Google Play Scraper: Reviews & App Health Report

Fashionably late, and we brought a gift. Other scrapers hand you a pile of reviews. We hand you the pile and the answer: which release hurt the rating, and what people are actually upset about.

Google Play Scraper gets app details and reviews for any Google Play app, in any country and language, and turns them into an App health report: which release hurt your rating, what people complain about, how fast the developer replies, and where the rating is heading. Download it as JSON, CSV or Excel.

No login · No API key · $0.30 per 1,000 reviews, less on paid plans · Independent tool, not affiliated with Google

What does Google Play Scraper do?

• App details: title, developer, rating, number of ratings, the 1–5★ histogram, installs, genre, price, last update and version.
• Reviews, up to 20,000 per app, with the app version each was written on, the developer's reply and its date, and Google's aspect ratings.
• The App health report: release impact, complaint themes, reply analytics and the rating trend, in one row per app.
• Free detail rows behind the report: one per app version and one per complaint theme, with the most-liked reviews for each.
• Monitor mode: only new reviews on each run, with the 1–2★ ones sent to Slack first.

Who is it for?

• Product and mobile teams finding out which release hurt the rating, before the next one ships.
• ASO and growth marketers tracking ratings, complaint themes and competitors' changes.
• Support and community teams measuring how fast, and how often, angry reviews get a reply.
• Investors and analysts comparing app health across a category with the same rules for every app.

Use cases

You want to	What to set
Know which release hurt your rating	healthReport, with at least 500 reviews
Read what 1–2★ reviewers say	stars set to [1, 2]
Compare your app with 5 competitors	6 apps, with healthReport on
Pull app details for a list of apps	includeReviews set to false
Get new bad reviews in Slack every morning	monitorKey and deliveryWebhookUrl, on a daily schedule

The App health report

A spreadsheet of 2,000 reviews still leaves the real question open: what changed, and why? The report answers it for each app, from the reviews in your run.

Part	What it tells you
Release impact	Average rating and 1-star share for every app version. A release that drops the rating by 0.3 or more, or raises the 1-star share by 10 points, is flagged.
Complaint themes	Crashes, login, ads, pricing, performance, updates, UI, support, privacy, notifications, data loss and connectivity. Each comes with its share of negative reviews and whether it's rising in the last 30 days.
Developer responsiveness	Reply rate, overall and on 1–2★ reviews, and the median time to reply.
Rating trend	The last 30 days against the 30 before, plus up to 12 weekly averages.
Google's aspect answers	How reviewers answered Google's quick questions on stability, usability, performance, visual appeal, ads and battery, counted per answer.

Each report starts with one sentence your team can paste into a status update:

Rating 3.83. Worst release 9.1.94.1923 (3.18★, 31.6% 1★). Top complaint: pricing and subscription (33.2% of negative reviews).

That is Spotify's real headline from 5,000 reviews on 1 November 2026. When the reviews reach back far enough, the headline also compares the last 30 days with the 30 before.

Parts with too little data are left out of that sentence instead of guessed. Free version and theme rows carry the detail behind it, with the most-liked negative reviews for each theme so you can read them yourself.

Of the 173 Google Play actors on the Apify Store we checked on 1 November 2026, we found none that computes release impact, complaint themes or reply analytics. They return raw reviews.

What we measured

Live runs on Apify Proxy, 1 November 2026, newest 5,000 reviews per app:

Check	Result
Spotify, release impact	9.1.92 averaged 3.87★ over 2,685 reviews, down from 4.32★ on 9.1.90: flagged as a regression. A smaller build, 9.1.94.1923, sat at 3.18★ with 31.6% 1★
Spotify, responsiveness	the developer replied to 14% of reviews and 35.5% of 1–2★ reviews, with a median reply time of 5.4 hours
Duolingo	4.44★, no regressions across 10 releases, top complaint pricing and subscription (14.2% of negative reviews), no developer replies
Speed	10,000 reviews and 2 reports in 186 seconds (about 3,200 reviews per minute)
Version coverage	88.4% of reviews carry the app version they were written on
Theme accuracy	we hand-read 40 random negative reviews: 51 of 60 theme tags were right (85%). Most misses are passing mentions, like "I enjoy no ads, but…"

Themes come from fixed word lists, in English. They are a fast, repeatable signal, not a replacement for reading the reviews they point to.

Reviews, with the details that matter

Every review row has the rating, text, date, thumbs-up count, the developer's reply and its date, the app version, and Google's aspect answers when the reviewer gave them. Filter by stars, sort by newest, most relevant or rating, and fetch up to 20,000 reviews per app.

The app row has the title, developer, rating, number of ratings, the 1–5★ histogram, installs, genre, price, content rating, last update and version.

Watch an app for new reviews

Set a monitorKey and each run delivers only the reviews that are new since the last run with the same key. Add a deliveryWebhookUrl and new reviews are sent there, the 1–2★ ones first. The first run sets the baseline and sends no alert. In monitor mode, the health report covers the new reviews only.

Built to finish the run

• Every request runs in a warmed-up session with its own cookies and proxy address, and requests are paced.
• Rate limits and block pages are retried with a growing pause. A session that stops working is replaced.
• A failed app never fails the run. An app that doesn't exist gets an error row, and every other app still finishes.

How to use the Google Play scraper

1. Click Try for free.
2. Enter up to 50 apps, as package names like com.spotify.music or Play Store URLs.
3. Set the country and language, and how many reviews you want per app.
4. Switch on App health report if you want the analysis. It reads at least 500 reviews per app.
5. Click Start, then download the dataset as JSON, CSV or Excel, or run the actor from the Apify API or on a schedule.

Input example

{
  "apps": ["com.spotify.music"],
  "country": "US",
  "language": "en",
  "maxReviewsPerApp": 1000,
  "sort": "newest",
  "healthReport": true
}

More ready-to-run inputs

Use case	Input
App details only, several apps	{"apps": ["com.spotify.music", "com.netflix.mediaclient"], "includeReviews": false}
Only 1★ and 2★ reviews	{"apps": ["com.spotify.music"], "stars": [1, 2], "maxReviewsPerApp": 500}
Reviews from Germany, in German	{"apps": ["com.spotify.music"], "country": "DE", "language": "de"}
Daily watch for new reviews	{"apps": ["com.spotify.music"], "monitorKey": "spotify-us"}

Use it from an AI agent

Add the actor to any MCP client (Claude, Cursor, VS Code and others) through Apify's hosted MCP server:

{
  "mcpServers": {
    "apify": {
      "url": "https://mcp.apify.com?tools=brainfoods_studio/google-play-scraper"
    }
  }
}

Then ask in plain words: "Run a health report on the Spotify app in the US and tell me which release hurt the rating most and what people complain about." See Apify's MCP docs.

Integrations

Everything runs on Apify, so it plugs into the tools you already use:

• Apify API and SDKs (JavaScript, Python) to start runs and read results from your own code.
• Schedules to check apps daily or weekly. Monitor mode then returns only new reviews.
• Make, Zapier and n8n to send reviews to Google Sheets, Jira, a helpdesk or a database without writing code.
• Webhooks and Slack to get the newest 1–2★ reviews as a message.
• MCP for Claude, Cursor and other AI agents, as shown above.

See Apify integrations.

What you get

Row type	One row per	Main columns
app	app	title, developer, score, ratingsCount, stars1–stars5, installs, genre, updated, version
review	review	score, text, date, thumbsUp, appVersion, replyText, replyDate, aspects, themes
report	app, with the health report on	headline, ratingChange, worstRelease, topComplaint, risingComplaint, replyRate, medianReplyHours, weeklyRatings, googleAspects, lowSample
version	app version with 10+ reviews (free)	reviews, avgScore, oneStarShare, deltaVsPrevious, regression
theme	complaint theme (free)	mentions, shareOfNegative, last30ShareOfNegative, prev30ShareOfNegative, exampleReviewIds
summary	app (free)	reviews, avgScore, firstDate, lastDate
error	failed step	stage, errorKind, message

The app row for Spotify on 1 November 2026: 4.35★ from 36,573,245 ratings, 1,000,000,000+ installs, Music & Audio, updated Oct 23, 2026. Its reviews carry versions like 9.1.94.1929.

Pricing

Result	Free plan	Bronze	Silver	Gold and up
App details, per app	$0.002	$0.0015	$0.0012	$0.001
Review	$0.0003	$0.00025	$0.0002	$0.00015
App health report, per app	$0.05	$0.04	$0.035	$0.03
Alert, per alert sent	$0.01	$0.01	$0.01	$0.01

• Charged only after your results are saved. Never for error rows, version rows, theme rows or summaries.
• The report needs at least 20 reviews. Below that, there's no report and no charge.
• Reviews you filter out by stars are never charged.
• Never past your spending limit. When the limit is reached, the actor stops fetching, and the run still succeeds.
• No extra start fee. Only Apify's standard run start charge of $0.00005 applies.

What typical runs cost, before the start charge:

Run	Free plan	Bronze
10 apps, details only	$0.02	$0.015
1 app, details and 200 reviews	$0.062	$0.052
1 app, details, 500 reviews and the health report	$0.20	$0.17
1 app, 5,000 reviews	$1.50	$1.25

FAQ

Do I need a Google account or an API key?

No. You only need an Apify account. Click Try for free, enter a package name like com.spotify.music and start.

How are complaint themes found?

Each theme has a fixed word list. "Crashes" matches words like crash, freeze, bug and won't open; "ads" matches ad, ads and advert, but not "add" or "padding". A review can count toward several themes. The rules are the same on every run, so this month's numbers compare with last month's.

Is the report written by an AI model?

No. Every number comes from counting and averaging the reviews in your run, with fixed rules. The headline sentence is built from those numbers.

How many reviews does the report need?

At least 20 for a report, and the actor reads at least 500 per app when the report is on. With fewer than 100 reviews, the report is marked lowSample. The 30-day change needs at least 10 reviews on each side.

Can I get reviews from another country or language?

Yes. Set country and language, for example GB and en, or BR and pt. Google decides which reviews it shows for each pair.

Legal note

This actor reads public Google Play pages. It does not solve captchas and does not try to get around anti-bot checks. It respects Google's rate limits by waiting and backing off. Use the data in line with Google's terms, reviewers' privacy and the laws where you live.

More from Brainfoods Studio

• Google Trends Scraper: interest over time for up to 100 keywords on one 0–100 scale, plus regions, related queries and trending now.
• Google News Scraper: articles by search, topic or top stories, past the 100-article cap, with real publisher URLs.
• Google Ads Transparency Scraper: every ad a brand runs on Google, by name, ID or website, with dates, countries and ad text.

Support

We're the new kids on this Store, so every issue gets an answer from the people who wrote the code. Found a problem, or need a field we don't return yet? Open an issue in the Issues tab. And if this actor saved you an afternoon, a review helps the next person find it.

Built and maintained by Brainfoods Studio.