Urgent help needed: Problem with using multiple accounts for sending messages

Send us actor run log so that we can check issue..make sure you have added correct cookie.

2024-10-03T12:00:43.916Z ACTOR: Pulling Docker image of build lUe9cKFUYcFaLn60S from repository. 2024-10-03T12:00:52.586Z ACTOR: Creating Docker container. 2024-10-03T12:00:52.641Z ACTOR: Starting Docker container. 2024-10-03T12:00:53.569Z Starting X virtual framebuffer using: Xvfb :99 -ac -screen 0 1920x1080x24+32 -nolisten tcp 2024-10-03T12:00:53.572Z Executing main command 2024-10-03T12:00:54.360Z INFO Initializing actor... 2024-10-03T12:00:54.362Z INFO System info ({"apify_sdk_version": "1.6.0", "apify_client_version": "1.6.4", "python_version": "3.11.9", "os": "linux"}) 2024-10-03T12:00:54.480Z [{'name': 'mid', 'value': 'ZvU3pgALAAF_-88hTjn3sfrg7bxn', 'domain': '.instagram.com', 'path': '/', 'expires': 1761906597.818387, 'httpOnly': True, 'secure': True}, {'name': 'datr', 'value': 'pjf1Zsx1Wdn1Iabv5r0yCeK4', 'domain': '.instagram.com', 'path': '/', 'expires': 1761906599.138659, 'httpOnly': True, 'secure': True}, {'name': 'ig_did', 'value': 'E21D0EBB-3E96-42ED-8ABF-FD720886F88D', 'domain': '.instagram.com', 'path': '/', 'expires': 1758882599.138867, 'httpOnly': True, 'secure': True}, {'name': 'ig_nrcb', 'value': '1', 'domain': '.instagram.com', 'path': '/', 'expires': 1759223824.79851, 'httpOnly': False, 'secure': True}, {'name': 'ps_l', 'value': '1', 'domain': '.instagram.com', 'path': '/', 'expires': 1762267368.773093, 'httpOnly': True, 'secure': True, 'sameSite': 'Lax'}, {'name': 'ps_n', 'value': '1', 'domain': '.instagram.com', 'path': '/', 'expires': 1... [trimmed]

cookies are correct, same cookies are working for other actor where I scrape instagram profile followers, but not working for sending messages.

Cookie is correct ..this account give issue in msg inbox functionality not found.. check manually to login to Instagram on browser and check inbox label have or not ?

Yes the manual Inbox is there . Please see screen shot

Hello,

Is there any update on this?

Can we have remote anydesk so that I can check exect html element on your side on Instagram..contact us at bhansalisoft781986@gmail.com Or Telegram : sanjaybh98

ok sure

at what time?

now if you want i can take remote..contact me on telegram : sanjaybh98

tomorrow 8pm ist time we can connect anydesk

ok sure 8pm ist is fine for me.

I m ready

I m unable to contact you on telegram, it is giving some restriction

Ok share me your anydesk id..please send directly email at bhansalisoft781986@gmail.com

Because in apify issue tab your anydesk id will be public..

Email us at bhansalisoft781986@gmail.com

It's our official email.

yes I have mailed you

I have run the actor again and it gave me same error. pls check attached log file.

Is there any update?

yes done now.. check tool now ..it will send message.. also send email from our official email

ok sure thanks its working now, please confirm is it compulsory that account should be logged in browser for which apify is using cookie?