Reputation Management Scraper - 6 Review Sites, 1 API

Business Reviews Suite  •  12 Actors, one codebase, one review billed once
Business Reviews Aggregator 6 Review Sites, One API	All in One Reviews Scraper Every Review Site at Once	Review Monitoring & Alerts Only New Reviews, Daily
Brand Reviews Scraper API Every Review of Your Brand	Business Rating Scraper Star Ratings From 6 Sites	Consumer Reviews Scraper Complaints, Ratings, Replies
Local Business Reviews Scraper Restaurants & Hotels	Online Reviews Scraper API Any Brand, 6 Review Sites	Ecommerce Reviews Scraper Online Store Reviews API
Multi Source Reviews Scraper 6 Review Sites, One Run	Reputation Management Scraper ➤ You are here	TripAdvisor Restaurant Reviews Scraper Full History

More from this account: YouTube Transcript Suite · Website Contact & Email Suite · Career Site & ATS Jobs Suite · Google News Suite · Keyword Research Suite · Shopify Store Intelligence Suite · eBay Data Suite · Amazon Reviews Suite · Reddit · Meta Ad Library · Vinted · Trustpilot Review Intelligence Suite · App Store & Google Play Reviews Suite · Etsy Research Suite · YouTube Comments Intelligence Suite · Telegram Channel Intelligence Suite · Google Trends Suite · Amazon Product Data Suite · Polymarket Order Book · Nordic Marketplaces Suite · Google Sheets Suite · TikTok Suite · Snapchat Suite · LinkedIn Public Data Suite · Instagram Suite · Contact Validation Suite · Google Maps Suite · X / Twitter

The Business Reviews suite — 12 Actors, one engine

Every review of a business, from six review sites, in one run and one schema. TripAdvisor, Trustpilot, Sitejabber, ResellerRatings, ConsumerAffairs and PissedConsumer — agency-shaped: scores plus reviews for a client list.

No run-start fee, and failures are free. Error rows and the coverage report cost nothing, a re-run with onlyNewSinceLastRun on (the default) never bills a review it already delivered to the same feed on this listing, and a page that could not be read or a business a site does not carry is never billed. A re-run with nothing new is cheap, not free: each business found on a site still bills its profile while profiles are on, and a business whose page was read and lists reviews but billed nothing else is billed once per site as a business checked ($0.015 on Gold; a business page that lists no reviews is free).

⭐ Why this one

Every other review scraper on the Store reads one site. Merging six of them yourself means six Actors, six output shapes, six sets of date formats and star scales, and no way to tell whether any of them returned everything.

This returns one schema across all six, with a star rating always rescaled to 1–5, dates as real ISO timestamps, and — the part nobody else ships — a per-source coverage row that says whether you got everything or hit a limit, with the site's own total review count beside what was actually read.

🎯 Use cases

• Reputation monitoring — watch every site a client is reviewed on and get alerted the morning a one-star review appears.
• Competitive research — pull a rival's full review history and read what their customers complain about, in bulk.
• Due diligence — check a supplier's real standing across independent sites before signing.
• Product and CX analytics — feed thousands of verbatim reviews into a sentiment or topic model with no per-site cleanup.

🚀 Recipes

Basic: everything about one brand

Type the domain and let it fan out across Trustpilot, Sitejabber and PissedConsumer. No URLs to find.

{ "targets": ["nike.com"], "maxReviewsPerBusiness": 30 }

A local venue: restaurant, hotel or attraction

Paste the TripAdvisor page URL straight from your address bar. It pages past the first 15 reviews.

{
  "targets": ["https://www.tripadvisor.com/Restaurant_Review-g60713-d446798-Reviews-Eagle_Cafe-San_Francisco_California.html"],
  "maxReviewsPerBusiness": 200
}

Complaints only

One and two-star reviews across TripAdvisor, Trustpilot, Sitejabber, ResellerRatings, ConsumerAffairs and PissedConsumer. Filtered reviews are never charged.

{
  "targets": ["nike.com"],
  "maxRating": 2
}

Daily watch: only what is new

Put this on a schedule. Reviews delivered by a previous run are skipped and never charged again.

{
  "targets": ["nike.com", "adidas.com"],
  "onlyNewSinceLastRun": true,
  "stateName": "daily-watch",
  "maxCostUsd": 2
}

Ratings only, for tracking a score over time

One row per site with the aggregate rating and total review count wherever the site publishes them, and no review rows at all — set the per-business depth to 0 and each business found bills its profile, never a review. A page that lists reviews but shows no rating, count or name has no profile to bill, so where this listing's pricing lists a business check it bills one business checked instead.

{ "targets": ["nike.com"], "maxReviewsPerBusiness": 0, "includeBusinessProfiles": true }

📚 Sources and measured coverage

Rivals claim coverage. This publishes it, and every run repeats it per business in a free coverage row.

Site	What it covers	How deep	Measured field fill	Reviews sampled
TripAdvisor	Restaurants, hotels, attractions	Full history — paged past the first 15	100% text · 100% rating · 100% reviewer · 100% permalink · 91% date	163
Trustpilot	Companies, by domain	Full history	100% on text, rating, date, reviewer, headline, permalink and language	661
Sitejabber	Online businesses, by domain	Full history	100% on text, rating, date, reviewer, headline and permalink	686
ResellerRatings	Retailers	First 15 reviews only — measured, and reported in every run	100% text · 100% rating · 100% date · 100% reviewer · 93% headline	30
ConsumerAffairs	Brands and services	Full history	100% text · 100% rating · 100% date · 100% reviewer · 100% home city	125
PissedConsumer	Brands, complaint-led	Full history	100% text · 100% date · 100% permalink · 87% home city · 65% rating · 55% reviewer	342

Those percentages are pooled from 2,007 real review rows returned by this Actor on the Apify platform on 2026-08-27 — not from one sample page. Each one is also a floor asserted in the test suite, so a site that changes its markup fails a test here before it reaches you.

Owner replies: the ownerReply field is on every row, and measured 0% across 2,007 reviews — none of the six sites published a business reply on the pages sampled. It fills when one appears; it is not claimed as coverage.

Not covered, and why — Yelp and Google reviews are deliberately absent. Both were tested and neither can be delivered at a quality worth charging for, so neither is promised. Naming what a tool does not do is cheaper than a refund.

How to scrape TripAdvisor reviews

The only one of the six that covers physical venues. Reviewer home city present on 64% of reviews; the date is the month of the visit, which TripAdvisor omits on 9% of cards.

What comes back: rating, title, text, reviewer, home city, contributions, date of visit, trip type, permalink.

How to point at it: paste the TripAdvisor page URL for the business straight from your browser's address bar.

How to scrape Trustpilot reviews

The most complete of the six, and the only one that states the language on every review — TripAdvisor states it on 9%, the rest not at all. Reachable from a bare domain, so no URL to find.

What comes back: rating, headline, text, reviewer, exact timestamp, language, permalink.

How to point at it: type the company's domain — nike.com — and Trustpilot is resolved for you.

How to scrape Sitejabber reviews

Reachable from a bare domain. 20 reviews per page, and no reviewer location is published.

What comes back: rating, headline, text, reviewer, date, permalink.

How to point at it: type the company's domain — nike.com — and Sitejabber is resolved for you.

How to scrape ResellerRatings reviews

The site publishes 15 reviews per store page and serves the rest another way. Runs say so outright — the coverage row reads source-serves-one-page and prints how many reviews the site actually holds, instead of implying you got them all.

What comes back: rating, headline, text, reviewer, exact timestamp, permalink.

How to point at it: paste the ResellerRatings page URL for the business straight from your browser's address bar.

How to scrape ConsumerAffairs reviews

The richest reviewer detail of the six — every single review carries a home city, and most carry topic tags such as "Customer Service" or "Staff".

What comes back: rating, text, reviewer, home city, date, topic tags, permalink.

How to point at it: paste the ConsumerAffairs page URL for the business straight from your browser's address bar.

How to scrape PissedConsumer reviews

The site accepts complaints filed without a star rating and without a name. Those come back with rating and authorName set to null rather than an invented value — which is why the numbers here are honest rather than round.

What comes back: headline, text, reviewer, home city, exact timestamp, permalink, rating where given.

How to point at it: type the company's domain — nike.com — and PissedConsumer is resolved for you.

📥 Input

Field	What it does
targets	A domain (nike.com) or a review page URL. A domain resolves Trustpilot, Sitejabber and PissedConsumer for you; a URL goes to whichever site owns it.
sources	Narrow to specific sites. Empty means all 6.
maxReviewsPerBusiness	How deep to read on each site, per business.
maxReviewsTotal	A ceiling on billable rows for the whole run.
includeBusinessProfiles	One row per business per site: its name, plus aggregate rating, total review count, address and category wherever the site publishes them.
onlyNewSinceLastRun	Skip and never re-charge reviews a previous run of the same feed on this listing already delivered.
stateName	Name a feed so two schedules track separately.
minRating / maxRating	Keep only a rating band. Filtered reviews are free.
newerThan	Keep only reviews published on or after a date.
maxCostUsd	Hard spend ceiling for the run.

No proxy settings. Unblocking is handled and priced in. You never configure infrastructure.

📤 Output

Four row types, one dataset. Only review and business rows are charged as rows. Where the pricing lists a business checked, that is charged per business and site and adds no row of its own — see Pricing.

Row	What it is
review	One review: source, business, rating (1–5), title, text, language, ISO date, reviewer with profile link, home city and lifetime review count, helpful votes, the owner's reply where the site publishes one, and for travel reviews the date of visit and trip type.
business	One business as one site sees it: name and page URL, plus aggregate rating, total review count, address and category wherever the site publishes them.
coverage	Free. Per business per site: reviews read, how many were new, how many the site holds in total, whether the walk reached the end, and if not, exactly what stopped it.
error	Free. Anything that could not be read, with a stable machine-readable reason. Nothing you typed is ever dropped in silence.

💰 Pricing

Pay per review. Failures are free and there is no run-start fee.

Event	FREE	BRONZE	SILVER	GOLD	PLATINUM	DIAMOND
review	$10.00	$8.30	$6.30	$5.00	$5.00	$5.00
business profile	$30.00	$25.00	$19.00	$15.00	$15.00	$15.00
business page checked, nothing new billed	$30.00	$25.00	$19.00	$15.00	$15.00	$15.00

Prices are per 1,000. Your tier is your Apify plan.

On the Gold plan, 1,000 reviews cost $5.00 and 1,000 business profiles $15.00. With onlyNewSinceLastRun on, a scheduled re-run of the same feed never charges twice for a review you already have — delivered reviews are skipped, not re-billed. What a re-run with nothing new does bill, per business and per site it reads:

• one business profile ($0.015 on Gold; $0.03 Free, $0.025 Bronze, $0.019 Silver) while Include business profiles is on, or otherwise one business checked ($0.015 on Gold; $0.03 Free, $0.025 Bronze, $0.019 Silver). Turning profiles off does not make it free.

A page that could not be read, and a business the site does not carry, are never billed.

Free vs paid Apify plan: this Actor runs on the free plan. The free plan's $5 monthly credit buys about 500 reviews at the Free-tier price, fewer with business profiles on (the default); beyond that you need a paid plan, as with every Store Actor.

⏰ Run it on a schedule

This is what the Actor is built for. Set a daily cron (0 7 * * *), leave onlyNewSinceLastRun on, and each morning you get the reviews that appeared overnight and nothing else.

Because already-delivered reviews are never charged again, a busy day bills the new arrivals and a quiet day bills only the per-business charges listed under Pricing — never the same reviews twice. That is what makes a daily watch rational instead of a bill you cancel after a week.

Add maxRating: 2 and the schedule becomes a negative-review alarm.

❓ FAQ

How do I scrape all reviews for a business from multiple review sites at once?

Put the company's domain in targets and run it — Trustpilot, Sitejabber and PissedConsumer are resolved from the domain automatically. For TripAdvisor, ResellerRatings and ConsumerAffairs, paste the page URL. Everything comes back in one dataset with one schema.

Do I need a proxy or an account on any of these sites?

No. Everything is handled for you and priced into the per-review fee. There is no proxy field to configure and no login anywhere.

How do I export reviews to CSV, Excel or JSON?

Every run's dataset exports to CSV, Excel, JSON, XML or HTML from the Storage tab, or through the Apify API. The dataset ships with three ready-made views: Reviews, Business profiles and the Coverage report.

Can I get only the negative reviews?

Yes — set maxRating to 2. Filtering happens before billing, so the reviews you filtered out are not charged.

How do I know whether I got every review?

Read the free coverage row. It reports how many reviews were read, how many the site says exist in total, whether the walk reached the end, and if not, what stopped it — your own cap, or a limit the site itself imposes.

Does a re-run charge me again for reviews I already have?

No, while onlyNewSinceLastRun is on (the default): reviews delivered by a previous run of the same feed on this listing are skipped and never charged a second time. Each listing remembers its own feeds, so a different stateName, or the same targets on another listing of this suite, bills those reviews again.

What happens if a business is not on one of the sites?

You get a free row saying so: an error row with reason not-found when the site has no such page, a coverage row ending not-on-site when it serves an empty page, or a coverage row ending no-reviews when the business is listed but has no reviews there. No charge, and the other sites still return normally. With onlyNewSinceLastRun on, the feed then stops paying to ask again: a page the site says does not exist is rechecked after 14 days, an empty page after 7, and in between the coverage row reads not-found-recently.

Why are Yelp and Google reviews not included?

Both were tested and neither could be delivered at a standard worth charging for, so neither is promised. The six sites this engine reads are the ones that were verified to work.

Is this affiliated with any of these review sites?

No. This is an independent tool and is not affiliated with, endorsed by or sponsored by TripAdvisor, Trustpilot, Sitejabber, ResellerRatings, ConsumerAffairs and PissedConsumer. It reads only publicly available pages.

🛟 Support

Something not working, or a site you want added? Open an issue on the Issues tab — it is read and answered. If the Actor does what you needed, a rating on the listing helps more than you would think.

Looking for the full aggregator? → Business Reviews Aggregator

Use it from n8n, MCP, the API or a schedule

Built to be called by a workflow, not only from the Store form. The Actor is vonsensey/reputation-management-scraper-api; every snippet below sends {}, which runs the defaults shown on the form — replace it with your own input.

n8n

Install the Apify community node (@apify/n8n-nodes-apify under Settings → Community Nodes, or search "Apify" on n8n Cloud). Add Apify → Run Actor with Actor vonsensey/reputation-management-scraper-api and your input JSON, then Apify → Get Dataset Items on the run's defaultDatasetId and pipe the rows anywhere. For scheduled runs, the On new Apify Event trigger fires when a run of this Actor finishes.

MCP (Claude, Cursor, VS Code, any MCP client)

{
  "mcpServers": {
    "apify": {
      "url": "https://mcp.apify.com?tools=vonsensey/reputation-management-scraper-api",
      "headers": {
        "Authorization": "Bearer <YOUR_APIFY_TOKEN>"
      }
    }
  }
}

Your agent then calls vonsensey/reputation-management-scraper-api as a tool with the same input the form takes and reads the dataset back.

REST API (one call, rows in the response)

curl -X POST "https://api.apify.com/v2/acts/vonsensey~reputation-management-scraper-api/run-sync-get-dataset-items?token=$APIFY_TOKEN" \
  -H "Content-Type: application/json" -d '{}'

Python

from apify_client import ApifyClient
client = ApifyClient("<YOUR_APIFY_TOKEN>")
run = client.actor("vonsensey/reputation-management-scraper-api").call(run_input={})
for row in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(row)

JavaScript

import { ApifyClient } from 'apify-client';
const client = new ApifyClient({ token: process.env.APIFY_TOKEN });
const run = await client.actor('vonsensey/reputation-management-scraper-api').call({});
const { items } = await client.dataset(run.defaultDatasetId).listItems();

Make, Zapier, LangChain, CrewAI

The Apify app in Make and Zapier has a Run an Actor module: pick vonsensey/reputation-management-scraper-api. In LangChain and CrewAI the Apify tool wrappers take the same Actor id. A daily schedule needs nothing but the Console: Schedules → Create → this Actor → cron, and the dataset fills on its own.

Run it without configuring anything — Build an online reputation feed, a ready-made example you can start as-is or copy.

Use cases

• Watch every site at once. One domain in, and the reviews come back from six review sites in one schema — with a per-source coverage row saying whether you got everything or hit a limit.
• Catch a one-star review the morning it lands. A daily schedule returns only what is new; already-delivered reviews are never charged again, so a quiet day bills only the per-business charges listed under Pricing, never the same reviews twice.
• Read a competitor's whole review history. Full pagination, not the first page, with the site's own total review count beside what was actually read.
• Feed reviews to a model without a cleaning pass. Ratings rescaled to 1-5, dates as real ISO timestamps, and a field the site does not publish comes back null rather than invented.

Run it on a schedule

A one-off pull answers a question; a schedule answers it every day without you. Open Schedules in the Apify Console, point a cron at this Actor, and the dataset keeps filling on its own — no server, no cron box, no babysitting. Everything here is built to be re-run: you are billed per review delivered, and a scheduled run that finds nothing new bills only the per-business charges listed under Pricing, never the same reviews twice.

FAQ

Which review sites does this cover?

TripAdvisor (restaurants, hotels and attractions), Trustpilot, Sitejabber, ResellerRatings, ConsumerAffairs and PissedConsumer. Every one of them was verified returning real, parseable reviews on the Apify platform before the listing was written, and the measured field fill rate for each is published in the README.

Why are Yelp and Google reviews not included?

Both were tested and neither could be delivered at a standard worth charging for, so neither is promised. Naming what a tool does not do is cheaper than a refund, and the six sites that are included are the ones that were verified to work.

Do I need a proxy or an account on any of these sites?

No. Unblocking is handled and priced into the per-review fee. There is no proxy field to configure anywhere in the suite and no login on any site.

Does a scheduled re-run charge me again for reviews I already have?

No, while onlyNewSinceLastRun is on (the default): reviews a previous run of the same feed on this listing delivered are skipped and never charged a second time (a review is remembered for 120 days after a run last saw it), which is what makes a daily watch rational rather than a bill you cancel.

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Something wrong, or a field you need that is missing? Open an issue on the Issues tab — it is read and it gets fixed. If this saved you time, a rating on the Store page helps the next person find it.