Ingest customer websites in minutes, not months
Apify turns dynamic, locked-down, JavaScript-rendered customer sites into clean, RAG-ready content for your AI support agents and chatbots.
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To expand Fin’s knowledge, Intercom needed a reliable way to ingest content from customer websites.
Building their own web crawler would have slowed time to market. They needed an API-based solution that could scale. They chose Apify.
Apify gives us rapid access to our customers’ public content. Our Fin AI Agent can be live and fully trained on customer content in under 15 minutes.
Gearoid Miggan
Engineering Manager for Knowledge at Intercom
Fin has transformed Intercom's customer support product
73%
customer support queries resolved
24+ M
queries resolved since launch
59%
resolution rate out of the box
Customer sites break most support AI
Your AI agent’s success depends on customer websites that weren’t designed for machines.
Poor data
Incomplete knowledge leads to bad responses and lost trust in your product
Dynamic sites
Key content can be hidden behind JavaScript or interactions
Anti-bot measures
Block access before data is even loaded
Developing in-house
Building this in-house takes time your team doesn't have
Scraper upkeep
Upkeep and constant debugging drain resources from your core product
LangChain
Run LangChain Actors and load results into Vector DBs, ChatGPT, and LLMs.
LlamaIndex
Use LlamaIndex with Apify loaders to connect external data sources for RAG.
Pinecone
Push selected fields from your Apify Actor directly into any Pinecone index.
Haystack
Extract and process data with Haystack using Apify Actors and QA tools.
Connect agents with Apify tools through MCP
Apify's MCP Server lets agents find, run, and fetch data from the right tool automatically. Agents can operate independently - collecting live data, reacting to real-world changes, and completing tasks without manual prompts.
Turn customer websites into accurate AI answers
Get clean, structured data from any website. Fewer hallucinations, accurate answers, and faster query resolution.
Handles dynamic content
Interacts with JavaScript-rendered pages like a real user
Bypasses anti-scraping measures
Uses browser fingerprinting and proxies with no manual intervention needed
Filters out fluff
Automatically ignores navigation, headers, footers, ads, modals, and cookies warnings
Run instantly via API
Low engineering overhead to get up and running today
The Apify platform scales with your load
99.95% uptime and automatically scales as you need it
You focus on core product features
Your engineers don't get distracted from what they were hired for
Acai Travel needed to collect real-time data from different airline websites to power their AI-driven travel tools.
Building their own scraper would have taken months, so they looked for a scalable, ready-made solution. They chose Apify.
Each airline website has different structures, JavaScript dependencies, and bot protection mechanisms. We're now able to onboard 10 airlines a week. That couldn't have happened without Apify.
Pavel Pratyush
Head of Engineering
Apify's impact on Acai's travel support business
2x
improved agent efficiency
10x
faster onboarding for new hires
60%
shorter average handling time