App Reviews Scraper — Google Play & App Store Reviews

Scrape app reviews from Google Play and the Apple App Store in one run: star rating, review text, date, app version, helpful votes and the developer's reply, plus app details (rating, number of ratings, installs, price, genre, version, last update) and keyword search. Compare your iOS and Android apps, or your competitors', across countries and languages. No login, no API key, no developer account. Export as JSON, CSV or Excel, or pull the data through the API.

What does App Reviews Scraper do?

App Reviews Scraper collects public data from both big app stores and returns it in one dataset with the same fields for both stores:

• Reviews — paste Google Play or App Store links (or app IDs) and get the reviews: author, star rating, title (App Store), full text, date, app version, thumbs-up / helpful votes, and the developer's reply with its date (Google Play).
• App details — name, developer, average rating, number of ratings, rating histogram and installs (Google Play), price and currency, genre, content rating, current version, release and last update dates, short and full description, release notes, icon.
• Search — enter keywords such as "meditation" or "budget planner" and the scraper finds the top apps in Google Play, the App Store or both, then collects their details and reviews.
• Countries and languages — the App Store keeps separate reviews per country, so you can collect US, UK, German and Japanese reviews of the same app in one run. Google Play reviews are collected per language (English, German, Spanish, Brazilian Portuguese…).
• Filters — newest first or most relevant, only 1–2 star reviews (or any star range), and only reviews since a date or for the last N days.

Store and app are detected automatically from each link, so a single input list can mix both stores.

Use cases

• Product and app teams — read what users say after each release (appVersion field), find crash and bug reports in 1–2 star reviews, and compare iOS vs Android satisfaction for the same app.
• App marketers and ASO specialists — track competitors' ratings, rating counts, installs, release cadence and review themes in every market you target.
• Customer support — export reviews with and without developer replies to measure response coverage and find unanswered complaints.
• Market researchers — search a category keyword in both stores and build a comparison table of the leading apps with their ratings, prices and review samples.
• Data scientists and AI teams — feed thousands of labelled (1–5 star) reviews into sentiment analysis, topic modelling or an LLM summary of user feedback.
• Agencies — schedule weekly runs with "Reviews since: 7 days" and send new negative reviews of client apps to Slack or Google Sheets.

How much does it cost?

You pay only for the results you get (pay-per-event). Duplicates and items over your maxItems limit are never charged.

"Paid plans (from)" is the Gold-and-above price; Bronze and Silver plans sit in between. Apify also charges a tiny actor-start fee ($0.00005 per run).

Worked examples (Free plan prices):

1. iOS vs Android comparison — 500 US App Store reviews + 500 Google Play reviews of one app, with both app records: 1,000 × $0.30 / 1,000 + 2 × $0.001 = $0.30.
2. Weekly negative-review alert for 20 apps — 1–2 star reviews from the last 7 days, about 50 per app: 1,000 reviews = $0.30 per week.

The Apify Free plan includes $5 monthly credit, enough for about 16,000 reviews every month.

How to use App Reviews Scraper

In Apify Console:

1. Open App Reviews Scraper and click Try for free.
2. Paste app links into App URLs (Google Play and App Store links can be mixed), or enter Search keywords. The form is prefilled with Spotify on both stores.
3. Set Max reviews per app, the sort order and, if you like, Countries, Languages, a star-rating range or Reviews since.
4. Click Start and wait for the run to finish (a few seconds for hundreds of reviews).
5. Open the Output tab and export the dataset as JSON, CSV, Excel or HTML.

Through the API:

1. Get your API token in Apify Console → Settings → Integrations.
2. Call the actor with your input JSON (see Integrations and API).
3. Read the dataset items from the run.

Input

Fill in at least one of appUrls, appIds or searchTerms.

Example — iOS vs Android, US and UK, only 1–2 star reviews from the last 30 days:

{
    "appUrls": [
        "https://play.google.com/store/apps/details?id=com.spotify.music",
        "https://apps.apple.com/us/app/spotify-music-and-podcasts/id324684580"
    ],
    "countries": ["us", "gb"],
    "languages": ["en"],
    "minRating": 1,
    "maxRating": 2,
    "reviewsSince": "30 days",
    "maxReviewsPerApp": 500
}

Example — find the top 3 meditation apps in both stores, details only:

{
    "searchTerms": ["meditation"],
    "searchStores": ["googlePlay", "appStore"],
    "maxSearchResults": 3,
    "maxReviewsPerApp": 0
}

Output

Every item has type (review or app) and store (googlePlay or appStore). Examples below come from a real run on 2026-11-02 (long text shortened).

Review (Google Play, with developer reply)

{
    "type": "review",
    "store": "googlePlay",
    "appId": "com.spotify.music",
    "appName": "Spotify: Music and Podcasts",
    "reviewId": "1ae4163a-cd41-49ef-ac44-15de331963f3",
    "author": "Scott Serago",
    "authorImage": "https://play-lh.googleusercontent.com/a/ACg8ocK7I2Zib7P8rlBWSMReFwgI7BCOm5HzJeiMSQSMnVr4yvhQXA=mo",
    "rating": 1,
    "title": null,
    "text": "app constantly fails to start claiming im offline when i have full wifi and cellular. song duplications eat space unnecessarily without a duplicate filter option...",
    "date": "2026-11-01T16:07:39Z",
    "appVersion": "9.1.94.1929",
    "thumbsUp": 0,
    "replyText": "Hi, we can see how this would affect your listening experience. Could you restart your device and internet connection, and try switching between 4G/5G/WiFi? ...",
    "replyDate": "2026-10-31T15:48:31Z",
    "country": "us",
    "language": "en",
    "url": "https://play.google.com/store/apps/details?id=com.spotify.music&reviewId=1ae4163a-cd41-49ef-ac44-15de331963f3",
    "searchTerm": null
}

Review (App Store)

{
    "type": "review",
    "store": "appStore",
    "appId": "324684580",
    "appName": "Spotify: Music and Podcasts",
    "reviewId": "14736661579",
    "author": "StyloSavage",
    "authorImage": null,
    "rating": 1,
    "title": "Terrible performance now",
    "text": "App freezes, doesn’t play music and stays in a loading loop",
    "date": "2026-11-01T07:12:42Z",
    "appVersion": "9.1.94",
    "thumbsUp": 0,
    "replyText": null,
    "replyDate": null,
    "country": "us",
    "language": null,
    "url": "https://apps.apple.com/us/app/id324684580?see-all=reviews",
    "searchTerm": null
}

App

{
    "type": "app",
    "store": "googlePlay",
    "appId": "com.spotify.music",
    "bundleId": "com.spotify.music",
    "name": "Spotify: Music and Podcasts",
    "developer": "Spotify AB",
    "developerId": "Spotify+AB",
    "developerEmail": "support@spotify.com",
    "developerWebsite": "https://www.spotify.com",
    "rating": 4.3491,
    "ratingsCount": 36581291,
    "reviewsCount": 1857986,
    "ratingsHistogram": { "1": 3719183, "2": 1068492, "3": 1310636, "4": 3106198, "5": 27376767 },
    "installs": "1,000,000,000+",
    "installsMin": 1000000000,
    "installsExact": 3181010787,
    "price": 0.0,
    "currency": "USD",
    "free": true,
    "inAppPurchases": "$4.99 - $203.88 per item",
    "genre": "Music & Audio",
    "genreId": "MUSIC_AND_AUDIO",
    "contentRating": "Teen",
    "version": null,
    "released": "2014-05-27T13:12:17Z",
    "updated": "2026-11-02T11:59:56Z",
    "summary": "Listen to songs, play podcasts, create playlists and discover music you'll love",
    "description": "With the Spotify music and podcast app, you can play millions of songs, albums and original podcasts for free...",
    "releaseNotes": "We’re always making changes and improvements to Spotify...",
    "icon": "https://play-lh.googleusercontent.com/IzQgYCcnCFCD08GR-3bdtcT8xzOvrNkC84avGT5CwTX2VIqmTmKKJcP_Cd4JoBOdmCMlTndlOzV6hrthg2fOWA",
    "country": "us",
    "language": "en",
    "url": "https://play.google.com/store/apps/details?id=com.spotify.music&hl=en&gl=US",
    "searchTerm": null
}

App Store app items have the same fields: for Spotify they show

bundleId: "com.spotify.client"

Field notes:

• date is when the review was last written or edited, in UTC (ISO 8601).
• thumbsUp is the "helpful" count on Google Play and the helpful-vote count on the App Store.
• Fields a store does not publish are null: App Store reviews have no developer reply, author image or language; Google Play reviews have no title. App Store apps have no installs, rating histogram or developer email.
• Google Play version is null when the store shows "Varies with device".
• searchTerm is filled for apps (and their reviews) found through a keyword search.
• country on Google Play reviews is the store country used for the request; Google Play groups reviews by language, not by country.

Integrations and API

Run the actor and get the items back in one call:

curl -X POST "https://api.apify.com/v2/acts/innolabs~app-reviews-scraper/run-sync-get-dataset-items?token=YOUR_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"appIds": ["com.spotify.music", "324684580"], "maxReviewsPerApp": 200}'

Python with apify-client:

from apify_client import ApifyClient

client = ApifyClient("YOUR_TOKEN")
run = client.actor("innolabs/app-reviews-scraper").call(
    run_input={
        "appUrls": ["https://apps.apple.com/us/app/spotify-music-and-podcasts/id324684580"],
        "countries": ["us", "gb", "de"],
        "maxRating": 2,
        "maxReviewsPerApp": 300,
    }
)
for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    if item["type"] == "review":
        print(item["store"], item["country"], item["rating"], item["text"][:80])

• Make, Zapier, n8n — use the Apify app/node to start the actor and send new reviews to Google Sheets, Airtable, Notion, Slack, Jira or email.
• Scheduling — create a schedule in Apify Console (e.g. every Monday) with "Reviews since: 7 days" so each run delivers only the past week's reviews.
• Webhooks — trigger your pipeline when a run finishes.
• AI agents (MCP) — connect Claude, Cursor or other MCP clients through the Apify MCP server at https://mcp.apify.com and let your agent pull and summarise app reviews on demand.

FAQ

Is it legal to scrape app reviews?

The scraper only collects data that both stores show publicly to anyone without logging in: reviews, ratings and app listings. It does not log in or access private data. Reviews contain reviewer names, which may be personal data under laws such as GDPR, so make sure you have a legitimate reason to store them and that your use complies with the stores' terms.

Do I need proxies?

No setup is needed. The default Apify Proxy setting works for both stores, and the scraper retries throttled requests automatically.

How many reviews can I get?

Google Play: as many as the app has in the chosen language, page by page (tested with thousands per app). App Store: Apple publishes the 500 most recent reviews per country (or the 500 most helpful), so for more App Store reviews add more countries. maxReviewsPerApp and maxItems keep the cost under your control.

Can I get only new reviews?

Yes. Set Reviews since to a date or a period like 7 days and keep the sort on Newest first: the scraper stops as soon as it reaches older reviews, so a scheduled run delivers just the recent ones and you pay only for those.

What if an app or a link fails?

Each app is processed on its own. If one link is wrong, an app was removed, or it is not available in a country, the run continues with the rest and the problem is listed in the run log and in the run's SUMMARY record. You are not charged for failed apps. If every app fails, the run is marked as failed with the reason.

Why does the same app have different ratings on Google Play and the App Store?

The stores rate independently and the App Store counts ratings per country, which is exactly what the comparison is for. Use the country field to compare like with like.

Limits

• App Store: at most 500 reviews per app and country (Apple's public review feed has 10 pages of 50), sorted by newest or most helpful only. Apple sometimes leaves a page of the feed empty, so a country can return a little less (e.g. 450). Developer replies to App Store reviews are not available.
• Google Play: reviews are grouped by language; adding several countries for the same language returns the same reviews (they are delivered and charged once).
• Google Play search shows about 20–30 apps per keyword; App Store search up to 200.
• Rating filters with a single star value (e.g. only 1-star) are applied by Google Play itself; star ranges are filtered after download, so the scraper may read more pages to find enough matching reviews.
• Review dates are the dates the stores display (the last time a review was written or edited).