eBay Reviews & Seller Feedback Scraper

eBay Reviews & Seller Feedback Scraper: product reviews and seller feedback from 17 eBay sites

eBay Reviews & Seller Feedback Scraper exports two kinds of eBay ratings: product reviews (star ratings and written reviews of an eBay catalog product) and seller feedback (the positive, neutral and negative ratings buyers leave for a seller). Paste product, item, profile or store URLs, item IDs, EPIDs or usernames, pick filters, and get one clean row per review or feedback entry. Use it for product research, competitor and supplier checks, sentiment analysis, or to monitor what buyers say about your own shop.

• Reviews and feedback in one Actor. Product pages give product reviews, sellers and stores give feedback, and an item URL gives either or both.
• Filters on both. Star ratings, verified purchases and keyword for reviews; positive/neutral/negative, period, photos, keyword and eBay's automated feedback for sellers.
• Every side of a feedback profile. Feedback a member received as a seller (default), received as a buyer, both, or left for others.
• Seller replies included. Feedback rows carry the seller's public response and any follow-ups.
• 17 marketplaces. ebay.com, ebay.co.uk, ebay.de, ebay.fr, ebay.it, ebay.es, ebay.ca, ebay.com.au, ebay.nl, ebay.at, ebay.ch, ebay.ie, ebay.pl, ebay.com.hk, ebay.com.my, ebay.ph and ebay.com.sg.
• Only what eBay shows publicly. Names appear exactly as eBay prints them: buyers masked (d***s), sellers in full.
• A run summary you can check. The RUN_SUMMARY record lists per source the product or seller found, the totals eBay reported, rows saved, rows filtered out and errors.

What can you do with it?

Goal	How
Find the weak points of a product	Add the product URL, set Star ratings to 1 and 2 stars and Sort to lowest rating.
Check a supplier before you buy	Add the seller's profile or store URL, set Feedback ratings to negative and Feedback period to 12 months.
Compare a product across countries	Add the same product on ebay.com, ebay.co.uk and ebay.de: each site returns the reviews written there.
Monitor your own shop	Schedule a run on your username with Sort feedback by newest and Feedback period last month.
Collect review text for analysis	Add many product URLs, keep Verified purchases only on and export to CSV or JSON.

Quick start

1. Click Try for free and sign in to Apify.
2. Paste an eBay product URL and a seller username into eBay URLs, IDs or usernames.
3. Keep Max items per source at 100 for a first run.
4. Click Start, then open the Output tab and export the data.

{
    "startUrls": ["https://www.ebay.com/p/4062765295", "https://www.ebay.com/usr/recelle_69"],
    "maxItemsPerSource": 100
}

What you can put in

Input	Gives
Product URL ebay.com/p/4062765295 or /p/<name>/<epid>	Product reviews
Product review URL ebay.com/urw/<name>/product-reviews/<epid>	Product reviews
EPID 4062765295 or epid:4062765295	Product reviews
Item URL ebay.com/itm/365888322068 or item ID (12 digits, item:…)	Product reviews of the item's catalog product; the seller's feedback if it has none (or both with What to scrape = Both)
Username recelle_69, profile URL /usr/name, feedback profile URL	Seller feedback
Store URL ebay.com/str/<store name>	Seller feedback of the store owner

A URL's own site (ebay.de, ebay.co.uk, ...) wins over the Marketplace setting, which only applies to plain IDs and usernames.

What data do you get?

Every row is one product review or one feedback entry. Both types share one set of columns; fields that don't apply are null.

Group	Fields
Entry	type (productReview or sellerFeedback), id, rating (1–5 stars), feedbackRating (positive/neutral/negative), title, text, language
Author	author, authorFeedbackScore, recipient, feedbackRole, isAutomated, isVerifiedPurchase
Time	date, editedDate (reviews), dateText, period (feedback)
Engagement	helpfulVotes, totalVotes (reviews), sellerResponse, replies, imageUrls (feedback)
Item	itemId, itemTitle, itemUrl, itemPrice (feedback), itemCondition, itemImageUrl (reviews)
Seller and member	sellerUsername (seller in the transaction), memberUsername, memberFeedbackScore, memberPositivePercent (the profile scraped)
Product	productId (EPID), productTitle, productUrl, productAverageRating, productReviewCount, reviewedOn
Source	site, source, sourceType, scrapedAt

The dataset has three views: Overview, Product reviews and Seller feedback.

Notes on fields

• Feedback has no exact date. eBay shows only a time bucket ("Past month", "Past 6 months", "Past year", "More than a year ago"). dateText is that text in the site language, period the same bucket as pastMonth, past6Months, pastYear or olderThanYear.
• Names. Product reviewers appear with the username eBay prints under the review. In feedback eBay masks buyers (r***o) and shows sellers in full; eBay's automated feedback has no author (isAutomated: true).
• Feedback type. feedbackRole is receivedAsSeller (a buyer rated the member), receivedAsBuyer (a seller rated the member) or leftForOthers (the member rated someone). author wrote it, recipient received it, and sellerUsername is the seller in that transaction. eBay shows no item for feedback received as a buyer.
• Product reviews depend on the site. eBay returns the reviews written on that marketplace, sometimes mixed with reviews from related sites; reviewedOn says where each review was written. Seller feedback is the same on every site; only labels, links and prices change.
• Items in feedback. For feedback older than about 90 days eBay prints the item ID in the title instead of linking it; the Actor still fills itemId and builds itemUrl.
• sellerResponse is the reply written by the seller. replies lists every reply or follow-up eBay shows under the entry.
• Product reviews have no seller responses or photos on eBay, so these stay empty for reviews.

Input reference

Field	Default	Effect
startUrls	—	URLs, IDs or usernames, one per line (see above).
mode	auto	auto, productReviews, sellerFeedback or both. Sources that have nothing to fetch in the chosen mode are skipped with a warning.
site	ebay.com	Marketplace for plain IDs and usernames.
maxItemsPerSource	100	Most rows per input line and type. 0 = no limit.
maxItems	0	Stop the run after this many rows in total. 0 = no limit.
reviewSort	relevance	relevance, newest, oldest, highestRating, lowestRating or mostHelpful.
reviewStarRatings	all	Keep only these star ratings ("1" … "5").
verifiedPurchasesOnly	false	Keep only verified purchase reviews.
reviewKeyword	empty	eBay's review search: keep reviews that mention this text.
feedbackRole	receivedAsSeller	receivedAsSeller, receivedAsBuyer, allReceived (both) or leftForOthers.
feedbackRatings	all	Keep only positive, neutral and/or negative feedback.
feedbackPeriod	all	all, 1m, 6m or 12m.
feedbackSort	newest	newest or relevance.
includeAutomatedFeedback	false	Include the positive feedback eBay leaves automatically when a buyer leaves none.
feedbackWithPhotosOnly	false	Keep only feedback with buyer photos.
feedbackKeyword	empty	eBay's feedback search by item title word or item ID (last 5 years; ignores the period).
proxyConfiguration	Residential	Apify Residential proxy in the marketplace's country.

Filters and speed

• eBay filters feedback by rating only together with a period. Feedback ratings + a period of 1, 6 or 12 months is fast: eBay returns only the matching entries. With All time the Actor reads every entry and keeps the matching ones, which takes longer for big sellers.
• With several feedback ratings and a period, the Actor fetches one rating after the other, and Max items per source counts across them (per feedback type).
• eBay has no star rating filter for reviews, so the Actor reads reviews and keeps the matching ones. Sort by Lowest rating or Highest rating and the run stops as soon as no more matches can follow.

Ready-to-run examples

Critical reviews of a product

{
    "startUrls": ["https://www.ebay.com/p/4062765295"],
    "reviewSort": "lowestRating",
    "reviewStarRatings": ["1", "2"],
    "maxItemsPerSource": 200
}

Negative and neutral feedback of a seller in the last 12 months

{
    "startUrls": ["https://www.ebay.co.uk/usr/recelle_69"],
    "feedbackRatings": ["negative", "neutral"],
    "feedbackPeriod": "12m",
    "maxItemsPerSource": 500
}

Product reviews and seller feedback for a listing

{
    "startUrls": ["https://www.ebay.com/itm/820095821635"],
    "mode": "both",
    "maxItemsPerSource": 50
}

Output examples

Real rows from runs on October 3, 2026 (texts shortened).

A product review:

{
    "type": "productReview",
    "id": "10000000333186858",
    "site": "ebay.com",
    "source": "https://www.ebay.com/p/4062765295",
    "sourceType": "product",
    "rating": 4,
    "feedbackRating": null,
    "title": "Second gen far better than first gen",
    "text": "Had first gen since, I don’t know when. Battery was finally giving out. ...",
    "language": "en",
    "author": "cooknaked",
    "isAutomated": false,
    "date": "2026-05-14T21:47:04Z",
    "isVerifiedPurchase": true,
    "helpfulVotes": 0,
    "totalVotes": 0,
    "reviewedOn": "EBAY_US",
    "itemId": "117174184506",
    "itemTitle": "Apple AirPods Pro 2nd Generation with MagSafe Wireless Charging Case (USB‑C)...",
    "itemUrl": "https://www.ebay.com/itm/117174184506",
    "itemCondition": "Pre-Owned",
    "sellerUsername": "adreplica",
    "productId": "4062765295",
    "productUrl": "https://www.ebay.com/p/4062765295",
    "productAverageRating": 4.16,
    "productReviewCount": 355,
    "scrapedAt": "2026-10-03T11:58:37.448Z"
}

A seller feedback entry:

{
    "type": "sellerFeedback",
    "id": "2686663823015",
    "site": "ebay.co.uk",
    "source": "https://www.ebay.co.uk/usr/recelle_69",
    "sourceType": "seller",
    "rating": null,
    "feedbackRating": "negative",
    "text": "Earbud won't pair with my other bud. Waste of 30 dollars.",
    "feedbackRole": "receivedAsSeller",
    "author": "a***a",
    "authorFeedbackScore": 242,
    "recipient": "recelle_69",
    "isAutomated": false,
    "dateText": "Past year",
    "period": "pastYear",
    "isVerifiedPurchase": true,
    "sellerResponse": null,
    "replies": [],
    "imageUrls": [],
    "itemId": "365811594637",
    "itemTitle": "Samsung Galaxy Buds2 Pro Right Ear Replacement (SM-R510)",
    "itemUrl": "https://www.ebay.co.uk/itm/365811594637",
    "itemPrice": "US $24.99",
    "sellerUsername": "recelle_69",
    "memberUsername": "recelle_69",
    "memberFeedbackScore": 11921,
    "memberPositivePercent": 99.6,
    "scrapedAt": "2026-10-03T12:02:24.379Z"
}

The run also writes RUN_SUMMARY to the key-value store: itemsSaved, productReviewsSaved, sellerFeedbackSaved, requests, filteredOut (starRating, unverifiedPurchase, feedbackRating), errors, invalidSources, skippedSources, one entry per source in sources (resolved productId or memberUsername, productReviewTotal, feedbackTotals per feedback type, rows saved, notes, error), and stopReason (allSourcesDone, finishedWithErrors, maxItemsReached, chargeLimitReached, blocked, noValidSources or aborted).

Pricing

You pay per saved row: $0.90 per 1,000 reviews or feedback entries on the free plan, $0.80 on Bronze, $0.70 on Silver and $0.60 on Gold and above, plus $0.00005 per run start. Platform usage and the residential proxy are included. Rows your filters remove, store lookups and RUN_SUMMARY cost nothing. Set a spending limit on the run and the Actor stops cleanly when it is reached (stopReason: "chargeLimitReached").

Limits

• Items that are not linked to an eBay catalog product have no product reviews; in auto mode the Actor then scrapes the seller's feedback.
• A store URL is resolved to the seller through eBay search and an item page. Stores without active listings can't be resolved; use the seller's username instead.
• eBay can hide some old feedback, so a seller's feedback list may end before the total eBay prints.
• Private feedback profiles and unknown usernames return no rows and are reported in RUN_SUMMARY.

FAQ

Is it legal to scrape eBay reviews and feedback? The Actor collects only data that eBay shows publicly to every visitor and keeps buyer names masked as eBay does. Check eBay's terms and the data protection rules that apply to you before using the data, especially if you store author names.

Why are there fewer reviews than eBay says? productReviewCount is eBay's total for the product. Your filters, the per-source limit, or reviews eBay counts but doesn't list can make the saved number smaller. RUN_SUMMARY shows how many rows each filter removed.

Can I get feedback a member received as a buyer or left for others? Yes: set Feedback type to received as buyer, all received, or left for others. Max items per source applies to each type separately.

Do I need a proxy? The default Apify Residential proxy in the marketplace's country is recommended; eBay may block requests without it.