🗺️ Google Maps Reviews Scraper — Extract Deep Review Insights from Any Location

Unlock powerful business intelligence by scraping real-time reviews from Google Maps using URLs, FIDs, CIDs, or Place IDs. Whether you're analyzing hotel feedback, restaurant performance, or customer sentiment for retail chains, this actor gives you full control over how you extract and organize review data.

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Deploy it instantly on Apify →
👉 Comprehensive Google Maps Reviews Scraper

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🚀 What This Actor Can Do

✅ Extract up to 10,000 reviews per location
✅ Scrape by:

• Google Maps URLs
• FIDs (Feature IDs)
• CIDs (Customer IDs)
• Place IDs from Google Places API or network tools

✅ Collect:

• Review text, star ratings
• Reviewer names, images, profiles
• Timestamps, languages
• Owner responses
• Review images and metadata

✅ Automatically extract:

• Address, coordinates
• Category, hotel star rating
• Website, phone number
• Plus Code and more

✅ Choose review sorting
✅ Toggle between aggressive and slow scraping modes

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🧾 Input Options

Field	Description
startUrls	Google Maps place URLs to scrape from
FIDs	Google Maps Feature IDs (e.g., 0x884d0d95b0b19295:0xc0bf006c6a5a17d3)
CIDs	Google Customer IDs (e.g.,13888820241474656211)
PlaceIds	Google Place IDs (e.g., ChIJlZKxsJUNTYgR0xdaamwAv8A)
maxReviews	Max reviews per place (10–10,000, default: 100)
reviewsSort	Sort method: newest, mostRelevant, highestRanking, lowestRanking
mode	aggressive (fast, proxy recommended) or slow (human-like)

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📤 Example Output

{
  "reviewId": "ChZDSUhNMG9nS0VJQ0FnTUNJdjZPdFdBEAE",
  "reviewUrl": "https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJdjZPdFdBEAE!2m1!1s0x0:0xc0bf006c6a5a17d3!3m1!1s2@1:CIHM0ogKEICAgMCIv6OtWA%7CCgwIwd_GvwYQoKOO5AI%7C?hl=en",
  "reviewerName": "eva kallo",
  "reviewerPhotoUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCRuHyy2ztwVW_bmapB0dO11aRVEIQbOmW_Rhc2ObxM3lBfg=s120-c-rp-mo-ba3-br100",
  "reviewerUrl": "https://www.google.com/maps/contrib/114337673017500467763?hl=en",
  "reviewerId": "114337673017500467763",
  "reviewerNumberOfReviews": 45,
  "reviewOrigin": "Google",
  "text": "Excellent location just steps from the city market. Easy short walk to Roanoke Hotel. Rooms are on floors 7-9, lower levels being a parking garage. Comfortable mattress. Wish windows could be opened. Nice breakfast.",
  "textTranslated": null,
  "reviewContext": {
    "Rooms": 5,
    "Service": 5,
    "Location": 5
  },
  "publishedAtDate": "2025-04-05T22:33:37.746Z",
  "lastEditedAtDate": "2025-04-05T22:33:37.746Z",
  "publishedAtDateTimestamp": 1743892417746820,
  "lastEditedAtDateTimestamp": 1743892417746820,
  "publishAt": "2 months ago",
  "responseFromOwnerDate": "2025-04-07T20:43:23.000Z",
  "responseFromOwnerDateTimestamp": 1744058603000000,
  "responseFromOwnerText": "Thank you so much for staying with us! It was a pleasure having you and we are happy to see your 5 star review. We hope you stay with us at Hampton Inn & Suites Roanoke-Downtown next time you're visiting Roanoke.",
  "originalLanguage": "en",
  "translatedLanguage": null,
  "language": "en",
  "reviewImageUrls": null,
  "stars": 5,
  "cid": "13888820241474656211",
  "fid": "0x884d0d95b0b19295:0xc0bf006c6a5a17d3",
  "url": "https://www.google.com/maps/place/Hampton+Inn+%26+Suites+Roanoke-Downtown/@37.2687369,-79.9391535,14.73z/data=!4m9!3m8!1s0x884d0d95b0b19295:0xc0bf006c6a5a17d3!5m2!4m1!1i2!8m2!3d37.270292!4d-79.9395061!16s%2Fg%2F11bzs4br2k?entry=tts&g_ep=EgoyMDI1MDYyMy4yIPu8ASoASAFQAw%3D%3D&skid=f33f2608-2d76-4e9b-8cdb-bfe582c81cac",
  "location": {
    "lat": 37.2687369,
    "lng": -79.9391535
  },
  "title": "Hampton Inn & Suites Roanoke-Downtown",
  "address": "Hampton Inn & Suites Roanoke-Downtown · 27 Church Ave SE, Roanoke, VA 24011, United States",
  "totalScore": 4.3,
  "reviewsCount": 926,
  "placeId": "ChIJlZKxsJUNTYgR0xdaamwAv8A",
  "imageUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAjvY7X-eJnTJUWHeGp1m2GX_lMZW-0nRox8I0kxH1RCmZkgJH=w36-h36-p-rp-mo-ba3-br100",
  "category": "Hotel",
  "website": "hilton.com",
  "phoneNumber": "+1 540-400-6000",
  "hotelStar": "2-star hotel",
  "plusCode": "73C6+45 Roanoke, Virginia, USA",
  "scrapedAt": "2025-06-30T04:43:02.780Z"
}

🔗 Try the Actor on Apify

Deploy it instantly on Apify →
👉 Comprehensive Google Maps Reviews Scraper