Apple App Store Reviews Scraper - iOS App Reviews & Ratings

What does Apple App Store Reviews Scraper do?

It returns App Store customer reviews and app details for any list of iPhone and iPad apps, in as many countries as you like, from Apple's own public endpoints: the customer reviews feed (RSS/JSON) and the iTunes Search and Lookup API. Paste app links, app ids, bundle ids or plain search terms; get one clean row per review and one row per app and country.

• 🍎 Official public sources only: no login, no private API tokens, no browser. The same feeds Apple publishes for developers and affiliates
• 🔗 Any input: https://apps.apple.com/us/app/instagram/id389801252, 389801252, id389801252, com.spotify.client, or a search term such as habit tracker (first match or the top N). The same app pasted twice is read once
• 🌍 Many countries in one run: Apple keeps reviews per country store; list us, gb, de, jp… and every row says which store it came from
• ⭐ Clean review rows: rating, title, text, version, date (ISO, UTC), author (public display name only), helpfulVotes, country, appName, reviewId. The same fields on every row, every run
• 🎯 Filters before charging: minimum/maximum stars, reviews since a date (2026-09-01 or 30 days), keywords (any of), excluded keywords, app versions. Filtered-out reviews are free
• ↕️ Sort: most recent, most helpful, lowest or highest rating first, oldest first
• 📱 App details: developer, price, average rating and rating count (all versions and current version), version, release notes, release dates, category, age rating, size, languages, minimum iOS, icon and screenshot URLs, App Store link
• 🆕 Only new reviews since the last run: for daily monitoring. Reviews already seen are not output and not charged
• 🧠 Optional AI insights per app: a short summary plus top complaints, praises, feature requests and bug reports, each with an approximate count and an example quote (checked against the reviews: exampleFound)
• 🧾 Honest about Apple's limit: Apple's feed serves at most 500 reviews per app and country (10 pages × 50). The Actor says so up front and in every run summary
• 💵 $0.10 per 1,000 reviews, $1 per 1,000 app details rows. No start fee

Where the data comes from, and Apple's limits

Data	Apple endpoint	Limit
Reviews	https://itunes.apple.com/{country}/rss/customerreviews/page={1-10}/id={appId}/sortby={mostrecent or mosthelpful}/json	10 pages of 50 = 500 most recent (or most helpful) reviews per app and country. Older reviews are not in the feed
App details, bundle id lookup	https://itunes.apple.com/lookup?id=…&country=… (up to 100 apps per call)	Apple asks for about 20 calls per minute (subject to change)
Search terms	https://itunes.apple.com/search?term=…&entity=software&country=…	same as above

What this means in practice:

• At most 500 reviews per app and country. This is the most common complaint about App Store review tools ("cannot get more than 200/450/500 reviews"). With 10 countries you can get up to 5,000 reviews of one app. For the full history of a big app you need Apple's own App Store Connect data (for your own apps) or a tool that uses Apple's private web API; this Actor deliberately does not.
• Apple's feed has hiccups: it often answers with an empty page for a page that does have reviews. The Actor asks again (with a fresh URL, a few at a time, up to 40 times by default) and reads each page it can get. In our test runs every page was read, with 2–35 requests per country for 2 pages; SUMMARY.perApp[].perCountry shows the pages read and requests made, and lists any page that stayed empty as pagesMissing.
• Lookups and searches are spaced about 3 seconds apart to follow Apple's rate guidance, so 100 search terms take about 5 minutes before reviews are read. App links and ids need no search.
• No link to a single review: Apple has no public page per review. Rows link to the app's reviews page (reviewsUrl).

Who is it for?

• App developers and product managers: read what users say about your app and competitors, per version and country
• ASO and app marketing teams: ratings, rating counts, versions and release notes across countries; monitor new reviews daily
• Customer support: a daily feed of new 1- and 2-star reviews that mention "crash", "login" or "refund"
• Market research: compare apps in a category (top N search results for a keyword)
• AI agents and analysts: sentiment, feature requests and bug reports from real reviews

How much does it cost?

Price per 1,000 events by Apify plan:

Event	Free	Starter	Scale	Business and higher
Review	$0.10	$0.10	$0.09	$0.08
App details row (one app in one country)	$1.00	$1.00	$0.90	$0.80
AI insights (optional, per app)	$20 ($0.02 each)	$20	$18	$16

No start fee. Not charged: reviews removed by your filters, duplicate reviews, reviews already seen with Only new reviews, apps or search terms that are not found, apps not available in a country, app/country pairs where Apple's feed is empty (apple_feed_empty rows), invalid input lines, and AI insights that fail or have fewer than 10 reviews to work with.

For comparison (checked September 2026, Apple App Store review Actors on the Apify Store, Free plan prices): thewolves/appstore-reviews-scraper and theagents/appstore-reviews charge $0.0001 per result ($0.10 per 1,000); automation-lab/apple-app-store-scraper charges $0.00115 per review, $0.00345 per app and $0.005 per run start; johnvc/apple-app-store-reviews-api charges $0.00144 per review plus $0.0175 per run; sourabhbgp/apple-app-store-scraper charges $0.002 per row. Tools that promise thousands of reviews per country use Apple's private web API rather than the public feed.

Control your cost

• What is charged: each review returned, each app details row, and each AI insight produced.
• Max reviews per app and country (up to 500, Apple's limit) and Max reviews for the whole run (default 10,000: at most $1 on the Free plan) cap the review charge.
• Filters are applied before charging, so "1–2 stars in the last 30 days" costs only for those reviews.
• Only new reviews makes daily schedules cheap: after the first run you pay only for reviews posted since the previous run.
• Reviews only mode skips the app details rows.
• At the start, the run logs its worst case (e.g. Plan: 1500 reviews × $0.0001 + 15 app details rows × $0.001 + 5 AI insights × $0.02 = at most $0.265) and warns when that is more than your maximum charge per run.
• When the maximum charge per run is reached, the run stops, keeps everything found so far, and says so. The SUMMARY record then has status: "LIMIT_REACHED" and notProcessed (up to 100 apps not processed).

Worked example (real run, 30 September 2026, Free plan prices): Instagram, WhatsApp, Spotify (bundle id), ChatGPT (search term) and Duolingo in the US, UK and German stores, 100 reviews per app and country, app details and AI insights on:

What	Count	Cost
Reviews	1,500	$0.15
App details rows	15	$0.015
AI insights	5	$0.10
Total		$0.265 (68 seconds)

The same run without AI insights costs $0.165; reviews only, $0.15.

Switching from another App Store reviews Actor

You can paste the input you already use. The field names of the two most-used App Store review Actors on the Apify Store are read as ours, and the log says how each one was read:

Their field	Read here as
appIds, startUrls (strings or { "url": ... }), urls, product_ids	apps
app_name, searchTerm	apps, as a search term
country (one code)	countries (with no country given, the countries in your App Store links are used)
maxItems	maxReviews (whole run)
max_reviews (0 = unlimited)	maxReviewsPerCountry (500 for unlimited)
sort / reviewSort (mostrecent, mosthelpful, mostcritical, mostfavorable)	sortBy (mostRecent, mostHelpful, lowestRating, highestRating)
until ("reviews newer than this date")	sinceDate

Our own fields win when both are given. customMapFunction is ignored (no custom code runs here; use the filters and the export formats instead), and country: "all" is not supported (list the countries you need). Every app is read in every country of the run.

Example: this input, written for another Actor, runs here unchanged:

{ "appIds": ["284882215", "408709785"], "startUrls": ["https://apps.apple.com/gb/app/instagram/id389801252"], "maxItems": 1000 }

How they compare (Free plan prices from the Apify Store API and each Actor's README, checked 2 October 2026):

	This Actor	thewolves/appstore-reviews-scraper	johnvc/apple-app-store-reviews-api
Price per 1,000 reviews	$0.10 (less on higher plans)	$0.10	$1.44 ($1.25 on paid plans)
Start fee per run	none	none	$0.0175
Free plan	full use (Apify's free monthly credit)	demo mode: 5 runs a month, 10 items per run (their README)	no limit stated
Reviews per app and country	up to 500 (Apple's public feed)	up to 500 (Apple's limit, per their README)	up to about 1,250 on iOS (their README)
Errors, filtered-out and duplicate reviews	not charged (free error rows)	not stated	not stated
Filters before charging (stars, date, keywords, app version)	yes	no	no (sort by most critical or favorable)
Input	links, ids, bundle ids, search terms; many countries per run	app ids or links; one country per run	app ids or one app name; one country per run; iOS and macOS apps
Only new reviews since the last run	yes	no	no
App details rows (rating, rating count, version, price…)	yes ($0.001 each, optional)	no	no (separate Actor)
AI summary of the reviews	optional ($0.02 per app)	no	no

If you need more than 500 recent reviews of one app in one country, johnvc/apple-app-store-reviews-api reads deeper; for everything else this Actor costs the same or less.

How to use it

1. Enter your apps, one per line: App Store links, app ids, bundle ids or search terms.
2. Enter the countries (two-letter codes; default us).
3. Choose What to return: app details + reviews, reviews only, or app details only.
4. Optional: set Max reviews per app and country, filters (stars, since, keywords, versions) and the sort order.
5. Optional: turn on AI insights and/or Only new reviews since the last run (then schedule the Actor daily).
6. Click Start. The Reviews, App details and AI insights tables are in the Output tab; export as CSV, Excel or JSON, or call the Actor from the API.

Input example

{
    "apps": [
        "https://apps.apple.com/us/app/instagram/id389801252",
        "310633997",
        "com.spotify.client",
        "ChatGPT",
        "https://apps.apple.com/us/app/duolingo-language-lessons/id570060128"
    ],
    "countries": ["us", "gb", "de"],
    "mode": "both",
    "maxReviewsPerCountry": 100,
    "aiInsights": true
}

Complaints only, last two weeks, most recent first:

{ "apps": ["389801252"], "countries": ["us"], "mode": "reviews", "maxRating": 2, "sinceDate": "14 days", "keywords": ["bug", "crash", "glitch"] }

(A real run of that input on Instagram read all 500 reviews Apple serves in the US store and returned the 9 that matched; the 491 others were free.)

Output example: review

Real row from the run above:

{
    "type": "review",
    "input": "com.spotify.client",
    "inputIndex": 2,
    "success": true,
    "reviewId": "14603311144",
    "appId": "324684580",
    "appName": "Spotify: Music and Podcasts",
    "country": "us",
    "rating": 1,
    "title": "Hate the update",
    "text": "Hate it thanks.",
    "version": "9.1.86",
    "author": "Poleryeno",
    "date": "2026-09-28T13:07:21.000Z",
    "helpfulVotes": 0,
    "totalVotes": 0,
    "reviewsUrl": "https://apps.apple.com/us/app/id324684580?see-all=reviews",
    "charged": true,
    "scrapedAt": "2026-09-30T06:04:24.099Z"
}

With Only new reviews, rows also have changeType: "new".

Output example: app details

Real row (lists and long texts shortened):

{
    "type": "app",
    "input": "com.spotify.client",
    "success": true,
    "matchedBy": "bundle",
    "appId": "324684580",
    "bundleId": "com.spotify.client",
    "appName": "Spotify: Music and Podcasts",
    "developer": "Spotify",
    "developerUrl": "https://apps.apple.com/us/developer/spotify/id324684583",
    "sellerWebsite": "https://www.spotify.com/",
    "country": "us",
    "price": 0,
    "currency": "USD",
    "formattedPrice": "Free",
    "averageRating": 4.773,
    "ratingCount": 42342256,
    "averageRatingCurrentVersion": 4.773,
    "ratingCountCurrentVersion": 42342256,
    "version": "9.1.86",
    "currentVersionReleaseDate": "2026-09-23T17:49:27Z",
    "releaseNotes": "We’re always making changes and improvements to Spotify. To make sure you don’t miss a thing, just keep your Updates turned on.",
    "releaseDate": "2011-07-14T11:22:37Z",
    "description": "With the Spotify app, you can explore an extensive library of music and podcasts for free. …",
    "primaryGenre": "Music",
    "genres": ["Music", "Entertainment"],
    "contentRating": "12+",
    "minimumOsVersion": "16.1",
    "fileSizeMB": 296.9,
    "languages": ["AF", "AM", "…"],
    "iconUrl": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/…/512x512bb.jpg",
    "screenshotUrls": ["https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/…/392x696bb.png", "…"],
    "appUrl": "https://apps.apple.com/us/app/spotify-music-and-podcasts/id324684580",
    "reviewsUrl": "https://apps.apple.com/us/app/id324684580?see-all=reviews",
    "charged": true
}

Search-term rows also have searchTerm and searchRank. Other fields: developerId, seller, advisories, fileSizeBytes, supportedDevicesCount, features, isGameCenterEnabled, ipadScreenshotUrls.

Output example: AI insights

Real row for Spotify (300 reviews in the run; the AI reads up to about 30,000 characters, here 159 reviews with every star rating represented). Lists shortened:

{
    "type": "insights",
    "appName": "Spotify: Music and Podcasts",
    "countries": ["us", "gb", "de"],
    "reviewsInRun": 300,
    "reviewsAnalyzed": 159,
    "ratingsAnalyzed": { "1": 44, "2": 16, "3": 31, "4": 24, "5": 44 },
    "averageRatingInRun": 3.9,
    "overallSentiment": "negative",
    "summary": "Users are frustrated with excessive ads, premium ad issues, and price increases. They also report app freezing, post-update functionality issues, and podcast functionality problems. Despite these issues, many praise the music library, content variety, offline access, and user experience.",
    "complaints": [
        { "topic": "Excessive Advertising", "approxMentions": 15, "example": "Too many ads. When you don’t have premium, you basically cannot use the app.", "exampleFound": true },
        { "topic": "Premium Ad Issues", "approxMentions": 10, "example": "Premium = No adds, not a little less but more intrusive adds.", "exampleFound": true }
    ],
    "praises": [{ "topic": "Offline Access", "approxMentions": 6, "example": "Always there. Thanks Spotify for keeping the music going offline out in the back woods!", "exampleFound": true }],
    "featureRequests": [{ "topic": "Playlist Management Improvements", "approxMentions": 5, "example": "Allow us to add to a playlist by hold the plus instead of it going straight to liked music", "exampleFound": true }],
    "bugReports": [{ "topic": "App Freezing/Freezing Issues", "approxMentions": 5, "example": "The app freezes when I go between APP on my iPad.", "exampleFound": true }],
    "charged": true
}

approxMentions is the AI's estimate, not an exact count. exampleFound is true when the quote appears word for word in one of the reviews; false means the AI paraphrased it (about a third of the quotes in our test run). Use Insights language for a summary in another language. The summary is written by an open model on Cloudflare Workers AI (Qwen3 30B, with Llama 4 Scout as a second try when the first answer is not usable); an insight that still fails is returned as a free error row.

Errors (not charged)

Every input that cannot be used gets a row with success: false, an errorType and an error ending in "(not charged)":

{ "type": "input", "input": "https://play.google.com/store/apps/details?id=x", "field": "apps", "success": false, "errorType": "invalid_input", "error": "\"https://play.google.com/store/apps/details?id=x\": play.google.com is not an App Store link (apps.apple.com/.../id123) (not charged)", "charged": false }

errorType is invalid_input (a line or country code that cannot be used), not_found (no such app or bundle id, a search with no results, or an app not available in a country), blocked (Apple kept refusing requests), network/timeout, apple_feed_empty (Apple's reviews feed answered but had no review at all for that app and country, even after retries; the row has ratingCountInStore from the App Store so you can tell "no written reviews" from a feed problem), or no_text (AI insights skipped: fewer than 10 reviews).

The SUMMARY record (key-value store) has status (SUCCESS, PARTIAL_RESULTS, FAILED, NO_RESULTS, LIMIT_REACHED), totals (reviewsOutput, detailsOutput, insightsOutput, reviewsFilteredOut, duplicatesSkipped), feed (requests, rate-limited answers, pause time) and perApp[].perCountry (pages read, reviews fetched, matched and returned, a note such as "no new reviews since the last run").

Integrations

• Schedules: run daily with Only new reviews for a new-reviews feed; add a 1–2 star filter for a complaints alert.
• API and webhooks: start runs and read the dataset from any language; use a webhook to get notified when a run finishes.
• Exports: CSV, Excel, JSON, XML and HTML from the dataset.
• Apify integrations: send results to Google Sheets, Slack, Zapier, Make, n8n and others from the Integrations tab.

Use with AI agents (MCP)

Connect Apify's MCP server (https://mcp.apify.com?tools=tidytools/apple-app-store-reviews) to Claude, Cursor or any MCP client, then ask e.g. "What do UK users complain about in the latest Duolingo reviews? Show the top issues with examples."

{ "apps": ["570060128"], "countries": ["gb"], "mode": "reviews", "maxReviewsPerCountry": 200, "maxRating": 3, "aiInsights": true }

Failed items are not charged and carry an errorType.

Tips and limitations

• 500 reviews per app and country is Apple's limit for the public feed (see above). Add countries to get more reviews of the same app.
• Apple's feed can lag behind the App Store page. In late September 2026 the newest review in the feed was 1 to 2.5 days old for every app we checked. When the newest review read in a run is more than 48 hours old, the run says so (SUMMARY.feedLagWarning, newestReviewInFeed); with Only new reviews the late reviews simply appear in a later run. SUMMARY.perCountry gives the same per country: newestReviewInFeed, feedLagHours (age of the newest review over all apps of the run), feedLagWarning (over 48 hours), and how many apps had reviews or an empty feed. A quiet app with few reviews makes the lag look bigger than it is, so compare countries with apps that get reviews every day.
• Search terms are searched in the first country of your list; use Search results per term for the top N. App links and ids are more precise.
• Bundle ids: a dotted token like com.spotify.client or notion.id is looked up as a bundle id first and searched as a term if no app has it.
• Country matters: an app's name, price, rating and reviews differ per store; an app that is not sold in a country gets a free not_found row for that country.
• Sorting by rating or oldest reads all 500 recent reviews first (a few seconds more); newest-first and most-helpful stop as soon as they have enough.
• Dates are converted to UTC. Reviews have no language field; the text is in the reviewer's language.
• Only new reviews remembers review ids per app and country for each monitor name. Use a different monitor name for a different app list.
• If a run reports many rate-limited requests (SUMMARY.feed.rateLimited), lower Feed requests in parallel in Advanced settings.

Terms and responsible use

• The Actor uses only Apple's public endpoints listed above, with no login. Apple's Search API documentation (checked September 2026) says the API is limited to approximately 20 calls per minute; the Actor spaces its lookups and searches accordingly and backs off when Apple answers "rate limited".
• Apple's terms for promotional content from these APIs (app icons, screenshots and other artwork) allow using it to promote the store content, next to a link or badge to the App Store; Apple may ask for it to be removed. Keep that in mind before republishing icons or screenshots.
• Reviews are written by App Store users. Only the reviewer's public display name is returned (no profile link or id). Use reviews for analysis, research and product work; if you quote them publicly, attribute them to the App Store and do not present them as your own content.

FAQ

Why do I get at most 500 reviews per country? Apple's public reviews feed serves only the 500 most recent (or most helpful) reviews per app and country. The Actor does not use Apple's private web API.

Why did I get fewer reviews than I asked for? Check your filters (SUMMARY.reviewsFilteredOut), Max reviews, and SUMMARY.perApp[].perCountry: small apps have few written reviews in some countries, and a page that stayed empty after all retries is listed in pagesMissing.

Is the average rating the same as the reviews? No. averageRating and ratingCount count all star ratings, most of which have no written review; the reviews feed contains written reviews only.

Does it support Google Play? No, only the Apple App Store.

Can I run it on a schedule? Yes. Turn on Only new reviews since the last run, set a monitor name, and create a daily schedule in Apify Console.

Found this useful? A short review on the Store helps other users find it.