Trustpilot Reviews Scraper
Pricing
from $0.69 / 1,000 results
Trustpilot Reviews Scraper extracts customer reviews, star ratings, company replies and Trustpilot data in bulk โ scrape verified reviews from any company page for brand reputation, competitor research, online reputation and review analytics.
You can access the Trustpilot Reviews Scraper programmatically from your own applications by using the Apify API. You can also choose the language preference from below. To use the Apify API, youโll need an Apify account and your API token, found in API & Integrations in Apify Console.
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Date Range", "enum": [ "all", "last30days", "last3months", "last6months", "last12months" ], "type": "string", "description": "Only collect reviews posted within this rolling window.", "default": "all" }, "startDate": { "title": "๐
Only Reviews Published After", "pattern": "^(\\d{4})-(0[1-9]|1[0-2])-(0[1-9]|[12]\\d|3[01])$", "type": "string", "description": "Optional hard cutoff โ only keep reviews published on or after this date (YYYY-MM-DD). If both this and 'Only reviews from the last N days' are set, the more recent cutoff wins." }, "lastDays": { "title": "๐
Only Reviews from the Last N Days", "minimum": 1, "maximum": 3650, "type": "integer", "description": "Optional. Only keep reviews published within this many days of now." }, "filterVerifiedOnly": { "title": "โ
Verified Reviews Only", "type": "boolean", "description": "Only collect reviews Trustpilot marks as verified.", "default": false }, "filterRepliesOnly": { "title": "๐ฌ Reviews with Company Replies Only", "type": "boolean", "description": "Only collect reviews that received a company reply.", "default": false }, "filterCountries": { "title": "๐ Filter by Reviewer Country", "type": "array", "description": "Only collect reviews from reviewers in these ISO country codes (e.g. US, GB, DE). Leave empty for all countries.", "default": [], "items": { "type": "string" } }, "scrapeAllReviews": { "title": "๐ Scrape All Languages by Default", "type": "boolean", "description": "When ON (recommended), reviews are collected in every language by default. Turn OFF to automatically restrict to the company's local language when no explicit language filter is set.", "default": true }, "expandRegionalDomains": { "title": "๐ณ๏ธ Expand to Regional Sibling Domains", "type": "boolean", "description": "Automatically discover and include the same brand's regional Trustpilot domains (e.g. nike.com and nike.co.uk) alongside your requested company.", "default": true }, "strictNameMatch": { "title": "๐ฏ Strict Name Matching", "type": "boolean", "description": "When looking up a company by name, require a stronger match instead of accepting the closest search result. Reduces false positives for generic company names.", "default": false }, "includeCompanyDetails": { "title": "๐ข Include Company Details", "type": "boolean", "description": "Attach a nested company profile (name, domain, category, trust score, contact info) to every review row.", "default": false }, "includeCompanyAdditionalFields": { "title": "๐ข Include Extra Company Flags", "type": "boolean", "description": "Also include extra company-plan flags (claimed status, subscription info, consumer alerts). Requires 'Include Company Details' to be ON.", "default": false }, "includeStats": { "title": "๐ Include Company Rating Stats", "type": "boolean", "description": "Attach a rating-distribution stats block (total reviews, average stars, trust score, per-star breakdown) to every review row.", "default": false }, "includeTransparency": { "title": "๐ Include Transparency Data", "type": "boolean", "description": "Attach Trustpilot's review-collection transparency data (collection method breakdown) to every review row, when published for that company.", "default": false }, "flattenCompanyData": { "title": "๐ Flatten Company Fields", "type": "boolean", "description": "Also add flat top-level companyName / companyDomain / companyTrustScore columns โ handy for CSV/Excel exports.", "default": false }, "splitDatasets": { "title": "๐๏ธ Save Company Rows Separately", "type": "boolean", "description": "Also save one roll-up record per company (profile + stats) to its own downloadable section in the Output tab, in addition to the review rows.", "default": false }, "emitInputStatus": { "title": "๐งพ Report Inputs with No Results", "type": "boolean", "description": "Save a diagnostic record for every input that returned zero reviews (not found or filtered out entirely) to its own section in the Output tab.", "default": true }, "reviewInsights": { "title": "๐ง Generate Review Insights", "type": "boolean", "description": "Compute a per-company insights summary (rating breakdown, sentiment split, recurring complaint themes, top negative terms) โ no AI required.", "default": false }, "painPointAnalysis": { "title": "๐ค AI Pain-Point Analysis", "type": "boolean", "description": "Use an AI model to summarize customer pain points, missing features, and quick wins per company. Requires an AI Provider and API key below (your own key โ not billed by Apify).", "default": false }, "aiProvider": { "title": "๐ AI Provider", "enum": [ "anthropic", "openai" ], "type": "string", "description": "AI provider to use for AI Pain-Point Analysis. Only used when that option is ON." }, "aiApiKey": { "title": "๐ AI API Key", "type": "string", "description": "Your own API key for the selected AI Provider. Only used when AI Pain-Point Analysis is ON. Stored encrypted." }, "aiModel": { "title": "๐ AI Model (optional)", "type": "string", "description": "Override the default model used for AI Pain-Point Analysis (e.g. claude-sonnet-5, gpt-4o-mini). Leave empty to use the provider's default." }, "enrichEmails": { "title": "๐ง Enrich Company Contact Email", "type": "boolean", "description": "Look up a best-effort public contact email for each company and attach it to every review row.", "default": false }, "qualifyByPayment": { "title": "๐ณ Detect Payment Processors", "type": "boolean", "description": "Detect which payment processors / e-commerce platforms a company's website appears to use โ useful for sales/lead qualification. Works together with 'Enrich Company Contact Email', so turn both ON.", "default": false }, "maxConcurrency": { "title": "๐ Max Concurrency", "minimum": 1, "maximum": 50, "type": "integer", "description": "Maximum number of inputs processed in parallel. Higher is faster but more resource-intensive.", "default": 10 }, "minConcurrency": { "title": "๐ข Min Concurrency", "minimum": 1, "maximum": 50, "type": "integer", "description": "Lowest number of inputs processed in parallel when the run slows down to stay reliable.", "default": 1 }, "maxRequestRetries": { "title": "๐ Max Retries per Request", "minimum": 1, "maximum": 10, "type": "integer", "description": "How many times to retry a single request before giving up on it.", "default": 3 }, "requestDelay": { "title": "โฑ๏ธ Delay Between Page Fetches (seconds)", "minimum": 0, "maximum": 30, "type": "number", "description": "Polite pause between page fetches for the same company. Float seconds; a little jitter is added automatically.", "default": 0 }, "requestTimeout": { "title": "โณ Request Timeout (seconds)", "minimum": 5, "maximum": 120, "type": "number", "description": "Maximum time to wait for a single request before treating it as failed.", "default": 30 }, "bypassProtection": { "title": "๐ก๏ธ Reliability Mode (Recommended)", "type": "boolean", "description": "Adds an extra preparation step so runs complete consistently instead of failing. Strongly recommended to keep ON.", "default": true }, "sessionRefreshSeconds": { "title": "๐ Preparation Refresh Interval (seconds)", "minimum": 60, "maximum": 7200, "type": "integer", "description": "Advanced. How long the preparation result is reused before it is redone.", "default": 1200 }, "verificationTimeoutSecs": { "title": "โณ Preparation Timeout (seconds)", "minimum": 10, "maximum": 120, "type": "integer", "description": "Advanced. Maximum time allowed for the preparation step to complete.", "default": 45 }, "verboseLogging": { "title": "๐ฃ๏ธ Detailed Real-Time Logging", "type": "boolean", "description": "Show friendly, real-time progress logs (companies found, reviews collected, retries) while the run is in progress.", "default": true }, "proxyConfiguration": { "title": "๐ Network Settings", "type": "object", "description": "Leave this OFF to let the Actor choose network settings automatically during the run, or turn it ON to choose your own network options from the start.", "default": { "useApifyProxy": false } } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 }, "PROXY_UNBLOCKER_UNITS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 }, "PROXY_UNBLOCKER_UNITS": { "type": "integer", "example": 0 } } } } } } } } }}OpenAPI is a standard for designing and describing RESTful APIs, allowing developers to define API structure, endpoints, and data formats in a machine-readable way. 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