Capterra Reviews Scraper

Collect software reviews and product ratings from the Capterra / GetApp / Software Advice review platform. The three sites share one review database; this Actor reads it through Software Advice, so you get the same reviews without logging in and without a browser.

Search products by name, paste Capterra, GetApp or Software Advice product links, or point it at a Software Advice category. For every product you get its reviews (newest first, any star rating, any company size) and optionally one summary record with the rating, review count, rating breakdown, categories and top pros and cons.

What you get

Review record (recordType: "review"): title, overall rating, ease of use, customer support, functionality and value-for-money ratings, pros, cons, overall comments, why the reviewer chose or switched, reviewer industry and company size band, verified flag, time used, frequency of use, incentive, vendor reply, publish date and the product it belongs to.

Product record (recordType: "product"): name, URLs, main category and all categories, logo, description, overall rating, total reviews, rating breakdown (1-5 stars), sub-ratings, likelihood to recommend, highlighted pros and cons, supported platforms.

No reviewer names, photos or profile links are collected or output: only non-identifying attributes (industry, company size).

Input examples

Latest 25 reviews of one product (default):

{ "searchTerms": ["Zoho CRM"], "maxReviewsPerProduct": 25 }

Every 1- and 2-star review of two products from the last six months:

{
  "searchTerms": ["HubSpot", "Pipedrive"],
  "ratings": ["1", "2"],
  "reviewsNewerThan": "2026-04-01",
  "maxReviewsPerProduct": 0,
  "maxItems": 5000
}

From links, or the top products of a category:

{ "productUrls": ["https://www.capterra.com/p/135003/Slack/"], "categoryUrls": ["https://www.softwareadvice.com/crm/"], "productsPerCategory": 5 }

Field	Meaning
searchTerms	Product names; best match is used (productsPerSearch for more)
productUrls	Capterra, GetApp or Software Advice product URLs
categoryUrls	Software Advice category pages; top productsPerCategory products
maxReviewsPerProduct	0 = all reviews of the product
maxItems	Hard cap on review records for the whole run
sort	newest (default) or recommended
reviewsNewerThan	YYYY-MM-DD cut-off
ratings, companySizes, searchInReviews	Filters
includeProductInfo	Add one product summary record per product

Output example

{
  "recordType": "review",
  "id": "7226967",
  "platform": "Capterra",
  "productName": "Zoho CRM",
  "category": "CRM",
  "title": "Solid CRM for small sales teams",
  "rating": 5,
  "easeOfUseRating": 5,
  "customerSupportRating": 4,
  "functionalityRating": 5,
  "valueForMoneyRating": 5,
  "pros": "...",
  "cons": "...",
  "reviewerIndustry": "Security and Investigations",
  "reviewerCompanySize": "11-50",
  "verifiedReviewer": false,
  "timeUsed": "More than 2 years",
  "publishedAt": "2026-10-10T19:08:18Z"
}

Pricing (pay per event)

Event	Price
Review scraped	US$1.50 per 1,000
Product summary	US$1.00 per 1,000

maxItems and your spending limit are respected exactly: the run stops as soon as either is reached.

FAQ

Does it need a login or API key? No.

How many reviews can I get? All of them: popular products have thousands, fetched 25 per request.

Why Software Advice links in the output? Capterra, GetApp and Software Advice show the same reviews; the productUrl points to the page the data was read from.

Can I monitor new reviews? Yes: schedule a run with reviewsNewerThan set to yesterday.

Is personal data included? No reviewer names, photos or profile links. Review text is public content written by the reviewer.

Use cases

Competitor and vendor research, sales prospecting by pain point (low-rated reviews of a rival), product feedback mining, market sizing by category, review monitoring for software vendors, training data for sentiment analysis.

En español

Extrae reseñas y calificaciones de software (Capterra, GetApp y Software Advice comparten la misma base) por nombre de producto, enlace o categoría, con filtros por estrellas, tamaño de empresa, fecha y palabra clave. Sin cuenta ni navegador, sin nombres de reseñadores. US$1,50 por 1.000 reseñas y US$1,00 por 1.000 resúmenes de producto.