Consumer Affairs Scraper

Extract company profiles and consumer reviews from ProductReview.com.au — Australia's largest consumer review platform covering 100,000+ products and services. Search companies by keyword or category, then get detailed company ratings and individual customer reviews.

What you can do

• Search for companies and products by keyword
• Browse companies by category (insurance, automotive, finance, health, etc.)
• Get reviews for specific companies including star ratings, review text, author, and date
• Filter reviews by minimum star rating

Input

Field	Type	Description
mode	select	searchCompanies or getReviews (required)
query	string	Keyword search (mode=searchCompanies)
category	select	Category to browse (mode=searchCompanies)
companySlugs	array	Company slugs or URLs (mode=getReviews)
minRating	integer	Minimum star rating filter 1–5 (mode=getReviews)
maxItems	integer	Max records to return (1–10,000, default 100)

Example inputs

Search for companies:

{
  "mode": "searchCompanies",
  "query": "insurance",
  "maxItems": 20
}

Browse a category:

{
  "mode": "searchCompanies",
  "category": "automotive",
  "maxItems": 50
}

Get reviews for a company:

{
  "mode": "getReviews",
  "companySlugs": ["amazon", "nrma-car-insurance"],
  "minRating": 1,
  "maxItems": 100
}

Output

Company records (mode=searchCompanies)

Field	Description
companySlug	Company identifier slug
companyName	Company display name
companyWebsite	Company official website
overallRating	Average star rating (1.0–5.0)
reviewCount	Total number of reviews
category	Product/service category
parentCategory	Parent category
logoUrl	Company logo image URL
imageUrl	Cover image URL
sourceUrl	ProductReview.com.au listing URL
recordType	Always "company"
scrapedAt	UTC timestamp

Review records (mode=getReviews)

Field	Description
companySlug	Company identifier
rating	Star rating (1–5)
title	Review headline (when provided)
body	Review body text
authorName	Reviewer name
date	Review date (ISO 8601)
reviewImages	Attached images (when present)
sourceUrl	ProductReview.com.au listing URL
recordType	Always "review"
scrapedAt	UTC timestamp

Example output

{
  "companySlug": "amazon",
  "companyName": "Amazon",
  "companyWebsite": "https://www.amazon.com.au",
  "overallRating": 1.6,
  "reviewCount": 2543,
  "category": "General Merchandise Shops",
  "sourceUrl": "https://www.productreview.com.au/listings/amazon",
  "recordType": "company",
  "scrapedAt": "2026-05-30T12:00:00+00:00"
}

Available categories

Insurance, Finance, Shops & Retail, Health, Home Services, Automotive, Telco & Internet, Travel, Education, Food & Beverages, Electronics, Fashion & Beauty, Real Estate, Sports & Leisure, Pets, Professional Services.

FAQ

What is ProductReview.com.au? ProductReview.com.au is Australia's largest consumer review platform with 3M+ reviews across 100,000+ businesses, products, and services.

Do I need an account or API key? No. All review data is publicly accessible.

How many reviews per company? ProductReview shows approximately 35 reviews per page in structured data. Multiple pages are automatically fetched until maxItems is reached.

Are reviews verified? ProductReview.com.au marks some reviews as from verified purchasers. This information is available in the review data when present.

Can I get reviews for Australian-only companies? The platform focuses on the Australian market. Most reviewed companies are Australian businesses or those with a significant Australian customer base.

How fresh is the data? Each run scrapes live pages. Reviews are sorted by most recent first.