ConsumerAffairs Reviews Scraper - Ratings, Complaints & Replies

Turn ConsumerAffairs company pages into structured review and company records.

How It Works

Looking for a ConsumerAffairs scraper or a practical ConsumerAffairs API alternative? Add company page URLs or short company paths and collect public company profiles plus individual customer reviews. Each review row includes the star rating, full review text, author, location, published date, complaint categories, verified status, company reply and a direct review link.

Use the dataset for reputation monitoring, complaint analysis, competitive intelligence and market research. Export as JSON, CSV or Excel, or pull results through the Apify API. Pay from $5.00 per 1,000 reviews.

What You Get

• Company name, category, overall rating, review count and verified flag
• Individual star ratings, review text and complaint categories
• Author name, location and normalized published date
• Company replies and reply dates
• Direct review anchors for follow-up research

Input

Field	Type	Default	Description
companyUrls	array	required	ConsumerAffairs company page URLs or paths such as insurance/geico.htm.
maxReviewsPerCompany	integer	0	Maximum reviews per company. Zero means all available.
maxPagesPerCompany	integer	20	Maximum review pages per company.
maxRequests	integer	1000	Run-wide request safety limit.
proxy	object	-	Optional proxy configuration for the run.

Example Input

{
  "companyUrls": [
    "https://www.consumeraffairs.com/insurance/geico.htm"
  ],
  "maxReviewsPerCompany": 50,
  "maxPagesPerCompany": 5
}

Output

One dataset item per record.

Field	Description
companyName, companySlug, companyUrl	Company identity and page.
rating, reviewText	Star rating and full review body.
authorName, authorLocation, publishedDate	Reviewer and date.
complaintCategory, verified	Complaint tags and verified status.
companyReply, companyReplyDate	Public company response.
reviewUrl	Direct anchor to the review.

Example Output

{
  "companyName": "GEICO",
  "companySlug": "insurance/geico.htm",
  "rating": 5,
  "reviewText": "We have had a great experience with GEICO and especially with Ray from Customer Service.",
  "authorName": "Lovisa",
  "authorLocation": "Seattle, WA",
  "publishedDate": "2026-09-09",
  "complaintCategory": "Customer Service, Staff",
  "verified": false
}

Pricing

Volume	Cost
1 review	$0.005
1,000 reviews	$5.00
1 company profile	$0.002

Reviews and company profiles are billed per result. The standard Actor start charge applies to each run.

Integrations

• Export the dataset as JSON, CSV or Excel from Apify.
• Pull results through the Apify API.
• Schedule repeat runs for monitoring and change tracking.
• Connect webhooks to Slack, Google Sheets, Make, Zapier, n8n or your own workflow.

FAQ

Can I monitor a company over time?

Yes. Schedule the Actor with the same company URLs and compare ratings, review counts and complaint categories between runs.

Are full review texts included?

The Actor returns the public review body. Some long reviews end with an ellipsis on the source page; use reviewUrl to open the original.

Are company replies included?

Yes. companyReply and companyReplyDate are included when the company has responded publicly.

Legal & Compliance

This Actor collects publicly available information. It is not affiliated with, endorsed by or sponsored by the data source. Users are responsible for complying with applicable terms, privacy laws and data-protection regulations.