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Facebook Reviews Scraper

apify/facebook-reviews-scraper

7 days trial then $30.00/month - No credit card required now

Extract data from hundreds of Facebook reviews from one or multiple Facebook pages. Get review text, timestamp, review URL, likes and comments count and basic reviewer info. Download the data in JSON, CSV, Excel and use it in apps, spreadsheets, and reports.

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Missing Reviews

Closed

obsolete_eel opened this issue

I've observed an inconsistency in the review count on a Facebook page, specifically at https://www.facebook.com/mydcrepair/reviews. The page indicates that there are 13 reviews with an average rating of 4.5. However, when I manually check the page, I can only see 7 reviews. Additionally, when I use the Apify Facebook Reviews Scraper, it retrieves the same 7 reviews visible on the Facebook page, but not the 6 seemingly missing reviews. This discrepancy makes me wonder if I'm misunderstanding how Facebook's review count is calculated, or if these missing reviews are hidden in a way that prevents Apify from accessing them.

Pavlína Vencovská (paja)

Hi, thanks for reaching out. I´m afraid this is out of our scope, it´s more of an issue for Facebook. The Scraper took the same what we can see on the page, if there´s anything hidden it to be answered by Facebook. I´m gonna close the issue now, but if there would be anything else we could help with, please let us know.

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Developer

Apify

Actor metrics

41 monthly users
100.0% runs succeeded
0.6 days response time
Created in Nov 2022
Modified 5 days ago

Categories

Social media

Marketing

Lead generation

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