Trustpilot Reviews Scraper (Pay-per-event)

Trustpilot Reviews Scraper

Trustpilot Reviews Scraper is a web scraping tool designed to help you gather company reviews from Trustpilot using company URLs.

To use it, simply insert the URL of an Trustpilot company into the company URLs input field, initiate the scraper, and then retrieve the data from the output tab. You have the option to specify the maximum number of reviews you wish to extract, which can help shorten the scraping process. If you prefer to scrape all available reviews, just leave the 'Max Reviews' & 'language' field empty

What will be the expense for scraping Trustpilot Reviews?

When dealing with scraping tasks, gauging the necessary resources for data extraction can pose difficulties since use cases can diverge significantly. Therefore, the optimal approach is to conduct a trial scrape using a small portion of input data and restricting the output. This way, you can determine your cost per scrape, which you can subsequently multiply by the number of scrapes you plan to execute.

View this video for some valuable tips, and remember that opting for a higher-tier plan will lead to long-term cost savings.

Input

To utilize the Trustpilot Reviews Scraper, you should provide the URLs of the Trustpilot company from which you wish to extract reviews. Please be aware that not all public pages feature reviews. For a comprehensive description of the input format in JSON, click on the input tab.

{
  "maxReviews": 20,
  "startUrls": [
    {
      "url": "https://www.trustpilot.com/review/www.octoparse.com"
    }
  ],
  "sort": "recency",
  "languages": "all"
}

Output sample

The outcomes will be encapsulated within a dataset, conveniently accessible in the Storage tab. Below is a snippet from the dataset you will obtain when applying the provided input parameters:

[{
  "companyId": "5d567eb251366d0001e42774",
  "companyIdentifyingName": "www.octoparse.com",
  "id": "68647c10484f0321f2ac80e1",
  "text": "BEWARE! Dear Friends, Avoid this company at all cost. i wanted to extract data to see what products sell most. In the end, I didn't get any data, I was trying to cancel the free trial before it will expire. I got a surprise -the charge of the US $299 on my bank account. I contacted my bank to dispute this unauthorized charge with the bank and 10 days later I received the letter from Wells Fargo that charge was correct and authorized. Now, I am turning this incident to California General Attorney. I called to Octoparse but there no life agent but only prerecorded messenger in Chinese language. Octoparse charged me monthly fee after I cancelled the Free Trial.",
  "score": 1,
  "title": "BEWARE",
  "date": "2025-07-02T02:23:44.000Z",
  "language": "en",
  "reviewer": {
    "name": "gje",
    "id": "5eb487ddc66da3fb1e7feb9b",
    "countryCode": "US",
  },
  "url": "https://www.trustpilot.com/reviews/68647c10484f0321f2ac80e1"
}]

Is it within legal boundaries to extract Trustpilot reviews through web scraping?

Our Trustpilot Reviews Scraper operates ethically and refrains from collecting private user information, such as email addresses or locations. It exclusively gathers publicly shared data chosen by the user. Nevertheless, it's essential to exercise caution, as your results may inadvertently include personal information. Only engage in scraping personal data if you possess a valid and lawful justification.

If you're uncertain about the legitimacy of your purpose, it's advisable to seek guidance from legal professionals.

Your feedback

We’re always working on improving the performance of our Actors. So if you’ve got any technical feedback for Trustpilot Reviews Scraper or simply found a bug, please create an issue on the Actor’s Issues tab in Apify Console.