Trustpilot

Collect customer reviews and business replies from Trustpilot. Enter one website or a list and filter the reviews you want to collect.

Features

Feature	What you get
Reviews	Titles, text, star ratings, publication dates and experience dates
Reviewers and replies	Available reviewer details, verification labels, business replies and review links
Filters	Rating, language, date, keywords, replies and verification
Output	Individual reviews or reviews grouped by website

Available reviews and fields depend on the business, filters and public source response.

Quick start

{
  "website": ["www.expensify.com", "mejuri.com"],
  "process": "ga",
  "maximum": 40,
  "format": "list"
}

Enter company domains, website URLs or Trustpilot company review URLs. Select the Trustpilot country, choose your filters, and run the actor.

Collection options

ga collects reviews using your filters. gas searches each rating group; selecting a star rating narrows it to that group. gd provides detailed review records, and gr uses the compatible structured Review format.

maximum limits reviews per website, or per rating group with gas. maxResults limits reviews across the entire run. maxcrawl limits pages per group. Trustpilot may make fewer public pages available than these limits allow.

Use sort: "recency" for recent reviews or "relevance" for Trustpilot's ordering. Wrapped results are grouped into one row per website with reviews in data; recent-first ordering also applies across rating groups in that format.

Results

Individual records include the original review fields, plus website, link and opinion (Positive, Neutral or Negative, based on the star rating). Available fields vary by review. Missing replies or verification details remain missing.

The actor reads public reviews and does not require your Trustpilot login. If access is blocked, try another proxy or retry later. For support, share the run URL and affected website.

Pay-per-event billing

Each valid pay-per-event run with at least one input includes a minimum charge of 100 result units, shared across all inputs in that run. Any placeholder rows are clearly marked and contain no scraped data; filter them out when exporting. Each separate run has its own minimum, including scheduled or API runs. Platform usage is included.

Unsuccessful lookups

Where listed in the Pricing tab, a handled lookup problem that prevents a run from returning any real results produces one clear error record and a single $0.02 unsuccessful-lookup fee, in addition to any listed start fee.