⭐ G2 Reviews Scraper

Extract product reviews and customer feedback from G2.com including ratings, reviewer details, company information, and detailed review content. Download G2 reviews in JSON, CSV, or Excel format.

The G2 Reviews Scraper is your G2 API alternative that lets you extract unlimited software reviews with complete details. Perfect for competitive analysis, product research, customer sentiment analysis, and market intelligence.

What can G2 Reviews Scraper do?

• ✅ Extract complete reviews - review content, ratings, titles, and publish dates
• ✅ Get reviewer information - names, job titles, company sizes, and profile links
• ✅ Detailed Q&A data - question-answer pairs from G2's review questionnaire
• ✅ Multiple products - scrape reviews from multiple software products at once
• ✅ Filter by rating - extract only reviews with minimum star ratings
• ✅ Sort options - most recent, highest rated, lowest rated, or most helpful
• ✅ Video reviews - extract links to video reviews when available
• ✅ Export in any format - JSON, CSV, Excel, HTML, or RSS feed
• ✅ API access - integrate scraped data into your applications
• ✅ No coding required - simple point-and-click interface

Why scrape G2 reviews?

G2.com contains millions of software reviews with valuable insights for:

• 🎯 Competitive analysis - Understand what customers say about competitors
• 📊 Product research - Analyze feature requests and pain points
• 💬 Sentiment analysis - Track customer satisfaction trends over time
• 🔍 Market intelligence - Identify market gaps and opportunities
• 📈 Sales enablement - Use customer testimonials in marketing materials
• 🏆 Product improvement - Learn from user feedback and reviews
• 📝 Content creation - Generate case studies and success stories

What data can you extract from G2 reviews?

The scraper extracts comprehensive review information:

Data Field	Description	Example
Product Name	Software product name	"Slack"
Review Title	Review headline	"Great team collaboration tool"
Review Content	Full review text	"We've been using Slack for 2 years..."
Review Rating	Star rating (1-5)	4.5
Publish Date	When review was posted	"2024-01-15"
Reviewer Name	Name of reviewer	"John Smith"
Job Title	Reviewer's position	"Product Manager"
Company Size	Size of reviewer's company	"51-200 employees"
Reviewer Link	Link to reviewer profile	G2 profile URL
Question Answers	Q&A pairs from review	Array of questions and answers
Video Link	Video review URL (if any)	YouTube/Vimeo link
Review Link	Direct link to review	Full G2 review URL

How to scrape G2 reviews

1. Click "Try for free" to start using the scraper
2. Enter product information - Paste G2 product URLs or enter product names (e.g., "slack", "hubspot")
3. Configure options - Set max reviews, rating filters, and sort preferences
4. Start the scraper - Click "Start" and let it run
5. Download results - Export your data as JSON, CSV, Excel, or via API

The scraper automatically extracts all available review data from each product's review page.

Input

The scraper has a simple input interface. Click on the Input tab above to see all available options.

Key settings:

• Product URLs - List of G2 product review URLs to scrape
• Product Names - Alternative: Enter product names/slugs (e.g., "slack", "salesforce")
• Max Reviews Per Product - Limit number of reviews to extract (default: 200, max: 1000)
• Minimum Rating - Filter reviews by minimum star rating (1-5)
• Include Question Answers - Extract detailed Q&A pairs (default: yes)
• Sort By - Order reviews: most recent, highest rated, lowest rated, most helpful
• Proxy Configuration - Use residential proxies for best results

All fields have helpful tooltips. For advanced options, check the Input tab.

Output

You can download your scraped data in multiple formats:

• JSON - For developers and API integrations
• CSV - For Excel and data analysis
• Excel - Ready-to-use spreadsheet
• HTML - For viewing in browser
• RSS - For feed readers

Output example

Here's what the data looks like for a single review:

{
  "productName": "slack",
  "productUrl": "https://www.g2.com/products/slack/reviews",
  "reviewId": "review-123456",
  "reviewTitle": "Excellent team collaboration platform",
  "reviewContent": "We've been using Slack for 2 years and it has transformed our team communication. The integrations are fantastic and the search functionality is powerful.",
  "reviewRating": 4.5,
  "publishDate": "2024-01-15",
  "reviewerName": "John Smith",
  "reviewerJobTitle": "Product Manager",
  "reviewerLink": "https://www.g2.com/users/john-smith",
  "reviewerCompanySize": "51-200 employees",
  "reviewQuestionAnswers": [
    {
      "question": "What do you like best about Slack?",
      "answer": "The ease of use and extensive integrations with other tools."
    },
    {
      "question": "What do you dislike about Slack?",
      "answer": "Can get overwhelming with too many channels."
    }
  ],
  "videoLink": null,
  "reviewLink": "https://www.g2.com/products/slack/reviews/review-123456",
  "scrapedAt": "2024-01-25T12:00:00.000Z"
}

How much does it cost to scrape G2 reviews?

G2 review scraping on Apify uses a pay-per-result model. You only pay for reviews you successfully extract.

Free tier: New Apify users get $5 in free credits - enough to scrape approximately 2,500 G2 reviews for free!

Cost estimates:

• Per review: $0.002 ($2 per 1,000 reviews)
• 100 reviews = $0.20
• 500 reviews = $1.00
• 1,000 reviews = $2.00
• 10,000 reviews = $20.00

Pricing breakdown:

• Actor start: $0.00005 (one-time per run)
• Per review: $0.002 ($2 per 1,000 reviews)

Tips to reduce costs:

• Set maxReviewsPerProduct to limit results
• Use minRating filter to get only high-quality reviews
• Disable includeQuestionAnswers if not needed
• Process multiple products in one run

The scraper is highly optimized and uses minimal compute resources, making it one of the most cost-effective G2 scrapers available.

Is it legal to scrape G2 reviews?

Yes, scraping publicly available data from G2 is legal in most jurisdictions. This scraper only extracts publicly visible information that anyone can see without logging in - product reviews, ratings, and reviewer information.

What we extract:

• ✅ Public product reviews
• ✅ Star ratings and review content
• ✅ Reviewer names and job titles (publicly listed)
• ✅ Company information from reviews
• ✅ Public Q&A responses

What we DON'T extract:

• ❌ Private user data
• ❌ Login-required information
• ❌ Personal data not publicly displayed

Best practices:

• Use scraped data ethically and responsibly
• Respect G2's rate limits (use appropriate concurrency)
• Don't use data for spam or harassment
• Review G2's Terms of Service for your specific use case

For commercial use at scale, you may want to review G2's official API options. However, the API has strict rate limits and can be expensive for large datasets. This scraper provides a cost-effective alternative for research and analysis purposes.

Learn more about the legality of web scraping.

Troubleshooting

No results or empty dataset?

• Verify that your URLs are valid G2 product review pages (should contain /products/[name]/reviews)
• Check that the product has reviews on G2
• Look for "✅ SAVED" messages in the log to confirm data is being extracted
• Enable debugMode to save HTML for inspection

Getting blocked or rate limited?

• Use residential proxies in proxy configuration (recommended)
• Reduce maxConcurrency to 3-5 for safer scraping
• G2 may block datacenter IPs - residential proxies work best
• Add delays between requests

Missing data fields?

• Some reviews may not have all fields (e.g., no video link, no job title)
• Older reviews may have limited data
• Question-answer pairs depend on review format
• Check the includeQuestionAnswers setting

Scraper running slow?

• Reduce maxReviewsPerProduct for faster runs
• Disable includeQuestionAnswers (reduces processing time)
• Increase maxConcurrency to 10-15 (if not getting blocked)
• Use faster proxy groups

Reviews not matching filters?

• Verify minRating is set correctly (1-5)
• Check that sortBy option is working as expected
• Some filters may not be available for all products

Use cases

Competitive Intelligence

Extract competitor reviews to understand their strengths and weaknesses. Analyze customer complaints, feature requests, and satisfaction levels to inform your product strategy.

Product Research & Development

Identify common pain points and feature requests from real users. Use review data to prioritize your product roadmap and validate new feature ideas.

Customer Sentiment Analysis

Track sentiment trends over time by regularly scraping reviews. Build dashboards to monitor customer satisfaction and identify emerging issues.

Sales & Marketing

Collect positive reviews and testimonials for marketing materials. Understand buyer personas and decision-making criteria from reviewer profiles.

Market Intelligence

Analyze review patterns across multiple products in your category. Identify market gaps, emerging trends, and customer preferences.

Content Creation

Generate case studies and success stories from detailed reviews. Use customer quotes and feedback in blog posts and whitepapers.

G2 API alternative

The official G2 API has significant limitations:

G2 API limitations:

• ❌ Strict rate limits - Limited requests per day
• ❌ Expensive - Costly for large datasets
• ❌ Limited data - Not all review fields available
• ❌ Application required - Must apply and get approved
• ❌ Commercial restrictions - Usage limitations

This scraper offers:

• ✅ Unlimited reviews - No API quotas or limits
• ✅ Cost-effective - $2 per 1,000 reviews
• ✅ Complete data - All publicly visible information
• ✅ Immediate access - No application or approval needed
• ✅ Flexible - Scrape any product, anytime
• ✅ Easy to use - No API keys or complex setup

Integrations

Connect your scraped G2 data with 1000+ apps:

• Google Sheets - Auto-update spreadsheets with new reviews
• Slack - Get notifications when scraping completes
• Webhooks - Send data to your own applications
• Make/Zapier - Automate workflows with scraped data
• API - Access data programmatically via REST API
• Airtable - Build review databases
• Excel - Export directly to Excel format
• Tableau - Create review analytics dashboards

Learn more about Apify integrations.

Support and feedback

• 📧 Issues? Use the Issues tab above to report bugs
• 💬 Questions? Check the troubleshooting section first
• 🔧 Custom solution? Contact us for tailored scraping needs
• ⭐ Feedback? We're always improving - let us know what you need!
• 📚 Documentation - Apify Documentation

Related Actors

Looking for more review scraping tools? Check out these Actors:

• Trustpilot Reviews Scraper - Extract reviews from Trustpilot
• Capterra Reviews Scraper - Scrape software reviews from Capterra
• Yelp Reviews Scraper - Extract business reviews from Yelp
• Amazon Reviews Scraper - Scrape product reviews from Amazon
• Google Reviews Scraper - Extract Google Business reviews

Browse all Review Scrapers.

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License: Apache-2.0 | Version: 1.0.0 | Last updated: January 2024

Disclaimer: This scraper is for educational and research purposes. Always review and comply with G2's Terms of Service and applicable laws in your jurisdiction.