Hotels.com Review Scraper 🏨

Powerful scraper for extracting detailed hotel reviews from Hotels.com. Get comprehensive review data including ratings, guest comments, management responses, and more.

🎯 Features

• Extract detailed review information from any Hotels.com property listing
• Collect verified guest reviews with ratings and detailed feedback
• Capture management responses to guest reviews
• Get reviewer details and trip type information
• Support for proxy configuration to avoid rate limiting
• Customizable number of reviews to scrape

📊 Output Data

Each review record includes:

• Product URL
• Review ID
• Rating score
• Review text content
• Review date
• Reviewer name
• Trip type
• Verification status
• Management response (if available)
  • Response text
  • Respondent name
  • Response date
• Timestamp of when the data was scraped

💡 Use Cases

• Hotel market research and competitive analysis
• Customer sentiment analysis
• Service quality monitoring
• Response rate and quality tracking
• Guest satisfaction tracking
• Review management system integration

🔧 Input Parameters

• productUrls: Array of Hotels.com property URLs to scrape
• maxItems: Maximum number of reviews to collect (optional, default: 30)
• proxyConfiguration: Proxy settings (optional, recommended for large-scale scraping)

Input Example

A full explanation of an input example in JSON.

{
    "productUrls": [
        "https://www.hotels.com/ho1949303712/las-vegas-hilton-at-resorts-world-las-vegas-united-states-of-america/?chkin=2025-02-22&chkout=2025-02-23&x_pwa=1&rfrr=HSR&pwa_ts=1738983958423&referrerUrl=aHR0cHM6Ly93d3cuaG90ZWxzLmNvbS9Ib3RlbC1TZWFyY2g%3D&useRewards=false&rm1=a2&regionId=2008&destination=Las+Vegas%2C+Nevada%2C+United+States+of+America&destType=MARKET&neighborhoodId=800045&latLong=36.17006%2C-115.141376&trackingData=AAAAAQAAAAEAAAAQAL6jcBDUo_pQmSJUNAR2LOoOUUOkw2sPXafs1a54OXlCSstgsykD5J1i24AyNx81ETYEz5Yeteegv2MB0dEUeGAQ1RqLmvc0aFbFnAk5uhd7G3bJKBnYuC8RCoDxadmLFFY_mQ0bdbtc7NOTb_HPv5ku0NIZtGmdDQcxJw-3wgtUaTUrfpme_nreaD8A8elodTcBQX4O0zFLC8ajr4lLjEAGhMNCTY_hXkc8GLzlY0hC8sPNfkZ0Nz4Fgzn43lIboAhBRwKngpQG0UaM4UcQfqsy2uVHVdpab2CEFpIYYuVdoYYdJ6Mnfi7V_6Pl63MR3VD8AtduQaAy6XxWzXS0CRG7ltN_CPSAa7aD5d9t_cCo5BcxYIv_CkLhYA7InbB_bxMANXEfjOc8d8AI42e8jvOQq0MBBcb6oAvCiqsQAXvkwlRriNY6lo_fJTpfUWgK4GyynYyGKemLFzYnw7c7qaYtB5oz9e_hbjUB7qHMPYLb_9x7lTUvXDJsjALuOZTD-x5qgPQqp2GX_vSBuRdtUo7_BOV2wNeHEMOq_H9AhfiWohraKludoMKT3gOpFbHslhxxs_DqHF59XhuYt6wRMmC25_ZGtD-7C1t8HH35cjsvxAcSPJeEDqD-M6FqG-ZJuNxtD1k-U3dvIF5FMz6qOy5aODH4bYd_Xo0BSyqPRO7fieS1rAuP5oXskOfuJEiSFR2DJrlF41vsQcSX7xfTyxL9VtEu81G0KVR8e_3mi_IeUtrb47c83LjkZU1m2Svwc9bAeHojY2R0JgQhnWUa3tbcvsk4FFDSAtKVXnYoHRBWDqe7hizaZVN6o1-ZawlmJTZtQatUdp6UZdquIVXvkIPVT_VSwhHgNrz-BZUu4WOXQtNLZLNlpDd4HvQeIsPEUNQ0plqrL_lRi3ZJuWmJ1f5QXgBCS_zEL4uKz-_hu3ynbnu9UzbHWxvgCFA4XaXOjgcszKxFdKdG10eX6hwavREdBs83_cMvk6Zi0t0qkasrfQFT6TwnUR5vP8C6LPXKuDMP69JScBtxRZ-riZ-GSTRUv7Z6v2KV_Sl9ivdgxNdP_eYYHiCrHOIFLAKvHDy-IFkKigTZTsu91H_D4QERw4w6sBISAsADahnDCRIQVz3A9NGfA5TXXNxLa6zFFh3kM8EdWbZ_Bv37REc29HRwvywU-CM3n7LzSR2cCuKxsu7O1UbBCYfEGbFF4OPDiFfdlQ2lSOJ9-Snrq2jzLebodyGPxjo4ZEDrjSH3v7VDjqwMWKisQp617DFkU7UBsIBRR-P7hDC9g5Hnfw_Ek4E3rp035Ak3QxXXdgVwtT-KKotQzPJtt6HS3-_H5o5DyT7bYHwhS7NnRXJTWSeusL4eH1-raePYoHGOdBxo8x1R27g%3D&rank=1&testVersionOverride=Buttercup%2C39483.0.0%2C50028.0.0%2C50813.0.0%2C51642.0.0%2C51690.0.0%2C52131.0.0%2C54709.194717.1%2C59134.207501.0%2C50988.158353.0%2C54072.210754.1%2C57292.207418.1&slots=&position=1&beaconIssued=&sort=RECOMMENDED&top_dp=199&top_cur=USD&userIntent=&selectedRoomType=226554339&selectedRatePlan=383740751&expediaPropertyId=60884491&searchId=57ef6b5c-dc3c-4b55-9927-b193b6aae407"
    ,
    "maxItems": 30
}

Output sample

The results will be wrapped into a dataset which you can always find in the Storage tab. Here's an excerpt from the data you'd get if you apply the input parameters above:

And here is the same data but in JSON. You can choose in which format to download your data: JSON, JSONL, Excel spreadsheet, HTML table, CSV, or XML.

[
    {
        "productUrl": "https://www.hotels.com/ho1949303712/las-vegas-hilton-at-resorts-world-las-vegas-united-states-of-america/?chkin=2025-02-22&chkout=2025-02-23&x_pwa=1&rfrr=HSR&pwa_ts=1738983958423&referrerUrl=aHR0cHM6Ly93d3cuaG90ZWxzLmNvbS9Ib3RlbC1TZWFyY2g%3D&useRewards=false&rm1=a2&regionId=2008&destination=Las+Vegas%2C+Nevada%2C+United+States+of+America&destType=MARKET&neighborhoodId=800045&latLong=36.17006%2C-115.141376&trackingData=AAAAAQAAAAEAAAAQAL6jcBDUo_pQmSJUNAR2LOoOUUOkw2sPXafs1a54OXlCSstgsykD5J1i24AyNx81ETYEz5Yeteegv2MB0dEUeGAQ1RqLmvc0aFbFnAk5uhd7G3bJKBnYuC8RCoDxadmLFFY_mQ0bdbtc7NOTb_HPv5ku0NIZtGmdDQcxJw-3wgtUaTUrfpme_nreaD8A8elodTcBQX4O0zFLC8ajr4lLjEAGhMNCTY_hXkc8GLzlY0hC8sPNfkZ0Nz4Fgzn43lIboAhBRwKngpQG0UaM4UcQfqsy2uVHVdpab2CEFpIYYuVdoYYdJ6Mnfi7V_6Pl63MR3VD8AtduQaAy6XxWzXS0CRG7ltN_CPSAa7aD5d9t_cCo5BcxYIv_CkLhYA7InbB_bxMANXEfjOc8d8AI42e8jvOQq0MBBcb6oAvCiqsQAXvkwlRriNY6lo_fJTpfUWgK4GyynYyGKemLFzYnw7c7qaYtB5oz9e_hbjUB7qHMPYLb_9x7lTUvXDJsjALuOZTD-x5qgPQqp2GX_vSBuRdtUo7_BOV2wNeHEMOq_H9AhfiWohraKludoMKT3gOpFbHslhxxs_DqHF59XhuYt6wRMmC25_ZGtD-7C1t8HH35cjsvxAcSPJeEDqD-M6FqG-ZJuNxtD1k-U3dvIF5FMz6qOy5aODH4bYd_Xo0BSyqPRO7fieS1rAuP5oXskOfuJEiSFR2DJrlF41vsQcSX7xfTyxL9VtEu81G0KVR8e_3mi_IeUtrb47c83LjkZU1m2Svwc9bAeHojY2R0JgQhnWUa3tbcvsk4FFDSAtKVXnYoHRBWDqe7hizaZVN6o1-ZawlmJTZtQatUdp6UZdquIVXvkIPVT_VSwhHgNrz-BZUu4WOXQtNLZLNlpDd4HvQeIsPEUNQ0plqrL_lRi3ZJuWmJ1f5QXgBCS_zEL4uKz-_hu3ynbnu9UzbHWxvgCFA4XaXOjgcszKxFdKdG10eX6hwavREdBs83_cMvk6Zi0t0qkasrfQFT6TwnUR5vP8C6LPXKuDMP69JScBtxRZ-riZ-GSTRUv7Z6v2KV_Sl9ivdgxNdP_eYYHiCrHOIFLAKvHDy-IFkKigTZTsu91H_D4QERw4w6sBISAsADahnDCRIQVz3A9NGfA5TXXNxLa6zFFh3kM8EdWbZ_Bv37REc29HRwvywU-CM3n7LzSR2cCuKxsu7O1UbBCYfEGbFF4OPDiFfdlQ2lSOJ9-Snrq2jzLebodyGPxjo4ZEDrjSH3v7VDjqwMWKisQp617DFkU7UBsIBRR-P7hDC9g5Hnfw_Ek4E3rp035Ak3QxXXdgVwtT-KKotQzPJtt6HS3-_H5o5DyT7bYHwhS7NnRXJTWSeusL4eH1-raePYoHGOdBxo8x1R27g%3D&rank=1&testVersionOverride=Buttercup%2C39483.0.0%2C50028.0.0%2C50813.0.0%2C51642.0.0%2C51690.0.0%2C52131.0.0%2C54709.194717.1%2C59134.207501.0%2C50988.158353.0%2C54072.210754.1%2C57292.207418.1&slots=&position=1&beaconIssued=&sort=RECOMMENDED&top_dp=199&top_cur=USD&userIntent=&selectedRoomType=226554339&selectedRatePlan=383740751&expediaPropertyId=60884491&searchId=57ef6b5c-dc3c-4b55-9927-b193b6aae407",
        "reviewId": "679c2fc40427143f6a1552e0",
        "rating": "10/10 Exceptional",
        "reviewText": "Fantastic place to stay",
        "reviewDate": "Jan 31, 2025",
        "reviewer": "Travis",
        "tripType": "Travis, 2-night trip",
        "isVerified": true,
        "managementResponse": {
            "responseText": "Greetings, thank you so much for taking the time and leaving us a positive review. We would be honored to welcome you back to our Resorts & Casino! Thank you for staying with us!",
            "respondent": "Response from Henry - Guest Relations on Jan 31, 2025",
            "responseDate": "Jan 31, 2025"
        },
        "scrapedAt": "2025-02-08T03:32:36.199Z"
    },
    ...
]

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