Google Maps Reviews Scraper — Ratings & Customer Reviews

Extract customer reviews from any Google Maps place: reviewer name, star rating, date, review text, the owner's response, and like count — plus the place's overall rating and total review count. Give it place URLs or search queries (business name + city).

Runs a headless browser against Google's own datacenter-reachable Maps pages (forced hl=en&gl=us). No API key.

Why this one

Most Google Maps actors return the place (name, address, phone). This one returns the reviews — the part businesses actually use for reputation monitoring, competitor analysis, and lead research. Pairs with a places/leads scraper: find businesses, then pull their reviews.

What it does

• Scrape reviews from multiple places at once (URLs or search queries).
• Per review: reviewer, star rating, relative date, full text, owner response, likes.
• Per place: name, overall rating, total review count, category.
• Sort by newest, most relevant, highest or lowest rating.
• Export to JSON, CSV, or Excel, or pull via the Apify API.

Input

Field	Description
placeUrls	Google Maps place URLs (most reliable).
searchQueries	Business name + city; first match is used.
maxReviews	Cap per place.
sortBy	newest, relevant, highest, lowest.
proxyConfiguration	Proxy (recommended for larger runs).

Example

{
  "searchQueries": ["Blue Bottle Coffee San Francisco"],
  "maxReviews": 50,
  "sortBy": "newest"
}

Output

One place record, then one review per review:

{ "resultType": "review", "place": "Blue Bottle Coffee", "author": "Jane D.",
  "rating": 5, "relativeDate": "2 weeks ago", "text": "Great pour-over...",
  "ownerResponse": "Thanks for visiting!", "likes": 3 }

Use cases

• Reputation monitoring — track new reviews and owner responses over time.
• Competitor analysis — pull rivals' reviews and compare ratings.
• Voice-of-customer / AI — feed review text to an LLM for theme & sentiment analysis.
• Lead research — combine with a places scraper: find businesses, then read their reviews.

FAQ

URL or search query? A place URL is the most reliable. A search query works when the name + city is unambiguous (the first match is used).

How many reviews? Set maxReviews; the Actor scrolls the reviews pane to load them.

Not affiliated with Google. Reviews are public; use responsibly and in line with Google's terms and applicable laws.

🤖 Use with Claude or ChatGPT (MCP)

Run this actor from Claude, ChatGPT, Cursor or any MCP client via the Apify MCP server. In Claude Desktop: Settings → Connectors → Add custom connector → https://mcp.apify.com. Or expose just this tool:

{ "mcpServers": { "apify": { "url": "https://mcp.apify.com?tools=get_anything/google-maps-reviews-scraper" } } }

Full guide: Connect Apify actors to Claude & ChatGPT.

⭐ Found this useful?

If this Actor saved you time, please leave a rating on its Apify page — reviews genuinely help others discover it and help me keep improving it.