eBay Seller Feedback Scraper

Look up any eBay seller's public reputation and turn it into a clean, structured dataset. Paste usernames, profile links or store links — mixed together is fine — and get back every public feedback comment with its own positive, neutral or negative rating, the item it was left for and the price paid, plus an at-a-glance seller summary: member-since date, location, Top Rated Seller badge, feedback score, 12-month positive share, the month-by-month feedback counts, the four detailed seller ratings, lifetime items sold and follower count. Built for anyone who sizes up eBay sellers at scale: buyers doing due diligence, marketplace analysts, brand-protection teams tracking resellers, and sellers benchmarking themselves against the competition.

What you can do with it

• Vet a seller before you buy or partner — read their real feedback in one place: the comments, how recent they are, and how the positive/neutral/negative split has moved over the last year.
• Benchmark competitors — line up several sellers' feedback scores, 12-month positive percentages and detailed seller ratings side by side.
• Track a reseller network — feed in a list of usernames and pull each one's reputation on a schedule to watch it move over time.
• Surface complaints — collect the full run of comments and read the negatives and neutrals to see exactly what buyers grumble about.
• Audit your own reputation — export your entire feedback ledger with item links and prices paid, so you can answer disputes with the record in hand.
• Build a seller-quality dataset — combine identity, badges, the four detailed seller ratings and lifetime sales into one clean table for your own models.

What you get

Two kinds of row. One row per feedback entry, and — when you leave the summary on — one summary row per seller.

A feedback entry:

{
  "recordType": "feedback",
  "seller": "discountcomputerdepot",
  "role": "received_as_seller",
  "feedbackId": "8712345678",
  "rating": "positive",
  "comment": "Fast shipping, item exactly as described. Would buy again!",
  "itemId": "267641422789",
  "itemTitle": "Dell OptiPlex 7070 SFF Desktop i5 16GB 256GB SSD Win 11 Pro",
  "itemUrl": "https://www.ebay.com/itm/267641422789",
  "itemPrice": { "amount": 189.99, "currency": "USD", "raw": "US $189.99" },
  "buyerRole": "Buyer",
  "buyerMask": "d***r",
  "buyerFeedbackScore": 342,
  "verified": true,
  "date": "Past month",
  "feedbackProfileUrl": "https://www.ebay.com/fdbk/feedback_profile/discountcomputerdepot",
  "marketplace": "US",
  "scrapedAt": "2026-08-18T12:00:00.000Z"
}

A seller summary:

{
  "recordType": "seller-summary",
  "seller": "discountcomputerdepot",
  "username": "discountcomputerdepot",
  "storeSlug": "discount-computer-depot",
  "storeUrl": "https://www.ebay.com/str/discount-computer-depot",
  "storeName": "Discount Computer Depot",
  "memberSince": "2009-03-14",
  "memberSinceRaw": "Mar 14, 2009",
  "location": "United States",
  "topRatedSeller": true,
  "feedbackScore": 128743,
  "positivePercent12mo": 99.4,
  "lifetimePositiveCount": 131502,
  "lifetimeNeutralCount": null,
  "lifetimeNegativeCount": 486,
  "counts": {
    "positive": { "month1": 412, "month6": 2680, "month12": 5231 },
    "neutral":  { "month1": 3,   "month6": 21,   "month12": 44 },
    "negative": { "month1": 1,   "month6": 9,    "month12": 18 }
  },
  "lifetimeItemsSoldText": "556K",
  "lifetimeItemsSoldEstimate": 556000,
  "followersText": "12.3K",
  "followersEstimate": 12300,
  "dsr": {
    "itemAsDescribed": { "avg": 4.9, "count": 4821 },
    "shippingCharges": { "avg": 5.0, "count": 4760 },
    "shippingTime":    { "avg": 4.9, "count": 4805 },
    "communication":   { "avg": 5.0, "count": 4788 }
  },
  "feedbackProfileUrl": "https://www.ebay.com/fdbk/feedback_profile/discountcomputerdepot",
  "marketplace": "US",
  "scrapedAt": "2026-08-18T12:00:00.000Z"
}

eBay publishes no lifetime neutral total, so lifetimeNeutralCount comes back empty on most profiles — that means "not published", never zero. The lifetime positive and negative totals are published and are returned.

Input reference

Setting	Type	Default	What it does
Sellers	list of text	—	The eBay sellers to look up. Usernames, profile links (ebay.com/usr/...) and store links (ebay.com/str/...) all work, mixed in one list. Duplicates are collapsed; entries with no usable seller name are reported and skipped. Required. Up to 500 per run.
Feedback to read	choice	Received as a seller	Which side of the member's ledger to read: feedback received as a seller (the reputation that matters for seller research), feedback received as a buyer, or feedback the member left for others.
Maximum feedback entries per seller	whole number	200	Stop after this many entries for each seller, newest first. Maximum 5,000.
Include seller profile summary	true/false	true	Also produce one summary row per seller: identity, Top Rated badge, store link, feedback score, 12-month positive share, month-by-month counts, the four detailed seller ratings, lifetime items sold and follower count.
eBay site	choice	United States (ebay.com)	Which country's eBay site to read. Feedback text, dates and prices paid follow that site's own language and currency.
Parallel sellers	whole number	4	How many sellers to work on at the same time. Higher is faster, but eBay serves fewer complete pages when pushed hard. Maximum 10.

Output fields

Feedback entry (recordType: "feedback")

Field	Type	Description
recordType	text	Always feedback for these rows.
seller	text	The seller whose ledger this entry belongs to.
role	text	Which ledger it came from: received as a seller, received as a buyer, or left for others.
feedbackId	text	eBay's own identifier for the entry.
rating	text	positive, neutral or negative, taken from the entry's own mark.
comment	text	The feedback comment as written.
itemId	text	The item the feedback was left for, when it is still linked.
itemTitle	text	Title of that item.
itemUrl	text	Clean link to the item.
itemPrice	object	Price paid: amount, currency and the text exactly as shown.
buyerRole	text	Whether the other member was the buyer or the seller in that transaction.
buyerMask	text	The other member's name as eBay masks it, for example d***r.
buyerFeedbackScore	number	That member's own feedback score.
verified	true/false	Whether eBay marks it a verified purchase.
date	text	When eBay says the feedback was left, in eBay's own wording (for example "Past month").
feedbackProfileUrl	text	Link to the profile the row came from.
marketplace	text	The eBay site the row was read from.
scrapedAt	text	When the row was collected.

Seller summary (recordType: "seller-summary")

Field	Type	Description
recordType	text	Always seller-summary for these rows.
seller / username	text	The member's username.
storeSlug / storeUrl / storeName	text	Their eBay Store, when they run one. Empty when they do not, or when the store page could not be read.
memberSince / memberSinceRaw	text	Join date as a plain date, plus eBay's original wording.
location	text	Where eBay lists the member.
topRatedSeller	true/false	Whether they carry the Top Rated Seller badge.
feedbackScore	number	The ± feedback score next to the username. This is not the number of items sold.
positivePercent12mo	number	Headline positive feedback share over the last 12 months.
lifetimePositiveCount / lifetimeNegativeCount	number	Lifetime positive and negative totals.
lifetimeNeutralCount	number	Lifetime neutral total when eBay publishes one; empty when it does not.
counts	object	Positive, neutral and negative entry counts for the last 1, 6 and 12 months.
lifetimeItemsSoldEstimate / lifetimeItemsSoldText	number, text	Lifetime items sold: the figure expanded from eBay's abbreviated display (for example "556K"), and that display text. A different, usually larger figure than the feedback score.
followersEstimate / followersText	number, text	Store followers, expanded and as displayed.
dsr	object	The four detailed seller ratings — item as described, shipping charges, shipping time and communication — each with its 12-month average and how many ratings it is based on.
feedbackProfileUrl	text	Link to the profile.
marketplace	text	The eBay site.
scrapedAt	text	When the row was collected.

Pricing

You pay per result, with no monthly minimum.

What you are charged for	Price
Feedback record — one feedback entry added to your dataset	$1.00 per 1,000
Seller profile summary — one summary row per seller (identity, scores, month-by-month counts, detailed seller ratings, lifetime items sold and followers)	$5.00 per 1,000

The summary charge applies once per seller, and only when the summary option is left on. Sellers eBay has no public feedback profile for are reported in the run summary and never charged.

Worked example. One seller, the default 200 feedback entries, summary on: 200 × $0.001 + 1 × $0.005 = $0.205. A due-diligence batch of 100 sellers at 200 entries each, all with summaries: 20,000 entries × $0.001 + 100 summaries × $0.005 = $20.00 + $0.50 = $20.50.

Limits & what this actor cannot do

• Only the feedback eBay shows publicly on a member's profile is returned — that public profile is the ceiling. There is no hidden or private feedback behind it to reach.
• eBay dates each entry in relative wording ("Past month", "Past 6 months") rather than an exact day and time, so date carries eBay's own wording and no precise moment is invented.
• A seller has four different headline numbers and they are not interchangeable: the feedback score (the ± number by the name), the lifetime items sold, the 12-month positive percentage, and their current live inventory. This actor returns the first three, each under its own field name; it does not read live inventory at all. If you need the current count of items a seller has listed, use the eBay Seller Inventory Monitor.
• eBay publishes no lifetime neutral total, so lifetimeNeutralCount comes back empty on most profiles. Empty there means "not published", never zero — the lifetime positive and negative totals are published and are returned.
• Every entry's rating is read from that entry's own mark, and positives, neutrals and negatives are returned together. eBay does not offer a negatives-only view, so filter by rating after the run.
• Buyers' names are shown masked by eBay (for example d***r); the full buyer identity is not published and is not returned.
• Reputation is a snapshot at the moment of collection and keeps changing afterwards — scores, percentages and counts all move.
• Members with no public feedback profile on the selected eBay site are reported as unavailable rather than returned as empty rows.
• Speed depends on the size of the job and on eBay's own response times; no fixed throughput is promised.
• eBay's terms govern automated access. You are responsible for using the data lawfully and in line with the source site's terms, and — because feedback comments are written by real members — for handling any personal data in line with applicable privacy law.

FAQ

Do I need an eBay account? No. The actor reads only what eBay shows the public on a member's feedback profile.

Does it need my login or password? No. There is nothing to connect and nothing to fill in — paste the sellers and press start.

Can I schedule it? Yes. Schedule it from the Apify console and each run writes a fresh dataset, so you can diff a seller's reputation against the previous run.

Is the data complete? It is complete for everything eBay publishes openly on the feedback profile. Where eBay keeps something back — the exact date of an entry, a full buyer name, a lifetime neutral total, or a seller's current live inventory — the actor leaves it empty or points you to the right tool rather than guessing.

Can I read only negative feedback? Not up front — eBay serves a mixed list whatever you ask for. The actor labels every entry positive, neutral or negative, so you filter down to the negatives after the run.

What is the difference between the feedback score and items sold? The feedback score is the ± number next to the username; lifetime items sold is a separate, usually larger figure from the store header. They measure different things, and both are returned, under feedbackScore and lifetimeItemsSoldEstimate.