CFPB Consumer Complaint Scraper

Overview

Extract consumer complaints from the CFPB database. Search by product, company, state, date range, and keyword. Access complaint narratives, company responses, and resolution data.

Features

• Search by keywords to find specific results
• Filter results by category or type
• Export data in JSON, CSV, or Excel formats
• Control output volume with configurable result limits
• Built-in proxy support for reliable data collection

Use Cases

• Track - Track federal government data releases and updates
• Build - Build datasets for policy research and analysis
• Monitor - Monitor regulatory changes and compliance requirements
• Aggregate - Aggregate public government data for transparency projects

Input Parameters

Parameter	Type	Description	Default
searchTerm	string	Text search across complaint narratives and fields.
product	string	Filter by financial product type.
company	string	Filter by company name (e.g., "Bank of America", "Wells Fargo").
state	string	Filter by US state (2-letter code, e.g., "CA", "NY", "TX").
startDate	string	Filter complaints received on or after this date (YYYY-MM-DD).
endDate	string	Filter complaints received on or before this date (YYYY-MM-DD).
includeNarratives	boolean	Only return complaints that have consumer narrative text.	false
maxItems	integer	Maximum number of complaints to return.	100
proxyConfiguration	object	Proxy settings for the scraper.

Output Example

Each result contains structured data like this:

{
  "complaint_id": "ABC-12345",
  "date_received": "2025-01-15",
  "product": "Sample product",
  "company": "Acme Corp",
  "state": "CA",
  "issue": "Sample issue",
  "company_response": "Sample company_response"
}

Pricing

This actor uses pay-per-result pricing:

• $0.001 per result
• $1.00 per 1,000 results

No monthly fees. You only pay for what you scrape. Apify Free plan includes $5/month in platform credits.

How to Run

Apify Console

1. Go to the CFPB Consumer Complaint Scraper actor page
2. Configure your input parameters
3. Click Start and wait for the results
4. Download data in JSON, CSV, or Excel format

API

curl -X POST "https://api.apify.com/v2/acts/fortuitous_pirate~cfpb-complaint-scraper/runs?token=YOUR_API_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"maxItems": 10}'

Python SDK

from apify_client import ApifyClient

client = ApifyClient("YOUR_API_TOKEN")
run = client.actor("fortuitous_pirate/cfpb-complaint-scraper").call(
    run_input={"maxItems": 10}
)

for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

Integration

Connect CFPB Consumer Complaint Scraper with your existing tools and workflows:

• API access - Programmatic access via Apify API
• Webhooks - Get notified when scraping completes
• Scheduling - Set up recurring runs on any schedule
• Zapier / Make - Connect with 5,000+ apps via Apify integrations
• Python / Node.js SDKs - Native client libraries for easy integration