Pay $5.00 for 1,000 Campaigns

Facebook Ads Scraper

apify/facebook-ads-scraper

Pay $5.00 for 1,000 Campaigns

Extract advertising data from one or multiple Facebook Pages. Get page details, reach estimates, publisher platforms, report count, number of impressions, ad IDs, timestamps, and more. Download Facebook ads data in JSON, CSV, and Excel and use it in apps, spreadsheets, and reports.

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The actor has been under maintenance since morning!

Closed

checkoutclub opened this issue

The actor has been under maintenance since morning! I have paying clients in my application who are unable to use the Facebook Ads Scrapper API! I have not received any notice about the maintenance!

Any forecast for when it will be back? I was not informed at any time about this maintenance! I am running this API in production, I have paying customers in my application who are being harmed!

Can you help me?

Míša Fialová (misa)

Hello, we apologize for the inconvenience. Our team is actively working on a solution, and we'll keep you updated on our progress shortly.

Alexey Udovydchenko (alexey)

Hi! Hot-fixed ads, new data source is in new format, so remapped what was possible (main properties), for the rest please check and follow new format.

Next step is to restore page info, will keep you informed about the progress.

checkoutclub

Hi Alexey, Thanks for the feedback.

Is the API back up and running? Have all maintenance and changes been completed?

My main question is:

Did this change catch you by surprise to the point that you didn't notify all customers in advance? How can we mitigate this in the future?
Where can I understand the changes that occurred? Do you provide any documentation?

Thank you in advance!

Míša Fialová (misa)

Hello,

The disruption was due to unexpected internal changes on Facebook’s side, which were beyond our control.

While we have testing procedures in place to identify and resolve issues quickly, ideally minimizing any impact on our users, this particular situation was significant and, as mentioned, unforeseeable.

The actor is now functioning properly, though our team is still fine-tuning a few minor issues (e.g., some values might be missing). We would appreciate your feedback on these.

You can monitor any fixes and enhancements to the actor in the changelog here: https://console.apify.com/actors/JJghSZmShuco4j9gJ/information/latest/changelog

I'm closing this issue for now, but should you have any further questions or comments, feel free to re-open it or create a new one.

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Developer

Apify

Actor Metrics

355 monthly users
56 stars
>99% runs succeeded
1.5 days response time
Created in Apr 2023
Modified 3 days ago

Categories

Social media

E-commerce

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