Trustpilot Company Reviews Scraper

Scrape any company's Trustpilot reviews and profile in one run. One result = one review (plus one company profile record).

Why use this actor

• No account, no login, and no API key required
• Full review text — not just the star rating
• Company profile too: trust score, star rating, total review count, categories, and contact info
• Every review includes the author, date, company reply, language and country
• Walks through as many review pages as you want, with automatic retries
• Stable JSON output suitable for pipelines, reputation monitoring, or analytics

How it works

1. Paste one or more Trustpilot company links (or just the company domain, e.g. www.amazon.com).
2. The actor reads the company's profile and then pages through its reviews.
3. Results stream into your dataset, ready to download as JSON, CSV, or Excel.

You don't manage scrapers, browsers, or retries — the actor handles all of that.

Trustpilot occasionally shows a "Verifying Connection" check to unfamiliar visitors. Running with a residential proxy (the default) avoids it. If you ever hit it, you can paste a one-time token from your own browser into the optional verification token field — see the field description.

Input

{
  "companyUrls": [
    "https://www.trustpilot.com/review/www.amazon.com"
  ],
  "maxReviews": 200,
  "maxPages": 20,
  "includeCompanyProfile": true,
  "concurrency": 2,
  "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": ["RESIDENTIAL"] }
}

Field	Type	Description
companyUrls	array	Trustpilot review URLs, or bare company domains (www.amazon.com).
maxReviews	integer	Cap reviews per company. 0 = no cap. Default 200.
maxPages	integer	Page cap per company (20 reviews/page). Default 20.
includeCompanyProfile	boolean	Also output a company profile record. Default true.
awsWafToken	string	Optional one-time token, only if you hit the verification page.
concurrency	integer	How many companies to process in parallel. Default 2.
proxyConfiguration	object	Proxy settings. A residential pool (e.g. US) is recommended.

Output

Company profile record (recordType: "COMPANY"):

{
  "_input": "https://www.trustpilot.com/review/www.amazon.com",
  "_source": "S1-nextdata",
  "_scrapedAt": "2026-06-11T10:20:00Z",
  "recordType": "COMPANY",
  "displayName": "Amazon",
  "identifyingName": "www.amazon.com",
  "trustScore": 1.7,
  "stars": 1.5,
  "numberOfReviews": 46527,
  "websiteUrl": "https://www.amazon.com",
  "categories": [ { "categoryId": "electronics_technology", "displayName": "Electronics & Technology" } ],
  "isClaimed": false
}

Review record (recordType: "REVIEW"):

{
  "_input": "https://www.trustpilot.com/review/www.amazon.com",
  "_source": "S1-nextdata",
  "_scrapedAt": "2026-06-11T10:20:01Z",
  "recordType": "REVIEW",
  "page": 1,
  "id": "6a2a4daaa84d16150a0430c0",
  "rating": 1,
  "title": "Amazon keeps selling defective products",
  "text": "I just received a defective product, and amazon expects me to spend my time and money to return it ... (truncated)",
  "likes": 0,
  "language": "en",
  "dates": { "experiencedDate": "2026-06-11T00:00:00.000Z", "publishedDate": "2026-06-11T07:55:10.000Z" },
  "consumer": { "displayName": "Mischelle Wilson-Brady", "countryCode": "US", "numberOfReviews": 1 },
  "reply": null,
  "location": null
}

Field	Type	Description
recordType	string	COMPANY or REVIEW.
trustScore / stars	number	Company trust score (0–5) and star band (company records).
numberOfReviews	number	Total reviews on the company (company records).
rating	number	This review's star rating (1–5).
title / text	string	Review headline and full body.
consumer	object	Author name, country, and review count.
reply	object	The company's reply, if any.
dates	object	Experienced / published / updated dates.
language	string	Detected review language.

A company/URL that can't be loaded returns an _error record instead of being dropped.

Notes

• Reviews are returned newest-first, 20 per page, exactly as Trustpilot orders them.
• Trust scores, review counts and replies are point-in-time and change over time.