Google Play Reviews Scraper API: Unanswered Reviews Only

Google Play Reviews Scraper API - Pull Google Play reviews and keep only the bad ones nobody answered yet.

What does Google Play Reviews Scraper API do?

Filters out every review the developer already replied to (onlyUnanswered) and adds replyDelayHours, so a support team gets a to-do list of unanswered 1-2 star reviews instead of a raw dump.

• Only reviews without a developer reply
• Keep only 1-2 star (or any max star) reviews
• Several languages in one run, duplicates removed
• replyDelayHours and hasReply on every review
• Direct reviewUrl for each review

Who uses Google Play Reviews Scraper API, and for what

• Support teams - get today's unanswered 1-2 star reviews to reply to
• Product managers - read bad reviews per app version
• Agencies - export reviews of several languages in one run
• Analysts - measure how fast a developer replies

Why this Google Play Reviews Scraper API?

The low ones fail because they break when Google changes its pages or return few fields. This Google Play Reviews Scraper API checks every run and tells you plainly when a page could not be read, instead of returning empty or wrong rows.

Data you get from Google Play Reviews Scraper API

Every result is one flat row with these fields (values from a real run):

Field	Example
reviewId	4a80c991-6045-4a18-b4c6-b74188d522bc
reviewUrl	https://play.google.com/store/apps/details?id=com.spotify.mu...
appId	com.spotify.music
userName	Jay Muthungu
userImage	https://play-lh.googleusercontent.com/a-/ALV-UjUaWv04nOLHipN...
rating	5
text	The best song app in the world keep it up🔥👍👍
wordCount	10
reviewDate	2026-10-17T08:21:06Z
thumbsUp	0
appVersion	null
replyText	null
replyDate	null
hasReply	false
replyDelayHours	null
language	en
country	US

How to use Google Play Reviews Scraper API

1. Press Start - the form already holds an example that works.
2. Put in your own input (see the fields on the Input tab).
3. Run it once, or put it on an Apify Schedule to get fresh rows every day.
4. Download the results as JSON, CSV or Excel, or send them to Google Sheets, Zapier, Make, the Apify API or an AI agent (Apify MCP server).

Input example

{
  "appIds": [
    "com.spotify.music"
  ],
  "languages": [
    "en"
  ],
  "country": "US",
  "sortBy": "newest",
  "maxReviews": 3,
  "maxRating": 5,
  "onlyUnanswered": false,
  "useApifyProxy": true
}

Output example (a real run)

[
  {
    "reviewId": "4a80c991-6045-4a18-b4c6-b74188d522bc",
    "reviewUrl": "https://play.google.com/store/apps/details?id=com.spotify.music&reviewId=4a80c991-6045-4a18-b4c6-b74188d522bc",
    "appId": "com.spotify.music",
    "userName": "Jay Muthungu",
    "userImage": "https://play-lh.googleusercontent.com/a-/ALV-UjUaWv04nOLHipNhTMDFEEfpOgH8q5UMUE5Hj6mPHtPcM9oM3QzN",
    "rating": 5,
    "text": "The best song app in the world keep it up🔥👍👍",
    "wordCount": 10,
    "reviewDate": "2026-10-17T08:21:06Z",
    "thumbsUp": 0,
    "appVersion": null,
    "replyText": null,
    "replyDate": null,
    "hasReply": false,
    "replyDelayHours": null,
    "language": "en",
    "country": "US"
  },
  {
    "reviewId": "dbef1724-468b-44f1-9308-4376623036a7",
    "reviewUrl": "https://play.google.com/store/apps/details?id=com.spotify.music&reviewId=dbef1724-468b-44f1-9308-4376623036a7",
    "appId": "com.spotify.music",
    "userName": "Vanessa Tennyson",
    "userImage": "https://play-lh.googleusercontent.com/a/ACg8ocInkgHF3NW7M4v7YigjEedtowljvNODDLICB6_LCDBZjU2nMw=mo",
    "rating": 5,
    "text": "nice",
    "wordCount": 1,
    "reviewDate": "2026-10-17T08:15:38Z",
    "thumbsUp": 0,
    "appVersion": null,
    "replyText": null,
    "replyDate": null,
    "hasReply": false,
    "replyDelayHours": null,
    "language": "en",
    "country": "US"
  }
]

One flat row per result.

How much does Google Play Reviews Scraper API cost?

You pay only per result (pay per event) - no monthly fee, no minimum, and the price per result is lower on Apify's Bronze, Silver and Gold plans. The exact price is on the Pricing tab. Apify's free plan credit is enough to try it on real input.

You want	What you pay for
A quick test with the example	a few results
A daily scheduled run	only the rows that run returns
A big one-off export	the results delivered - set a maximum in the input

Also searched as

• google play reviews scraper
• play store reviews export
• unanswered app reviews
• google play negative reviews
• android app reviews api
• export google play reviews to csv

FAQ

Does Google Play Reviews Scraper API need a login, cookies or an API key? No. It reads public pages only.

Can I run Google Play Reviews Scraper API on a schedule? Yes - with Apify Schedules; each run returns fresh rows.

Can I call it from Python, JavaScript or an AI agent? Yes - through the Apify API, the Apify client libraries or the Apify MCP server.

Is it legal? It collects only data anyone can see without logging in. You are responsible for using it within the source site's terms and data protection law (GDPR, CCPA).

What if the site blocks a request? The run retries from a fresh connection and, if it still cannot read the page, stops with a clear message - never with made-up rows.

Do I need proxies? No setup needed - Google Play Reviews Scraper API uses Apify Proxy by default where the site needs it.

Troubleshooting

• No results: check the input (a public URL or a search term that returns results in a normal browser), then try the example input once.
• Fewer results than expected: raise the maximum in the input; some sites show only a part of their data without logging in, and Google Play Reviews Scraper API never logs in.
• The run stopped with a message: the message says what the site answered; run it again later or with fewer items.

Your feedback

Missing a field, found a bug, or need another site? Open an issue on the Issues tab - issues are answered and fixed. If Google Play Reviews Scraper API saved you time, a short review on this page helps others find it.

Data source: play.google.com

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