🇦🇺 ProductReview.com.au Reviews Scraper

Export the written reviews behind an Australian business or product: reviewer name, where they live, the star rating, the date, and the full review text, one row per review. No account, no API key, no login.

ProductReview.com.au is where Australian consumers rate the businesses they buy from: internet providers, insurers, holiday operators, retailers, trades. The site shows a handful of reviews at a time, sorted the way it wants, with no export. Reading a thousand reviews on one operator means clicking through thirty pages and copying by hand. This Actor walks the listing, follows its pagination, and writes every review into a dataset you can open in a spreadsheet.

Who uses it	What they use the reviews for
💼 Buyers of Australian consumer businesses	Reading the complaint record a seller did not write, before the price is agreed
📋 Diligence analysts	Dating the complaints, so a spike can be matched to a management change or a price rise
🎯 Competitive and brand teams	Tracking what customers say about a rival week by week, with the text attached
📊 Market researchers	Counting ratings by location and by product variant across a whole category

📋 What it does

💡 Why it matters: in a consumer business, the public review page is the part of the story the seller does not control. One star rating is an opinion. Nine hundred of them, dated and located, is evidence.

• 🔗 Takes listing, category or search pages. Give it a listing URL to scrape that business, or a category or search page and it collects the listings on it first.
• 📄 Follows the listing's own pagination, 35 reviews a page, until your cap or the last page.
• 📝 Returns the full review text, not a truncated preview.
• 👤 Carries the reviewer's display name and location, as the site publishes them.
• 🔀 Deduplicates by review id, so a review promoted to the top of a page is not billed twice.
• 📦 One flat row per review, the same 11 fields every run, exported as CSV, Excel, JSON or XML.

📊 Output

Every review is one flat row with 11 fields. null means the site did not publish that value for that review.

Field	Type	Description
🖼 imageUrl	string	Photo attached to the review, or the listing's own picture when the review has no photo
🏷 productName	string	Product, variant or business the review was written about
🔗 productUrl	string	Direct link to that product's page on ProductReview.com.au
👤 reviewerName	string	Reviewer's display name
📍 reviewerLocation	string	Reviewer's stated region and state, null where the reviewer left it off
🖼 reviewerAvatarUrl	string	Reviewer's avatar image
⭐ rating	number	Star rating, 1 to 5
📅 reviewDate	string	ISO timestamp of first publication
📝 reviewText	string	Full body of the review
🕒 scrapedAt	string	ISO timestamp of collection
⚠️ error	string	null on a normal row, the reason on a row that records a page the run could not fetch

Example rows

{
  "imageUrl": "https://cdn.productreview.com.au/resize/listing-picture/3fc9a6fe-048e-45ef-a5f8-0868f4c10bcd?height=600&v=2&width=600",
  "productName": "Breville Barista Express BES870BSS (Brushed Stainless Steel)",
  "productUrl": "https://www.productreview.com.au/listings/breville-barista-express-bes870bss-brushed-stainless-steel",
  "reviewerName": "Alana K",
  "reviewerLocation": "Sydney, NSW",
  "reviewerAvatarUrl": "https://cdn.productreview.com.au/resize/avatar/36e1683c-e9f3-4487-a49b-cf350b330a50?cover=true&height=80&v=2&width=80",
  "rating": 5,
  "reviewDate": "2025-10-07T07:52:04Z",
  "reviewText": "We love our coffee machine! Easy to use and makes a great cup of coffee!",
  "scrapedAt": "2026-09-22T18:53:29.917Z",
  "error": null
}

{
  "imageUrl": "https://cdn.productreview.com.au/resize/listing-picture/4f1f5c0e-2928-4776-baa4-e5ec31039d01?height=600&v=2&width=600",
  "productName": "CoinSpot",
  "productUrl": "https://www.productreview.com.au/listings/coinspot",
  "reviewerName": "Paul G",
  "reviewerLocation": "Central Highlands and Goldfields, VIC",
  "reviewerAvatarUrl": "https://cdn.productreview.com.au/resize/avatar/4d999c36-b2c1-3ce7-a47b-5d2f37577427?cover=true&height=80&v=2&width=80",
  "rating": 2,
  "reviewDate": "2026-09-17T19:05:37Z",
  "reviewText": "Be aware that the coinspot instant buy and sell prices are not as stated. The instant buy price is inflated by 2-3%+ on true market rates and the sell price is 2-3%+ below the advertised rate. Use the open market platform if you choose to use the app and always check the open market before you proceed with any buy/sell",
  "scrapedAt": "2026-09-22T18:52:44.774Z",
  "error": null
}

✨ Why choose this Actor

	What you get
The text, not a summary	The full body of each review, with the rating and the date beside it, ready to sort and filter.
The whole listing, not page one	The run follows the listing's pagination to the last page or to your cap, whichever comes first.
Reviewer location on the row	Ratings can be cut by region, which is how a single bad branch shows up in national numbers.
No credentials	The site is public. No account, no key, no quota to negotiate.
You pay per row	No subscription. A run that finds nothing costs nothing.

🚀 How to use it

1. Create a free Apify account. New accounts start with $5 of credit.
2. Open the Actor and select Try for free.
3. Put the listing you care about in startUrls, or a category or search page to sweep several at once.
4. Add a searchQuery to pull in listings matching a term, and set maxItems to cap the run.
5. Select Start, then export from the Dataset tab as CSV, Excel, JSON or XML.

One business, the whole review history:

{
  "startUrls": [{ "url": "https://www.productreview.com.au/listings/coinspot" }],
  "maxItems": 1000
}

A category with a search term:

{
  "startUrls": [{ "url": "https://www.productreview.com.au/c/internet-service-providers" }],
  "searchQuery": "internet provider",
  "maxItems": 500
}

⚙️ Input

Field	Required	Description
startUrls	Yes	Pages to start from. A listing page is scraped for its reviews. A category, search or home page is read for the listings on it, and those are scraped in turn
searchQuery	No	Search term. The Actor adds the site's search results page for it and scrapes the listings found there
maxItems	No	Maximum rows per run. Free plan is capped at 10 as a preview, paid plans go to 1,000,000

💰 Pricing

Pay per result. No subscription, and no Apify platform usage on top.

Apify plan	Free	Bronze	Silver	Gold	Platinum	Diamond
Per row	$0.004	$0.0039	$0.0038	$0.0036	$0.0036	$0.0036

Rows collected	Cost on the Free plan
100	$0.40
1,000	$4.00
10,000	$40.00

Free plan runs return up to 10 rows as a preview. Any paid Apify plan lifts that to 1,000,000 per run.

🔌 Integrate with any app

The dataset is available through the Apify API as soon as the run finishes. Use run-sync-get-dataset-items for a one-shot call, webhooks to trigger what happens next, or the Make, Zapier, Airbyte and LangChain integrations listed on the Actor page.

🤖 Use with an AI agent

Give an agent live access to the site over the Model Context Protocol:

$claude mcp add --transport http apify "https://mcp.apify.com?tools=acquistion-automation/productreview-com-au-reviews-scraper"

Then ask it in plain language what customers complain about on a listing, and have it read the review text back with the dates.

❓ Frequently asked questions

How many reviews does one listing return? As many as the listing has, up to your maxItems. The Actor reads 35 per page and follows the listing's pagination to the last page.

What do I put in startUrls? A listing page such as https://www.productreview.com.au/listings/coinspot gets you that business's reviews. A category page, a search results page or the home page is treated as an index: the Actor collects the listings shown there and scrapes each one.

Why does productName show a variant rather than the listing I asked for? A listing page pools the reviews of every variant under it. The row names the variant the reviewer actually wrote about, and productUrl links to that variant's page.

Is reviewerLocation always filled? No. It is the region the reviewer put on their profile, and some leave it blank. Those rows carry null.

Can I re-run it on a schedule? Yes. Schedule the Actor from the Apify console and each run writes its own dataset, so you can diff this week's reviews against last week's.

Do I need a proxy? No. Requests, retries and proxying are handled inside the Actor and included in the price.

🔗 More from Acquisition Automation Co.

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• IRS Exempt Organizations Scraper

About Acquisition Automation Co.

We build automation for people buying businesses. The repetitive part of an acquisition search, checking listings, pulling public records, tracking owners and assets, is work a machine should do, so the buyer's time goes into judging deals instead of collecting them.

We add new Actors regularly. If there is a source you need and do not see here, tell us.

🆘 Support

Open an issue in the Issues tab of this Actor with your run ID, the input you used, and what you expected to get back.

⚠️ Disclaimer

This Actor is independent and is not affiliated with, endorsed by, or sponsored by ProductReview.com.au. It collects only publicly available data. You are responsible for using that data in compliance with the source's terms of service and applicable law, including Australian privacy law and the GDPR where it applies.