Hey there!

Thank you very much for reaching out. Can you please send your Run ID so we can investigate the issue in detail?

Best

Hey again!

First, we strongly suggest you remove your previous comment since you are sharing your API key. Anybody with this key can access all of your resources in Apify.

We extracted a couple of Run IDs from the screenshot. In the screenshots, it is mentioned that the video that you would like to download does not have the quality attribute that you are seeking. Therefore, the video did not download properly.

To understand the root cause of the problems, you can check Runs logs like this one: https://console.apify.com/view/runs/jdnzluzfi8HSZjkmI

Best

Thank you for the advice.. I am not looking for any particular quality.. for me any quality will work.. if you can help us..

Thank You,

Giving you run Id to check. Run ID: oLFrYIA2WuP0VoyYD

Thank You,

Say for Run ID: qp0pftnDGwo

We had given input as 360. I played the video, the specific quality of video is available, still why its failing in download?

Thank You,

Hey again,

Youtube Web Player is not the same player that we use. For our actor, 360p quality is not available for download since YT is bringing it from some other place. To use our actor, you have to specify the correct quality to download. In most of cases, the actor is not suitable for such API usages.

However, I just passed this information to the Engineering team to implement "Fallback Quality". Therefore, whenever you want to download a video, you will get the correct quality automatically.

I will keep you posted. Best

Hi.. thanks for your prompt reply and helping us.. By when can I expect to hear from your engineering team the right implemented procedure.

Thank You,

Hey again!

No need for a wait time :) The changes have been deployed. Can you please try it again and let us know if your success rate has been increased? I hope this will work properly for you.

Awaiting your reply, Best

Gr8.. Let me check.

Tried Run: SzXuoiEdfc3KwuVGD Gave a set of 30 videos to Download. It downloaded 24. 1 was private: acceptable it cannt be downloaded but missed 5 files to download. The URLs are as follows. Can you check what might be issue..

Surely the success rate has imporved. Thansk..

https://www.youtube.com/watch?v=k99bk9F002I https://www.youtube.com/watch?v=kdMCSG12GTc https://www.youtube.com/watch?v=LLd75e_yLRk https://www.youtube.com/watch?v=yt7gOinPLpU

Wonderful to hear that the executions have improved. We checked your Run and found out that YT is blocking your proxy on that execution. We just deployed a new version for the IP rotation, where if YT blocks your IP, it changes to another one.

On the other hand, we strongly suggest you execute your runs with batches of a maximum of 10. Simply because, the actor will use the same IP over and over again and at some point of time, that IP will be banned by the system. Therefore, for the sake of Run health, it is always good to keep the Run chunks smaller.

Is there anything that we can help you with? Best

Hi,

The current mechanism is not working well for us. There are many instances of youtube download failing. Approx. 50% of ads are not getting downlaoded. We suggest you to please you residential proxy, and if there is failover on one IP, the request should start from another. Please resolve this issue urgently.