Trustpilot Reviews Scraper — Ratings, Text & Dates

🔍 What is Trustpilot Reviews Scraper — and when should you use it?

Trustpilot Reviews Scraper extracts customer reviews from Trustpilot by company — the star rating, review title, the full review text, the author, the date and the language, plus the company's aggregate score and total review count. Give it a company domain (e.g. www.amazon.com) and get clean JSON, paying only per review returned.

Use it for brand and reputation monitoring, competitive intelligence, voice-of-customer analysis, or to track new reviews of your own business over time. Runs on the Apify platform with API access, scheduling, integrations, proxy rotation and monitoring built in.

🤖 Use with AI agents

Typed input, structured JSON output — it drops straight into agent and RAG pipelines (MCP, LangChain, direct API). It can also run in Standby mode as a real-time HTTP endpoint (GET /?companyDomains=www.amazon.com&maxReviews=50) and supports pay-per-event billing suitable for x402 agent payments.

📋 Overview

Trustpilot is one of the largest consumer review platforms. This scraper reads a company's public reviews, paginates through them newest-first, and returns each review as a row. Trustpilot is anti-bot protected; the scraper handles access for you via an unblocking proxy — no cookies or logins required.

✨ Features

• Reviews by company domain or Trustpilot URL, several companies per run.
• Full review text, title, rating, author, date and language.
• Business aggregate rating and total review count.
• minDatePublished to fetch only newer reviews — ideal for recurring monitoring.
• Pay per review — error and summary rows are never charged.

🎬 Quick Start

{ "companyDomains": ["www.amazon.com"], "maxReviews": 50 }

🚀 Getting Started (3 steps)

1. Add companies — paste company domains or Trustpilot URLs in companyDomains.
2. Set the cap — maxReviews limits reviews per company (default 100; 0 = all).
3. Run — download the dataset as JSON, CSV, Excel or HTML, or call it over the API.

📥 Input

Field	Type	Description
companyDomains	array	Company domains (www.amazon.com) or Trustpilot review URLs, one per line.
maxReviews	integer	Reviews per company (default 100; 0 = all). ~20 per page.
minDatePublished	string	ISO date (e.g. 2026-01-01). Reads newest-first and stops at older reviews — monitor only new reviews across runs.
maxConcurrency	integer	Companies fetched in parallel (default 2).

📤 Output

{
  "company": "Amazon",
  "domain": "www.amazon.com",
  "rating": 5,
  "title": "Fast delivery, great service",
  "body": "Ordered on Monday, arrived Tuesday ...",
  "author": "Mr and Mrs Parry",
  "authorUrl": "https://www.trustpilot.com/users/5ad8da6c4de5666d34facf21/",
  "datePublished": "2026-10-23T15:56:50.000Z",
  "language": "en",
  "businessRating": 4.1,
  "businessReviewCount": 184203,
  "reviewUrl": "https://www.trustpilot.com/review/www.amazon.com"
}

You can download the dataset in various formats such as JSON, HTML, CSV, or Excel.

📊 Data table

Field	Description
company / domain	Business name and its Trustpilot domain.
rating	This review's star rating (1–5).
title / body	Review headline and full text.
author / authorUrl	Reviewer name and Trustpilot profile.
datePublished	Review date (ISO).
language	Review language code.
businessRating / businessReviewCount	Company's aggregate score and total reviews.

💼 Use cases

• Brand & reputation monitoring — track your company's new reviews on a schedule.
• Competitive intelligence — compare rivals' ratings and sentiment.
• Voice of customer — mine thousands of reviews for themes.

🔗 Integration

Call it from the Apify API or client SDKs, schedule it, or chain it into other Actors. In Standby mode it answers HTTP GET requests with JSON.

📊 Pricing

Pay per review returned. A typical company page yields ~20 reviews; error and summary rows are free. How much does it cost to scrape Trustpilot? For 1,000 reviews you pay for 1,000 review events — see the Actor's pricing on its page.

❓ FAQ

• Do I need a Trustpilot login? No.
• How many reviews can I get? Up to a company's full public history; set maxReviews: 0.
• Can I get only new reviews? Yes — set minDatePublished.

🐛 Troubleshooting

• A company returns nothing — check the domain matches its Trustpilot page (trustpilot.com/review/<domain>).
• Fewer reviews than expected — raise maxReviews, or the company simply has fewer public reviews.

⚖️ Is it legal to scrape this data?

The scraper collects publicly available review data. You are responsible for using it in line with Trustpilot's Terms and applicable laws (including data-protection rules). It does not access anything behind a login.

🤝 Support & contact

Found a bug or need a field added? Open an issue on the Actor's Issues tab.

Changelog

0.1 — 2026-10-23 — first release

• Reviews by company domain/URL: rating, title, full text, author, date, language + business aggregate.
• Newest-first pagination with per-review de-duplication by Trustpilot review id; maxReviews, minDatePublished monitoring.
• Access via unblocking proxy (no cookies); reviews read from the page's JSON-LD.
• Pay-per-review billing; Standby mode for real-time HTTP use.