Pricing

from $0.27 / 1,000 reviews

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Trustpilot Reviews Scraper: TrustScore, Stars, Replies

Try for free

Trustpilot reviews for company domains or URLs: stars, date, verified flag, company reply; $0.52 per 1,000 on the free plan. Company mode: every company in a category with TrustScore, review count and country, $2 per 1,000. Watch mode for changes. No reviewer names.

Pricing

from $0.27 / 1,000 reviews

Rating

0.0

(0)

Developer

Arcadium Data

Actor stats

Bookmarked

Total users

Monthly active users

11 hours ago

Last modified

categories

Optional

Company rows: every category, [{ id, name, isPrimary }].

categoryPath

Optional

Company rows: category path from top level down, e.g. ['Shopping & Fashion', 'Clothing Store'].

isClaimed

Optional

Company rows: true when the company has claimed its Trustpilot profile.

claimedDate

Optional

Company rows: date the profile was claimed (yyyy-mm-dd), null if unknown.

isClosed

Optional

Company rows: true when Trustpilot marks the business as closed.

isCollectingReviews

Optional

Company rows: true when the company invites customers to review.

usesPaidFeatures

Optional

Company rows: true when the company uses Trustpilot's paid features.

hasCollectedIncentivisedReviews

Optional

Company rows: true when Trustpilot says the company collected incentivised reviews.

replyPercentage

Optional

Company rows: share of negative reviews the company replied to, in percent.

averageDaysToReply

Optional

Company rows: average days the company takes to reply to negative reviews.

negativeReviewsWithReplies

Optional

Company rows: negative reviews with a company reply.

negativeReviewsTotal

Optional

Company rows: negative reviews in Trustpilot's reply statistics.

lastReplyToNegativeReview

Optional

Company rows: date of the latest reply to a negative review (yyyy-mm-dd).

hasConsumerAlert

Optional

Company rows: true when Trustpilot shows a consumer alert on the profile.

locationsCount

Optional

Company rows: number of business locations on Trustpilot.

scrapedAt

Optional

ISO timestamp of when the row was collected.

stated

Optional

Coverage rows: total the site states for the entity, null when it does not say.

delivered

Optional

Coverage rows: number of rows delivered for the entity in this run.

skippedSeen

Optional

Coverage rows: items skipped because an earlier run already delivered them (only-new mode).

duplicates

Optional

Coverage rows: repeats the site returned that were dropped.

stopReason

Optional

Coverage rows: why reading stopped. limit (your maximum reached), end (no more pages), dateFrom (older than your date), onlyNew (reached already delivered items), budget (run charge limit), cap (site-side depth limit), error (ended by a failure), filter (ended with a filter active).

capSource

Optional

Coverage rows: who limited the result, 'user' (your maximum or budget) or 'site' (a limit of the website). Null if nobody.

shortfall

Optional

Coverage rows: true when the result may be incomplete: fewer rows than the site states with no maximum or filter set, an error, or the site's paging changed during the run. shortfallReason says which.

shortfallReason

Optional

Coverage rows: why shortfall is true. below_stated (fewer rows than the site states, no maximum or filter), error (ended by a failure), unstable_paging (the site changed its list while it was read, so rows inside the range read may be missing even though your maximum or date ended the run). Null when shortfall is false.

pagingGaps

Optional

Coverage rows: number of pages the site served inconsistently that could not be repaired by re-reading. Above 0 means shortfallReason unstable_paging.

input

Optional

Error and coverage rows: the input (URL, id or search text) the row is about. Example: 'https://www.example.com/page'.

code

Optional

Error rows: machine-readable reason. One of invalid_input (fix the input), not_found (page does not exist), blocked (site refused, retry later), unavailable (temporary error, retry later), filter_unsupported (the filter cannot be applied on this site), no_match (name search found nothing).

message

Optional

Error rows: short human-readable explanation. Do not parse it, use code.

source

Optional

Company rows: 'profile' (read from the company's review page: every company field) or 'category' (read from a category listing: profile-only fields such as starSplit and reply statistics are null).

city

Optional

Company rows from a category: the company's city as Trustpilot lists it. Never a street address. Null on profile rows.

isVerified

Optional

Company rows from a profile: true when Trustpilot shows any business verification (identity, Google, payment method). Null on category rows.

alertType

Optional

Company rows: Trustpilot's consumer alert type, e.g. 'InfoHighRiskInvestment'; null without an alert.

isGamblingRelated

Optional

Company rows from a category: Trustpilot marks the company as gambling related.

isRecommendedInCategories

Optional

Company rows from a category: Trustpilot marks the company as recommended in its categories.

listingCategory

Optional

Company rows from a category: the category id the row was listed in, e.g. 'bank'.

listingCountry

Optional

Company rows from a category: the country filter of that listing (ISO two-letter).

listingRank

Optional

Company rows from a category: 1-based position in that listing, in the requested company order.

change

Optional

Watch mode only: why the row was delivered. type 'new' or 'changed'; fields lists changed fields with old -> new; previousCheckAt is when the compared snapshot was saved.

scope

Optional

Watch-summary rows: 'companies' for the company-row summary; absent on the review summary.

categoryId

Optional

Coverage rows of company mode: the category id read.

listed

Optional

Coverage rows of company mode: companies read from the listing, repeats included (delivered = new to this run).

Other properties may be included.

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