🗺️ Google Maps Reviews Scraper — Extract Deep Review Insights from Any Location

Unlock powerful business intelligence by scraping real-time reviews from Google Maps using URLs, FIDs, CIDs, or Place IDs. Whether you're analyzing hotel feedback, restaurant performance, or customer sentiment for retail chains, this actor gives you full control over how you extract and organize review data.

Latest Updates

Jan 25, 2026

- Resolved an issue that caused basic place information to be missing in some scraping runs
- Optimized scraping workload to improve performance and stability
- Corrected owner response data handling to support all place categories, not only hotels

🚀 What This Actor Can Do

✅ Extract up to 10,000 reviews per location
✅ Scrape by:

• Google Maps URLs
• FIDs (Feature IDs) 0x884d0d95b0b19295:0xc0bf006c6a5a17d3
• CIDs (Customer IDs) 13888820241474656211
• Place IDs from Google Places API or network tools ChIJlZKxsJUNTYgR0xdaamwAv8A

✅ Collect:

• Review text, star ratings
• Reviewer names, images, profiles
• Timestamps, languages
• Owner responses
• Review images and metadata

✅ Automatically extract:

• Address, coordinates
• Category, hotel star rating
• Website, phone number
• Plus Code and more

If you need advanced place data such as menus, opening hours, gas station info, EV charging station info, tours and activities info, admission and ticket info, and hotel deals, check out our Free Google Maps Scraper - Low-cost & Extensive Version

✅ Choose review sorting

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🧾 Input Options

Field	Description
startUrls	Google Maps place URLs to scrape from
FIDs	Google Maps Feature IDs (e.g., 0x884d0d95b0b19295:0xc0bf006c6a5a17d3)
CIDs	Google Customer IDs (e.g.,13888820241474656211)
PlaceIds	Google Place IDs (e.g., ChIJlZKxsJUNTYgR0xdaamwAv8A)
maxReviews	Max reviews per place (10–10,000, default: 100)
reviewsSort	Sort method: newest, mostRelevant, highestRanking, lowestRanking
language	Review Language. Default: English(en)

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📤 Example Output

{
  "reviewId": "ChZDSUhNMG9nS0VJQ0FnTUNJdjZPdFdBEAE",
  "reviewUrl": "https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJdjZPdFdBEAE!2m1!1s0x0:0xc0bf006c6a5a17d3!3m1!1s2@1:CIHM0ogKEICAgMCIv6OtWA%7CCgwIwd_GvwYQoKOO5AI%7C?hl=en",
  "reviewerName": "eva kallo",
  "reviewerPhotoUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCRuHyy2ztwVW_bmapB0dO11aRVEIQbOmW_Rhc2ObxM3lBfg=s120-c-rp-mo-ba3-br100",
  "reviewerUrl": "https://www.google.com/maps/contrib/114337673017500467763?hl=en",
  "reviewerId": "114337673017500467763",
  "reviewerNumberOfReviews": 45,
  "reviewOrigin": "Google",
  "text": "Excellent location just steps from the city market. Easy short walk to Roanoke Hotel. Rooms are on floors 7-9, lower levels being a parking garage. Comfortable mattress. Wish windows could be opened. Nice breakfast.",
  "textTranslated": null,
  "reviewContext": {
    "Rooms": 5,
    "Service": 5,
    "Location": 5
  },
  "publishedAtDate": "2025-04-05T22:33:37.746Z",
  "lastEditedAtDate": "2025-04-05T22:33:37.746Z",
  "publishedAtDateTimestamp": 1743892417746820,
  "lastEditedAtDateTimestamp": 1743892417746820,
  "publishAt": "2 months ago",
  "responseFromOwnerDate": "2025-04-07T20:43:23.000Z",
  "responseFromOwnerDateTimestamp": 1744058603000000,
  "responseFromOwnerText": "Thank you so much for staying with us! It was a pleasure having you and we are happy to see your 5 star review. We hope you stay with us at Hampton Inn & Suites Roanoke-Downtown next time you're visiting Roanoke.",
  "originalLanguage": "en",
  "translatedLanguage": null,
  "language": "en",
  "reviewImageUrls": null,
  "stars": 5,
  "cid": "13888820241474656211",
  "fid": "0x884d0d95b0b19295:0xc0bf006c6a5a17d3",
  "url": "https://www.google.com/maps/place/Hampton+Inn+%26+Suites+Roanoke-Downtown/@37.2687369,-79.9391535,14.73z/data=!4m9!3m8!1s0x884d0d95b0b19295:0xc0bf006c6a5a17d3!5m2!4m1!1i2!8m2!3d37.270292!4d-79.9395061!16s%2Fg%2F11bzs4br2k?entry=tts&g_ep=EgoyMDI1MDYyMy4yIPu8ASoASAFQAw%3D%3D&skid=f33f2608-2d76-4e9b-8cdb-bfe582c81cac",
  "location": {
    "lat": 37.2687369,
    "lng": -79.9391535
  },
  "title": "Hampton Inn & Suites Roanoke-Downtown",
  "address": "Hampton Inn & Suites Roanoke-Downtown · 27 Church Ave SE, Roanoke, VA 24011, United States",
  "totalScore": 4.3,
  "reviewsCount": 926,
  "placeId": "ChIJlZKxsJUNTYgR0xdaamwAv8A",
  "imageUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAjvY7X-eJnTJUWHeGp1m2GX_lMZW-0nRox8I0kxH1RCmZkgJH=w36-h36-p-rp-mo-ba3-br100",
  "category": "Hotel",
  "website": "hilton.com",
  "phoneNumber": "+1 540-400-6000",
  "hotelStar": "2-star hotel",
  "plusCode": "73C6+45 Roanoke, Virginia, USA",
  "scrapedAt": "2025-06-30T04:43:02.780Z"
}

For Hotel Reviews, following fields are added:

{
  "responseFromOwnerDate": "2025-04-07T20:43:23.000Z",
  "responseFromOwnerDateTimestamp": 1744058603000000,
  "responseFromOwnerText": "Thank you so much for staying with us! It was a pleasure having you and we are happy to see your 5 star review. We hope you stay with us at Hampton Inn & Suites Roanoke-Downtown next time you're visiting Roanoke.",
}

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