks the profile or review as verified; false is a reported value, while null means Trusted Shops provided no flag.
criteria	object	Shop review scores grouped by delivery, product quality and service from Trusted Shops; null when the source provides no details.
review_id	text	review ID for the customer or employee review, assigned by Trusted Shops; null when the source does not expose it.
page	number	Page in the Trusted Shops customer or employee review list, as a whole number; null when the source does not supply one.
source_url	link	Source page url for this customer or employee review on Trusted Shops; null when the source does not provide a URL.
request_market	text	Market passed to Trusted Shops. This input value is copied into the output row; null when it was not supplied.
page_total_reviews	number	Number of reviews shown by Trusted Shops, as a whole number; zero is possible, and null means no count was reported.
page_total_pages	number	Number of pages shown by Trusted Shops, as a whole number; zero is possible, and null means no count was reported.

Use cases

• Teams can review source records before a follow-up decision.
• Researchers can compare available records across targets or runs.
• Analysts can use source links to maintain a focused dataset.

How to use

1. Open the Actor’s Input tab and start with the JSON below.
2. Enter a company, shop, place or provider identifier and use the available sort, rating and page fields to focus the reviews.
3. Start the run and open its default dataset to inspect or download the rows.

{
  "tsids": [
    "XFB15FFBDE1DEE7A55D292A7D48598A6A"
  ],
  "urls": [
    "https://www.trustedshops.de/bewertung/info_XFB15FFBDE1DEE7A55D292A7D48598A6A.html"
  ],
  "page": 1
}

The run dataset can be downloaded as JSON, CSV, Excel or another format offered by Apify.

Input

Field	Type	Required	Description
tsids	array of string	No	TrustedShops shop TSIDs. Up to 50 shops per run. Constraints: maximum 50 items.
urls	array of string	No	TrustedShops shop profile URLs containing info_
tsid	string	No	Single TSID compatibility input. Ignored when TSIDs or Profile URLs are provided.
url	string	No	Single TrustedShops profile URL compatibility input.
market	string	No	Optional TrustedShops market parameter when supported by the Scrappa endpoint. Constraints: allowed values: DEU, GBR, AUT, CHE, NLD, ESP, ITA, FRA, BEL, POL, PRT.
page	integer	No	First TrustedShops reviews page to fetch. Constraints: minimum 1; maximum 100.
max_pages	integer	No	Number of review pages to fetch per TSID. Constraints: minimum 1; maximum 25.
size	integer	No	Reviews to request per page from Scrappa. Constraints: minimum 1; maximum 100.
include_raw_responses	boolean	No	Include full Scrappa page responses in the OUTPUT key-value-store record. Leave disabled for large batch runs.

Output example

The record below is synthetic. Names and links are examples, and private contact fields are omitted.

{
  "tsid": "TS-7281945",
  "shop_name": "Cedar & Pine Outfitters",
  "rating": 4.7,
  "review_title": "Helpful support and a quick response",
  "review_text": "Helpful staff answered my question clearly and followed up the same day.",
  "created_at": "2026-09-25T09:15:00Z",
  "criteria": {
    "delivery": 4.8,
    "product_quality": 4.6,
    "customer_service": 4.9
  },
  "verified": true
}

Pricing

Current live price: $0.25 per 1,000 results.

Each saved review counts as one result.

FAQ

Is it legal to collect public information?

This Actor is for information visible on the public source pages it reads. You are responsible for checking the source terms, privacy and copyright rules, and the laws that apply to your use.

How many records will a run return?

The result count depends on the input limits, pagination settings and what the source makes available. A small query or unavailable page can return fewer records, including none.

Can I call it through the API or connect it to other tools?

Yes. Send the same JSON input to POST https://api.apify.com/v2/acts/thescrappa~trustedshops-reviews-scraper/runs, then read the run’s default dataset. Make, Zapier and n8n can start runs and pass dataset rows to the next step; Google Sheets can receive rows through those workflows or a dataset export.

What happens when a request fails?

Check the run log for the source or input error, correct the input and retry after a temporary source issue. A run can contain rows saved before a later request failed.

Can Trusted Shops Reviews use a shop URL instead of an ID?

Yes. Submit a supported shop URL in url or urls, or use its Trusted Shops ID through tsid or tsids.

Related Scrappa Actors

• Google Maps Reviews Scraper
• Jameda Reviews Scraper
• Kununu Reviews Scraper
• Trusted Shops Search Scraper
• Trusted Shops Shop Profile Scraper