Export Instagram Comments and Posts
No credit card required
Export Instagram Comments and Posts
No credit card required
This unique tool allows you to scrape Instagram posts and its comments in one run. Export scraped data, run the scraper via API, schedule and monitor runs, or integrate with other tools.
ApifyActor Metrics
251 monthly users
4.6 / 5 (7)
29 bookmarks
83% runs succeeded
2.2 days response time
Created in Sep 2024
Modified 3 hours ago
There was an uncaught exception during the run of the Actor and it was not handled.
I dont know what is this.
Erik Funder Carstensen (weuts)
Hi 😊
That looks like a bug, and I have created an issue to look into it. Will keep you updated!
francesvaz
Good afternoon, Erick!
This error made me redo the operation several times, in different ways, to try to obtain the data. And, as a result, I spent much more than the plan I had initially contracted and had a very short deadline to obtain the data - I need to complete my research soon!
Therefore, I request that you consider refunding part of the amounts paid due to the difficulties in operating the platform.
Hi, we are now in the process of working on the bug. We will provide you with credit compensation for the inconvenience. Once it's done you'll get a gift invoice and notification. Credits can be used until the end of the billing cycle. Thank you!
francesvaz
Dear Denisa Světelská
I kindly ask you to refund part of the amount paid. Credits on your platform are useless because my research is coming to an end and I do not use data scraping for any other purpose.
Hello, our customer team will reach out to you to resolve this situation. Thanks a lot!
