Pricing

$40.00/month + usage

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Facebook Comments Scraper

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Developed by

Apify

Extract data from hundreds of Facebook comments from one or multiple Facebook posts. Get comment text, timestamp, likes count and basic commenter info. Download the data in JSON, CSV, Excel and use it in apps, spreadsheets, and reports.

4.4 (14)

Pricing

$40.00/month + usage

138

Total users

10.5k

Monthly users

964

Runs succeeded

>99%

Issues response

1.6 days

Last modified

15 days ago

Social media

Lead generation

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Actor not fetching comments properly

Closed

nitin84india opened this issue

We're facing an issue where the actor isn't fetching any media, including videos or GIFs, if a comment contains them. It seems to be skipping over these entirely. Below are the request for the same post one with the gif and video and one with the normal

Not working in case of gif or video https://console.apify.com/organization/Zjf2abAaqfSnsRiGZ/actors/runs/1f0lhH33aNCw6wy4D

Working if no gif or video in the group https://console.apify.com/organization/Zjf2abAaqfSnsRiGZ/actors/runs/DQajyesemI1mDQz92#output

nitin84india

Hi any update on this

Jakub Konečný (jakubkonecny)

Hello, thank you for your feedback. We are looking into a way to get the media inside comments, we'll keep you updated :)

nanaValente

Hi, I got the same issue plus no extraction from several links I added to the run. I'd like to have the rent money back since the actor didn't work as expected (it worked fine when I tested it during my trial last month).

Alexey Udovydchenko (alexey)

Hi!

Media references fixed, sample run https://console.apify.com/view/runs/CNuUdmXvNxisKGf5N

Added support for special cases like https://www.facebook.com/100067192058818/posts/pfbid0Ci5sX9R3eHz1vD9Li3rfcpkGwZZJxFi2dvYzxrbDdtvfz75hwJ9ARxGdvJrBfFX7l?dco_ad_id=120210194715540368 sample run https://console.apify.com/view/runs/85VKGh0tJJG8GfRxg

Thanks a lot for your feedback and patience!

nanaValente refund request forwarded to sales team, they will contact you soon

I´m going to close the issue now, but if there would be anything else we could help with, please let us know.

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