Trustpilot Reviews Scraper – Ratings Titles Replies & TrustScore

🇨🇳 中文简介 (Chinese — China & Singapore): Trustpilot 评论抓取 / 评分标题正文与公司回复：按公司域名或 review URL 提取星级、标题、正文、日期、作者国家与回复。按交付评论计费，无需 API Key——适合品牌监测、客服质检与跨境口碑分析。亚马逊 VOC 可接 Amazon Product Review Scraper；现在就在 Apify 运行，把评论导出到监测表。

🇸🇬 Ringkasan Melayu (Singapore): Perlukan data ulasan Trustpilot? Actor ini ekstrak rating, tajuk, teks, tarikh, balasan syarikat dan isyarat TrustScore melalui domain atau URL. Bayar per ulasan dihantar, tiada API key. Sesuai untuk jenama dan agensi di Singapura yang pantau reputasi. Cuba di Apify hari ini.

🤖 NEW: Connect This To Your AI!

Want Trustpilot review intel inside Claude, Cursor, or ChatGPT? Use the Skip Trace MCP Server — ask your AI to pull ratings, titles, replies & TrustScore signals via MCP, then pair with Amazon Product Review Scraper for e-commerce voice-of-customer. Need brand-owner outreach? Soft-cross to Shopify Store Leads / Skip Trace PRO.

🏆 Featured Bots by IntelScrape

1. Trustpilot Reviews Scraper — Ratings, Titles, Replies & TrustScore
2. Amazon Product Review Scraper — Deep E-commerce & Review Extraction
3. Shopify Store Leads — Niche Packs & Owner Emails
4. Skip Trace PRO — Name, Address, Phone & Email People Lookup
5. TruePeopleSearch Scraper — Phone & Email Matches
6. Website Contact Scraper — Emails, Phones & Social Links
7. Google Maps No-Website Leads — Local Businesses Without a Website
8. Skip Trace MCP Server — Use IntelScrape inside Claude, Cursor, ChatGPT

Nice — paid upsell: Keep includeReviewSummary on for review-summary, and includeReviewInsights on for a deeper review-insights digest (ranked complaint themes, top negative terms, request snippets — no LLM; undercuts memo23). Pair with Amazon Product Review Scraper.

---

⚡ Use this Actor in n8n — no code

1. Add the official Apify node in n8n.
2. Connect your Apify API token.
3. Run Actor ID: IntelScrape/trustpilot-reviews-scraper.

---

Trustpilot Reviews Scraper — clean public-page extraction with honest pay-per-result billing.
Pay per delivered review. No API key required.

Honest coverage & billing (read this): Source is public Trustpilot company/review pages — not private Trustpilot Business inbox. Billed via apify-actor-start + apify-default-dataset-item per delivered review + review-summary once per company when includeReviewSummary is on + review-insights once per company when includeReviewInsights is on (deterministic themes / negative terms / requests; no external LLM). demoMode = fictional fixtures.

---

🧭 Built for brand ops, agencies, CX teams, and e-commerce reputation researchers. Popular with teams in the US, China, and Singapore.

⭐ Store rating is driven by daily power users. If this Actor saves you time, please leave a review.

⚖️ Lawful business use only. Public pages only. You are liable for how you use the data.

📌 Examples in this README are fictional unless stated otherwise.

---

Filters (parity with top Store scrapers)

• searchTerms[] — brand-name search: resolve each term via Trustpilot public search/autosuggest to a company domain (/review/{domain}), then scrape like domains. Domain-like terms (contain a dot) are used directly. Failures are logged — companies are never invented.
• domains / startUrls — direct company domains or full Trustpilot review URLs
• stars — multi-select 1–5
• languages — ISO codes (en, de, fr, …)
• countries[] — ISO alpha-2 author country filter (client-side on authorCountry)
• dateRange — last30days / last3months / last6months / last12months
• publishedAfter — ISO date cutoff (client-side)
• lastDays — rolling window (now−N days); composed with publishedAfter (more recent cutoff wins)
• topics[] / reviewKeyword — title+text must contain at least one topic/keyword (case-insensitive, OR)
• verifiedOnly / repliesOnly
• sort — recency or relevance
• includeReviewSummary — company summary with avg stars, histogram, reply rate, top keywords, and deterministic complaintThemes counts — charged as review-summary ($0.01/company)
• includeReviewInsights — deeper digest: ranked complaint themes with severity, top negative terms from 1–2★ reviews, request snippets — charged as review-insights ($0.01/company; undercuts memo23 $0.02)
• sampling — balanced (default) or proportional: when maxReviews caps the filtered pool, pick which reviews to keep (equal per star vs match observed star mix). Logged in run output.
• Company flat enrich — every review row includes companyStars, companyTotalReviews, companyWebsite, companyCountryCode from the page businessUnit (null-safe; keeps existing companyName / companyTrustScore)

Filters are applied as Trustpilot URL query params plus a client-side safety net. Each review includes isVerified when Trustpilot exposes it.

🕵️‍♂️ Why Choose Us vs. "Cheaper" Competitors?

Feature	Trustpilot Reviews Scraper (IntelScrape)	Thin scrapers
Input	Domains and/or Trustpilot URLs	Single brittle URL only
Billing	Pay per delivered review	Opaque compute
Fields	Stars, title, text, reply + optional company summary	Missing replies
Summary add-on	review-summary + review-insights PPE (per company)	Rarely billed separately / pricier AI digests

---

Quick start

{
  "domains": ["amazon.com"],
  "maxReviews": 50,
  "maxPages": 3,
  "demoMode": false
}

Demo (fictional fixtures + new filters):

{
  "demoMode": true,
  "domains": ["example-shop.com"],
  "countries": ["US"],
  "lastDays": 400,
  "topics": ["shipping"],
  "maxReviews": 5,
  "sampling": "balanced",
  "includeReviewSummary": true,
  "includeReviewInsights": true
}

---

What you get

• reviewId
• companyDomain / companyName / companyTrustScore
• companyStars / companyTotalReviews / companyWebsite / companyCountryCode
• rating
• title
• text
• date
• authorName
• replyText
• url
• source

---

Pricing (PPE — live)

Event	When it fires
Actor start (apify-actor-start)	Once per run
Review (apify-default-dataset-item)	Each delivered row via pushData
Company summary (review-summary)	Once per company when includeReviewSummary delivers a summary
Review insights (review-insights)	Once per company when includeReviewInsights delivers insights

---

Legal

Public pages only. Not affiliated with the source sites. Lawful B2B / research use; you are responsible for compliance. Demo content is fictional.

Company-summary rows include dataset softCta cross-sell links (Google Reviews / Contact Info / Skip Trace PRO / Amazon Product Reviews) — no extra charge.