Trustpilot Reviews Scraper

Scrape Trustpilot reviews at scale for any company — by domain or Trustpilot review URL. Returns one clean row per review with the star rating, title, full text, reviewer name & country, verification status, experience & published dates, and the company's reply (if any). Each row also carries the business name, overall TrustScore and total review count.

No login. No API key. No CAPTCHA solving on your side.

What you get

Field	Description
businessName	Company display name on Trustpilot
domain	Company domain scraped
trustScore	Overall TrustScore (1.0–5.0)
stars	Star bucket (rounded)
totalReviews	Total reviews the company has
reviewId	Unique Trustpilot review id
rating	Star rating of this review (1–5)
title	Review headline
text	Full review body
authorName	Reviewer display name
authorLocation	Reviewer country code
authorReviewCount	How many reviews the author has written
isVerified	Whether the review is verified
verificationSource	Source (Organic / Invited …)
experienceDate	Date of the experience
publishedDate	Date the review was published
updatedDate	Date the review was edited (if any)
likes	Helpful-vote count
language	Review language code
replyText	Company's reply text (if any)
replyDate	Date of the company's reply
reviewUrl	Direct link to the review

Input

Field	Type	Notes
companyDomains	array (required)	Domains (amazon.com) or full Trustpilot URLs (https://www.trustpilot.com/review/amazon.com).
maxReviews	integer	Reviews per company. 0 = all available.
starRatings	array	Keep only these ratings (1–5). Empty = all.
language	string	ISO code to filter by language (e.g. en, de).
proxyConfiguration	object	Apify Proxy. Residential is used by default for reliable access.

Example

{
  "companyDomains": ["amazon.com", "booking.com"],
  "maxReviews": 1000,
  "starRatings": ["1", "2"],
  "language": "en"
}

How it works

Trustpilot protects its pages with a JavaScript "Verifying Connection" anti-bot interstitial served via CloudFront. This actor runs a real headless Chromium that clears the challenge, then reads the page's embedded __NEXT_DATA__ JSON — the same data Trustpilot's own frontend uses — and paginates ?page=1..N until maxReviews is reached or there are no more reviews. Sessions/IPs rotate automatically on a block, and a single bad page never crashes the run.

Notes

• Trustpilot serves ~20 reviews per page; very large companies have tens of thousands of reviews, so set maxReviews to control run time and cost.
• Anti-bot pressure can occasionally slow individual pages; the actor retries and rotates before giving up on a page.

FAQ

Is this a Trustpilot API alternative?

Yes. Trustpilot's official API is gated and limited to your own business profile. This actor works as a no-key Trustpilot API alternative, returning structured review data for any public company page.

How do I export Trustpilot reviews to CSV or JSON?

Run the actor, then download the resulting dataset in CSV, JSON, or Excel from the run's Storage tab. Each review is one clean row, so the export drops straight into a spreadsheet or pipeline.

Can I scrape Trustpilot reviews without an API or login?

Yes. The actor uses a real headless browser to clear Trustpilot's anti-bot interstitial and read the page's embedded data, so you get reviews without an API key and without logging in.

Changelog

2026-06-07

• Docs: added coverage for Trustpilot API alternative, exporting reviews to CSV/JSON, and scraping without an API or login.