Get accurate data for your customer service AI agents
Your users expect their AI customer support agents to work out of the box. When they don't, they blame you. Website Content Crawler extracts the right data from messy websites and delivers it in a clean format ready for AI and RAG.
Why ingesting customer content is so hard
Your AI agent’s success depends on customer websites that weren’t designed for machines. Building a reliable pipeline from site to structured content can become a constant drag on your team.
Poor data
Incomplete knowledge leads to bad responses and lost trust in your product
Dynamic sites
Key content can be hidden behind JavaScript or interactions
Anti-bot measures
Block access before data is even loaded
Developing in-house
Building scraping expertise takes time your team doesn’t have
Scraper upkeep
Maintenance drains resources from core product work
Constant debugging
Mundane but time-consuming fixes lead to engineer burnout
Turn customer websites into accurate AI answers
Extract clean, structured data from any website. You get fewer hallucinations, accurate answers, and faster query resolution. Setup is fast, with an API that fits into your existing pipeline.
Handles dynamic content
Interacts with JavaScript-rendered pages like a real user
Bypasses anti-scraping measures
Uses browser fingerprinting and proxies with no manual intervention needed
Filters out fluff
Automatically ignores navigation, header, footers, ads, modals, and cookies warnings
Run instantly via API
Low engineering overhead to get up and running today
Apify platform scales with your load
99.95% uptime and automatically scales as you need it
You focus on core product features
Your engineers don't get distracted from what they were hired for
INTEGRATE WITH YOUR AI STACK AND TOOLCHAIN
Scale customers, not scraper complexity
Faster time-to-value for new users
Launch scrapers for new websites in hours, not weeks.
Usage-based scalable pricing
Pay only for the data you extract, with no hidden costs.
Human support
Get help from support, engineers, and product advocates when you need it.
To expand Fin’s knowledge beyond Intercom-hosted articles, Intercom needed a reliable way to pull in public-facing content from their customers’ websites.
Building their own web crawler would have slowed their roadmap, so they looked for an API-based solution that could handle scale and edge cases.
After testing multiple options, they chose Apify for its flexibility, reliability, and speed to production.
“Apify has been an awesome launch partner. Their technology and team helped us extend Fin with external knowledge from customers’ websites, and bring our new AI-powered chatbot to the market faster.”
Brian McDonnell
Engineering Manager
How Fin has transformed Intercom's customer support product
86%customer support queries resolved
17+ Mqueries resolved since launch
51%resolution rate out of the boxAcai Travel needed a reliable way to collect real-time data from multiple airline websites to power their AI-driven travel tools.
Building their own scraper would have slowed development, so they looked for a scalable, ready-made solution.
They chose Apify for its flexibility and consistent performance, which helped them deliver accurate data to travel agents quickly and efficiently.
“At one point, we were onboarding 10 airlines a week. That couldn't have happened without Apify.”
Pavel Pratyush
Head of Engineering
How WCC helps Acai manage their travel support business
2ximproved agent efficiency
10xfaster onboarding for new hires60%shorter average handling time